We just spent 3 nights at Mariott's Willow Ridge in Branson, Mo. With it being December, the…read moreoutdoor pools and such were not operational, and we did not make use of the indoor pool, so my review is not based on those things. Our room was on the fifth floor of building 2. There is an elevator so accessing the upper floors is easy. There were plenty of luggage carts available. Our "room" was a one bedroom apartment. Full kitchen (full size fridge/freezer, stove/oven, toaster, microwave, 12 cup coffee pot, double sink, dishwasher, pots/pans, plates, utensils, etc) A large dining table with seating for six. Living room with couch and chair and TV with Cable and several streaming apps that you can sign into with your own credentials (also a DVD player which we did not use.) The king size bed in the bedroom was very comfortable! Another TV in the bedroom. The bathroom was very nice. Typical hotel bathrooms have terrible lighting for applying make-up, but the lighting in this bathroom was very bright and they offered a magnifying mirror. The tub is comfortable and large for taking a relaxing bath! The shower operated very well, with a normal shower head plus a hand held shower wand. Shampoo, conditioner, body wash supplied. Lots of towels and washcloths. This place was super clean, extremely comfortable. If I had to find a negative, it would be that they charge $15/day for parking which seems ridiculous. We would definitely stay here again.

We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

I cannot say enough about this place. Yes, it's a bit pricey but you definitely get what you pay…read morefor. Big Cedar offers exceptional customer service hands down! From the check in desk, to the servers,to the shuttle drivers, to the housekeeping crew, EVERYONE was extremely friendly and accommodating. Although we were snowed in and many of the attractions closed because of the weather we had a fabulous time. Our fireplace wood was stocked daily, the roads were salted and plowed and a crew even showed up to shovel our walk! The Christmas lights were still up and beautiful in the snow. Our cabin had everything we could want PLUS stunning view with breathtaking sunsets.

Big Cedar Lodge is magical during Christmas season…read more The entire property is covered in lights and decorations done perfectly. It feels like a holiday movie in real life. Kids absolutely love it. One of the best places to spend Christmas with family.

This is one of the most beautiful resorts I've been to! I was not expecting walking into the hotel…read morewith the most beautiful Christmas decorations, it really reminded me of home alone movie. Lol They had some outdoor activities, but it was a little chilly this time of the year, however, the plus side is definitely the Christmas environment. There is a glass elevator in the lobby, you can see the center of the hotel going up to your room. I recommend getting a balcony with your room, it's a nice view out of the lake.

We stayed 3 nights. The room was really not clean. Sat our stuff down on the des, didn't realize it…read morewas covered with pancake syrup. The window sill had a layer of dust that looked untouched for a very long time. We had no soap in the bathrooom. One of the beds had sheets with holes in it. The thermostat didn't work properly and our room was hot and smelled musty. The place was busy with conferences but understaffed. Some of the places such as the deli weren't open. The restaurant is very overpriced. Beautiful location and has such potential. Needs major cleaning all throughout the location. Tables in the lobby and bar area covered with dust. Needs a big update.

Wonderful experience for the family. They have everything you need for a successful fishing trip…read more Boat, pole rentals, and temporary fishing licenses were very reasonable and worked great. They also have fish cleaning stations w/ knives and folks that can help. Lisa thoughtfully helped us from patiently answering our questions over the phone to helping outfit us with all the right tackle. Derek was the very kind dock boss who explained all the ins and outs of boating this lake/river. He also provided backup equipment, including rod & reel which ended up being used since we snagged a log that took hook and all our line. Bathrooms (two) are to the right of front door and were kept clean. Wonderful time, caught five beautiful rainbow trout.

We stayed here for a few days of fishing. It's so peaceful and away from all the hustle and bustle…read moreof Branson's main tourist area. It's nothing fancy but it's just quiet and has beautiful scenery on Lake Taneycomo. A great place for a family trip.

After a long drive we were thrilled to have arrived at our location and were pleasantly surprised…read moreby the friendly and gracious welcome from the staff. You check in at the main building which had several nice features plus a great lobby with a computer, coffee selection and a fire pit/fireplace outside to enjoy. After being given our rooms we discovered we were right above the pool in building 7 which was a bit loud for us. We called the guest services who graciously moved us a few rooms to allow for a quieter experience which we greatly appreciated! It didn't take long at all and we could then get situated. The room has a nice round balcony with a table and chairs on which we could enjoy a meal and the view of the lake. It is also amazing how many birds you hear throughout the day! We lived that aspect. The elevators all access paths and rooms so they are handicapped accessible which is so helpful (visiting with an elderly relative who doesn't do stairs well). The grounds seem to be well tended with lots of fun amenities like a playground, tennis courts and lake access. We took a bit of a walk and enjoyed a bench down by the lake. Our room was well kept and had a gas fireplace which we thoroughly enjoyed on a rainy day. We also live that we can cook and eat in or go out. I love how firm and comfy the beds are, as well as how many extras they provide like towels, blankets, shampoos etc. We read a few reviews prior to coming that said the WiFi was horrid, but we had no trouble and my husband was even able to work remotely most of the time. It is a secure network as well which is super helpful. Not sure if it was our unit or building but it worked wonderfully for us. We have greatly appreciated our stay and love the care the staff takes with our questions. We recommend this spot for an out of the way stay!

This is adjacent to the very high end Bass Pro Big Cedar Resort in Hollister MO right on the lake!…read moreIt's a time share with BlueGreen, but you can buy points online with folks who can't use their time. We do this some years but it's hard to get exact dates since it's booked so far in advance by points owners. We loved it so much we bought one of the few condos that are privately owned onsite to be able to use full time in retirement. We've been going here for over 20 years and there is always something new or cherished to do! You can't go wrong in this area which is 20-30 minutes from all the tourist attractions in Branson. Close enough to be convenient and far enough away to enjoy a quiet lake stay.

Such a fun time! I went there last month, I originally was going to the restaurant that's in the…read more same area and came across this, completely blown away by the experience! Everywhere you look is beautiful, especially during the fall. I loved driving around by yourself with the golf cart and experiencing the views on your own time!

I was extremely disappointed with the Top of the Rock golf cart tour. The experience is marketed in…read morea way that strongly suggests you're seeing natural caves, waterfalls, and rock formations, but much of it is clearly artificial -- and that fact is not honestly advertised. The "waterfalls" have no natural river or water source connected to them, and in several places you can literally see exposed pipes feeding the water features. The cave and rock structures also appear heavily manufactured. In some areas, you can look underneath the rocks and plainly see man-made construction materials, including exposed particle board. I don't necessarily object to themed or artificial attractions when they're presented honestly. What bothered me was the misleading presentation. The tour tries to create the impression of a natural Ozarks landscape experience, but once you notice the construction details, it starts to feel more like a theme park set than a scenic nature tour. For the price charged, I expected authenticity and transparency. Instead, the experience felt staged and deceptive. I spoke with an employee about it afterwards, and he acknowledged it was fake and suggested I go elsewhere if I wanted to see real tock formations & waterfalls. I don't think I'll follow his advice, but I won't be coming back here.

The only reason for the 2 star and not a 1 star is because Sharon at the front desk is amazing and…read morebecause the bed and bathroom are clean, which are the basics for a stay. Also, there's a really cute marmot and a cute skunk on property too. Outwardly, the places look nice, but once you look at the details, you realize how run down this place really is. We are owners and needed to spend points as we couldn't roll them over nor save them. I wonder exactly where my HOA is going to, but it's definitely NOT this property. We ended up in a 2 bedroom cottage after issues with 2 studios in their Lakeside building (see my review in the Lakeside property). The cottage seemed super nice when we first got in here after our studio debacle, but you can see there are water leaks, mismatched ceiling paint (prob a fix to a water leak), AC broke after 2 days when it's been 95+ outside, a broken lamp in the downstairs bedroom, exterior lock not put on correctly, and deep gouges in the floor. Most of the cottages have cracked siding and missing roof shingles (prob the reason for water leaks). We looked up staying here out of pocket and realized that staying a week in a 2 bedroom cottage costs $100 more for the week than our HOA for 75k points. Also, 75k points gets you a week in a 2 bedroom cottage in Jan/Feb. For Aug, you can only get the studio in their dilapidated building. The hot tub at the lighthouse is cooler than Table Rock Lake and about the temperature of the pool. The main pool by check in seems nicer and is great for kids. One of the doors in women's restroom is missing from the stall and the steel in the men's restroom is rusted. Not sure how hard it is to get replacements. One nice thing is that it's away from the center of Branson so it's quiet. Stay away from this property and Capital Vacations. Our AC stopped working and we dealt with it as it was 73° so not unbearable, but on our last day, it was 86°. We told the front desk and asked for a portable AC, which they said they only had a fan. The AC tech came out and when pulling the breaker to work on it properly, the breaker box became separated from the siding. Unfortunately for us, the AC wasn't fixed but the tech left a box fan. The box fan was NOT going to work for the 86° temp so we decided to pack up and check out. Michelle was super apologetic at the desk and offered to move us to another unit, but we didn't think it was worth it since it was going to be less than 6 hours. After being home for a few hours, 11 hrs away, I received a call from Carla checking up on our AC complaint and wondering if our unit had cooled down. WHAT?? I had to tell her that we checked out last night. This place doesn't know which way is up.

AVOID AVOID AVOID…read more Wish we would have read recent reviews. This place needs new management and fast! All houses are in disrepair. They don't have enough staff to run the place. Our toddlers watched a dry kiddie pool for three days this summer because they didn't have enough people. Sad we used to love this place so much. Our AC was broken, all our TVs and cable were broken, smoke detectors had the batteries out, wasps nests everywhere (not just a few small ones). Staff seems defeated and management are rude and confrontational. We spent THOUSANDS on this trip. They agreed to refund us, and now are refusing to do so. We've called and they now just hang up on us.

My wife and I were given the opportunity to stay when a friend recently lost his wife. We visited…read morein the off season and still found parking nearby our building was a challenge. The grounds are beautiful and very well maintained. We enjoyed evenings on the balcony overlooking the pool area and stream. This is not the closest thing to the strip but not that far either. I found a barbecue place just minutes away called Danna's which is very hometown and where the locals go, but a definite Branson must! We enjoyed the in-room two person hotel tub and the spaciousness of the larger room. We found there was normally someone waiting when the elevator door opened and that could be a challenge for the in season time. The staff was very helpful and even kept a guitar for us so we could check out and still enjoy a morning music show before heading back home to the STL metro area. I would go 5* but not a huge vacation crowd fan and this place will be jammed in season. So go in the less popular times and enjoy a very high quality stay!

After Air B&B canceled our place the day of I scrambled to find another nice place (most were sold…read moreout) I found a nice place w a great price and booked it 2nd party. After checking in they asked me to wait a min and came back and upgraded up because the 2nd party site overbooked us. They went above and beyond and didn't differ the blame just stepped up and made sure our stay was fantastic. Thank you guys and gals at Club Wyndham Branson for taking such great care of us.

Stayed at Westgate Branson Woods Resort and it's honestly a mixed bag…read more The amenities here are amazing, especially for families. The "Fun House" is a huge win with a rock climbing wall, arcade, and craft area for kids. There's also a full schedule of daily activities, which keeps everyone busy. Between the indoor and outdoor pools, hot tubs, half basketball court, sand volleyball, putt putt, playgrounds, and walking/hiking paths... there is a lot to do. No complaints at all on that side. They also have a restaurant on site along with a marketplace for basics, snacks, and ice cream, which is super convenient. Where it falls short is the rooms. They are very outdated and definitely need some maintenance. Cleanliness was also an issue for me--I ended up cleaning the bathroom myself before using it, which is not something you want to deal with on vacation. For amenities, 5 stars. For rooms and cleanliness, 1 star Overall, great property and amenities, but the rooms need some serious attention to match the rest of the experience.

My family was here for 7 days and I'd like to start with the good, the resort isn't horrible but…read morelacking in some major areas for me. The good: staff was friendly and responsive. The grounds are kept beautifully. The pools stay open late. The fun house is a great feature if you have kids. The shuttle came promptly. The bad: cleanliness is big for me and there were some issues. The floor was absolutely filthy. 5 minutes of being in the room, my son who crawls has black dirty knees and our feet were all dirty. There were pieces of cereal on the floor when we arrived. This is a huge issue for me as it demonstrates they cut corners in hygienic practice. The rooms need serious updating; from the seats to the appliances that barely worked. They've installed the cheapest microwaves they could find as anything we tried do warm became rubbery and impossible to consume. The sign at the entrance says luxury, there is nothing luxury about dirty floors and cheap appliances. Dining... we know this isn't an all inclusive that's going to have all these food options, but the website says a restaurant and the restaurant is closed and for lease. This west gate property is generally subpar.

Our stay at WorldMark at Branson was extremely disappointing due to a serious cleanliness issue…read more Late one evening, we discovered bed bugs on the shower curtain in our unit. This was alarming and completely unacceptable. We immediately contacted the help desk around 11:30 p.m. to report the issue. Unfortunately, we were told there was nothing they could do at that time and that a manager would be emailed. No alternative accommodations, inspection, or immediate assistance was offered. Because of this, we felt we had no choice but to cut our trip short. We were staying with family and friends and had activities planned for another full day, all of which had to be canceled. This was especially frustrating and disappointing right before Christmas. A situation like this should be handled with urgency and care. The lack of response and support only made an already stressful situation worse. We expected much better from a resort of this reputation.

So it rained the entire weekend I was here and then I found out that the HDMI ports on tv's are…read morelocked out for connecting your own devices. Why can I go to a $50 a night 1 star hotel and connect my son's Xbox to the tv with no problem so he can play games or use our own Netflix account (because I refuse to put my account info on a device that isn't mine) but I come to a luxury resort and HDMI access is locked out? I had to go to Walmart the first morning I was there to buy a 24" tv and set it up on the coffee table for the weekend. They claim that the sales meetings aren't pressured but in reality you are absolutely pressured to go to these meetings. I know they say there are some perks for doing it but then I just found out there aren't any perks at all. The water heater isn't even big enough to fill up the jacuzzi bathtub 1 time. Water turns cold before the level gets up to the jets. No elevator. I looked around the room for this sales meeting and there is no one under 50 years old. I just had spinal surgery 10 months ago. I checked in late around 11pm. I was stuck carrying a 52 lbs suitcase up and down the stairs because there is no elevator or even a stairs bypass path. I do believe that is an ADA violation. On previous trips to Branson (I come here regularly because I have family that live near by) I was put at The Falls which was very nice. This Worldmark property is a downgrade compared to The Falls even though I was told that this place is supposed to be better. It's not. And last... DO NOT let this place scam you into attending their sales meeting with the offer of a free week vacation. The offer is complete trash. 99% of the available locations have an upgrading fee. Out of curiosity I searched for a hotel in my area that was covered by the "free week vacation" offer. The upgrade fee was $1219.99 for specific 7 days the offer stated it was valid for. I then did a regular online search for the same place using the same days in the offer and found it was $861. Where is the free week vacation if it costs roughly $350 more to use the free week offer than just booking online directly?