Extremely Disappointing and Unprofessional Experience…read more My mother and I attended a timeshare presentation with Lifetime Destinations at Branson's Nantucket Resort in Branson, Missouri. We agreed to attend a two-hour presentation in exchange for a promised $400 gift card/credit. Initially, our sales representative, Doug, was pleasant and courteous. Unfortunately, it quickly became apparent that his friendliness disappeared the moment we politely declined to purchase. After the agreed-upon two-hour presentation, we respectfully explained that we already own a Disney Vacation Club (DVC) timeshare and were not interested in giving it up. I asked to review a contract and was refused. I also asked several additional questions about the program, but none were answered to my satisfaction. Rather than addressing our concerns professionally, Doug's demeanor changed dramatically. He became verbally abusive and repeatedly insulted my intelligence, telling me that I "must be ignorant" because I would not sign over our DVC ownership. No customer deserves to be spoken to in such a disrespectful and demeaning manner simply because they choose not to make a purchase. The worst part of the experience occurred when I stepped away briefly to use the restroom. While I was gone, Doug was alone with my elderly mother. When I returned, I overheard him tell her, "You must not care about your children the way I do about mine." I was shocked. My mother raised me by herself, and hearing a salesperson make such a personal and hurtful comment to an elderly woman was beyond inappropriate. It was cruel, manipulative, and completely unprofessional. Sales presentations should never involve personal attacks or attempts to guilt customers into making major financial decisions. At that point, we had already been there for approximately two and a half hours--thirty minutes longer than the time we had agreed to. Despite fulfilling our obligation to attend the presentation, Lifetime Destinations refused to provide the promised $400 gift card/credit, apparently because we chose not to purchase their product. We lost valuable vacation time and left feeling mistreated and disrespected. I calmly told Doug that he owed both my mother and me an apology for the way he had spoken to us. His response was to raise his voice and say, "I am not going to apologize." That response demonstrated a complete lack of professionalism, accountability, and basic respect for customers. Our decision not to purchase should have been accepted courteously. Instead, we were subjected to insults, intimidation, guilt tactics, and disrespect. No reputable business should allow its representatives to treat potential customers this way. Based on our experience, I cannot recommend Lifetime Destinations or their presentations. We expected a professional presentation and honest answers to our questions. Instead, we encountered high-pressure sales tactics, personal insults, and treatment that no customer--especially an elderly woman--should ever endure. I hope management takes complaints like this seriously and ensures that future guests are treated with the dignity and respect every customer deserves.

Tried to come to the presentation for a voucher however the man did not remind us that we needed to…read morephysically park there. Why does it matter? We had a ride drop us off to the presentation. We drove an hour from our family reunion just to go to this presentation. Gas isn't cheap. It just sucks that we had to find out only when we got there. Either they like to have angry customers or their training is in shambles. How could you not clearly explain all the rules you have? If you know something may be confusing or needs to be reminded for customers why not let them know beforehand? They just want to manipulate people to coming in and then they'll finally let you know why you can't qualify. Don't waste your time. What does it matter if my car is parked here or not? Waste of time. Waste of energy. BEWARE!!!!

I booked a 4 bedroom cottage and they gave it away right in front of me and then tried to gaslight…read moreme by saying I only booked a 2 bedroom. I showed up to check in and while i was in line I overheard the people in line beside me. They were surprised and happy that they had only booked a 2 bedroom and they were given a 4 bedroom. When I came up to check in they told me that I had booked a 2 bedroom and that they were out of 4 bedroom units. That's not possible because they have limits on how many people are allowed to book a 2 bedroom unit. I went out and got my phone and showed them the reservation that clearly showed my reservation for my family of 7 that was booked for a 4 bedroom. They told me they had none left. I asked them if we could get two 2 bedrooms and switch to a 4 bedroom when one became available. They said they would have one available 2 days later and we waited 20 minutes for them to get it straightened out. They assured us that they would put priority on getting our place ready first thing Sunday so we could get moved early in the day. I also asked if we could have a restaurant voucher for our trouble. They gave us a $60 voucher for 7 people that didn't even cover 5 of us and had an 18% gratuity automatically added. Our cottage wasn't ready early as promised so we decided to go swim while waiting. When our room was finally ready Sunday afternoon we all packed up and left the pool, picked up our cards from the office and went to move our stuff only to find out that they had already deactivated our cards at the first cottages. We had to go back to the office where we were gaslit again. They told us they didn't deactivate the cards and we must have accidently de magnetized our cards. All 3 cards! Yeah right! When we got home I called to try to get a partial refund and was told to call Expedia. They lied and told Expedia that I booked a 2 bedroom and denied my request and made a big deal that they compensated me with the $60 restaurant coupon. Expedia had my booking right in front of them and didn't even fight for me. This was the first time in 11 years that were able to take a family vacation and our first vacation ever with our grandkids. Our daughter has an illness that limits her ability to travel and we had this small window of time to all be together and our first 2 nights together were taken from us. As much as we paid for this place I expected to get what I paid for and not to be gaslit and treated so poorly. The place was otherwise nice and we would have come back but after this, NOT A CHANCE!

I stayed here with family over memorial weekend and really wanted to like the place. I think it's a…read moreneat facility, but unfortunately, appears to have fallen into disrepair. They have awesome kids pools, but they were all closed for maintenance. There is however a fairly small but nice playground that our 2yr old grandson thoroughly enjoyed. Our house had A/C issues, it never did get down to the low 70's which we set it for despite being a fairly mild weekend. The whole family got a kick out of the watching the ground hogs which are everywhere! We saw very little of the staff which seemed odd but not a problem, and they were very friendly. With the closest lake access being a couple minutes driving distance, and the closest beach being even further, the pool not working left us very little to do on site. If you do go to the beach, be aware that the entry line is insanely slow and chaotic. People yelling at each other and a police presence, After about 10 minutes in line, we along with several other vehicles left without ever getting in. I suspect the earlier you go the better chance you have.

Watermill Cove is wonderful beyond belief! We just had a family reunion there and it was perfect…read morefor all ages, from 5 to 73!! The 4 bedroom unit suited us petfectly! The zero entry pool was great for the little ones and they loved the water slide. There is so much to do there that we only left the resort to get groceries and ride the Branson train.The concensus of our hroup is that we'd do this again and we're scattted hither snd yon around the US.

This is such a hidden gem! My family has stayed here numerous times in the last six years and have…read morehad a blast every time. Not only is the resort gorgeous, The interiors are decorated so well and kept so clean. There is so much to do right on the resort and you don't even have to leave if you don't want to! They have basketball and sand volleyball courts, a really neat playground, a game room, an amazing cool and so much more! The resort is located right on the lake and you can rent JetSki's straight from the resort. They are so great to everybody who stays there and we have been there several times and they have done guest appreciation nights and provided pizza and other snacks for everybody staying at the resort. This place is so beautiful and has views that are to die for! They even have a water trampoline that sits on the lake that is really fun for kids and adults! They have paddle boards and kayaks you can use as well for free. They really cater to their guests and make sure that it is an excellent time for the whole family!

Overall nice house, easy to communicate, clean house, We reserved one of the biggest house they…read morehave. Which had 8 bedrooms and every bedroom had had two master beds. Plenty of place.

From the owner: Luxurious Vacation Home Rentals in Branson - Ideal for groups or familes!…read more 8 Bed - 8 Bath Lodges - Sleep up to 36 people! 6 Bed - 6 Bath Lodges - Sleep up to 22 people 2 Bed - 2 Bath Lodges & Condos - Sleep up to 6 people These are professionally decorated fully furnished homes! Perfectly located right next to Silver Dollar City, the Branson Strip and Table Rock Lake! On-Site Amenities include swimming pools - tennis courts and basketball courts.

Cedar Rock Lodge is amazing! Beautiful decor, family friendly, spacious, recreational, media room…read more... Everything you need! It's close to all the attractions! Did I mention that there is also a Personal CONCIERGE! Yep that's right Concierge Service! See ya again soon Cedar Rock Lodge!

From the owner: Cedar Rock Lodging offers pristine vacation rentals that give you the space you need to connect…read morewith the people you love. As a family-owned business, we strongly value forging bonds while having a fun time. We go beyond simply providing a room. We find beautiful properties and then convert them into cozy getaways where everyone can feel comfortable and safe. At Cedar Rock Lodging, you can be home anywhere. Our Mission is to provide a family-friendly atmosphere than turns any vacation into a remarkable travel experience. We help vacationers have fun getaways, comfortable lodgings, and unforgettable memories.

Didn't have the best experience with our stay, but Kyle made things right and we really appreciate…read morethat.

This was our second year staying with thousand hills. The first stay was nice and is why it's…read moregetting the two stars, the cabin floors were so dirty. The high traffic areas needed some serious cleaning. The master bed was all caved in and broken. Just a really bad experience. My kids knees were visibly dirty from just crawling around on the floors like toddlers do. If this is what's considered clean, then I would not recommend these cabins. It was pretty gross.

We just got back after staying here in lodge 125, it was absolutely amazing! This 6 bedroom, 6…read morebathroom was really clean, quiet, and slept the 18 of us comfortably. We had a family vacation to celebrate my 60th birthday, with the 2 upper & lower screened in porches, we had different areas to fit us all. There was plenty of parking and we all loved walking down to pond and pool area just right out our cabin door. The only negative, there were a couple pillows on couch, & the back of couch where the back pillow is attached were torn & had holes in them. We took pictures on day of our arrival to show we did not do it. But with so many people renting the cabins you can expect some wear & tear. We had a fabulous time

Ignore 2024 reviews.They have remolded and it's just amazing.New everything and cable with DVD. It…read morewas so comfy.Washer & Dryer, central air, ceiling fans. Beautiful, like your in the woods.Awsome clubhouse for food and drinks with a view. Will be back.

Brilliant. Absolutely brilliant. 9 bedroom vacation rental. Each bedroom with its own private…read morebathroom. Three decks. Private poll, hot tub, fire pit, game rooms with ping pong, pool table, air hockey, movie theatre, and much more. Great for a get together with friends and family. We will return!!!

My family and I stayed here in the summer of 2020. it was under different ownership at the time. we…read morereally enjoyed our stay. we decided to stay here again for our vacation. The evening we arrived, after showering, my feet were black and filthy. no big deal. we mopped the floors with a washcloth. Then the 3rd night, my sister and I realized the couch had a pull out bed. The mattress cover over the mattress was FILTHY!!! There were blood or rust stains, moldy spots. just absolutely disgusting. same with the pillows and bedding comforters in the bedrooms. the furniture (couch, chair and ottoman) were also very old and dirty. we sat on towels if we were sitting on the furniture. the house keeper and mentioned that a guest recently complained about their room being dirty and gross and they were refunded. I tried going to the office a few times to speak with the owners. I was unable to reach them so I sent them an email. the only response I received was "I will send the housekeeper down to investigate ". I polity told the owner I would rather he or his wife come take a look. I never heard back. for paying $100+ a night (just shy of $500 for 4 nights), I was very disappointed. We will not be returning to the Marina Inn. the only positives about the place is the pool and location. I will be happy to remove this post if the owner is willing to respond back and resolve this.

My family and I have been to Branson numerous times and stayed at many places, but this by far has…read morebeen our favorite. The manager, Stephanie, was completely accommodating and hard-working. She made sure we felt at home and comfortable during our stay. She was always close by if we needed anything or just to check-in on us. The salt water pool was amazing! The children loved it! We love that the location is close by restaurants and other businesses, but not too close to where there is a lot of traffic. Great room sizes and plenty of space to sit and relax outside! We will definitely come back again!