Woo, okay this is going to be a long one…read more...
Bluebird bistro was a rollercoaster ride, starting with a frustrating welcome.
We called ahead to see if they could accommodate our group of (14). The "helpful" person on the phone offered two options: 1. We could be seated separately at different tables right away OR 2. Wait about an hour for one large table. We decided to go with option 1. Arrived at the restaurant just 5 mins later (we were literally already down the road), only for that exact person to tell us when arriving a completely different story. She claimed that we didn't call her back to let her know we were on our way... ? .... Therefore she had no wait time for us and didn't know how long it'll be.. uh? Ok? We were all confused, and frustrated.
As we talked amongst ourselves in the waiting area, we decided we were going to take our business elsewhere..... well what do you know suddenly a table was ready for us.
At this point, it was getting late, chilly and hangry. We decided to stay and give it a try.
And honestly I'm happy we did because we were blessed with a waitress named Kendra, who was phenomenal! Kendra transformed our experience, her service was top-notch. When a few people in our group were not happy with their drinks/orders, she quickly took the items off the check and brought out replacements.
I had ordered the elote nachos, and they arrived without queso, instead of just bringing a side of cheese, Kendra took the entire plate back and returned with a fresh, hot order made correctly.
Let's talk FOOD:
Honestly it was mostly a hit. My margarita pizza was delicious. the ingredients tasted incredibly fresh, and the balsamic drizzle was a perfect touch.
The others in our group were happy with their pizzas, wings, burgers, and steaks. Even the kids seemed pretty happy with their basic chicken fingers and fries( lol ) ....
I was told the only miss were the fish tacos, which were on the dry side, and my elote nachos. While the nachos were good, they didn't have much of the classic "elote" I was hoping for like the crumbles of cheese, sauce etc...
Overall, it was a decent spot, and thanks to Kendra, our meal/experience was really SAVED.
I took off stars because again while the food was generally good, the confusing and unwelcoming check-in process was a major let down.