We've been customers here since we moved to Loma Linda in 2014. We spent a lot of time researching which storage facility to use and are pleased we picked them. They have been understanding and kind about my wife's health issues and any fluctuating life situations, no matter who was working in the office. Recently I spoke to them about needing to find ways to cut down on our monthly finances and Laura quickly suggested an option they had about transferring units! I accepted the opportunity and went the next day to our unit and Evan was working and walked me through everything and there was no confusion based on the notes Laura had left him. We can't thank you enough to them and StorQuest Loma Linda for keeping our things completely safe and accessible when needed and for having exceptional customer service! We'd highly highly recommend using them for any and all present and future storage needs whether it's temporary or long term. Benjamin and Nichole G. read more

Megan is so helpful I needed to move into a larger storage space, and she got right on it , helping and even found one close enough to my old space read more

I just wanted to say that Destiny was so helpful and professional when the gate was not working! She was kind and quick to take action!

Originally we thought this place was perfect! Location was great! Price was acceptable. And the unit was accomidating. The hours were better than other locations. But then the manager on site started acting differently and even giving us attitude everytime we would come to bring our stuff. She began to complain about the frequency of us coming and bringing our things. Mind you, i am 8 months pregnant and i was unloading our van that was completely filled with bins and boxes and bags and things from our house. I was unloading by myself after spending all morning at the court house, so i arrived to storage around 1:30 pm. Around 3:30 the on site manager comes over to our unit and with an attiude begins telling me that we are becoming an on going problem be coming and being there the amount of time we are there. I was confused and said "excuese me"? She then told me that i had been there just hanging out for over 17 hours! I remained calm and just let her ramble on and tell me that she is writing yet another note in their system about us being a problem. She did not even give me a chance to speak after she was finished with her rant. Now, it only makes sense to me to keep my storage unit as neatly stacked and in somewhat of an organized mannor. So that way if i need to come and get a specific thing or box i know where to find it in order to prevent having to come spend a whole day looking for something. So when i unload my things i take the extra few minutes to pull a few things out of the way to put what im putting away in its general area with the rest of our home that is being stored here. I never leave our things out, i even sweep up the area everytime before we leave. Ive never damaged anything, hell, ive even cleaned the restroom with my own cleaning supplies and restocked their papertowels in the restroom when they were out. I dont know what this ladys problem is, but she really is going above and beyond to be a powercontrol bitch and is very unprofessional. Meanwhile in the office she is constantly on personal phone calls and just gossiping. Never even smiles back when someone makes eye contact and smiles at her. read more

This location is horrible, go elsewhere. Not that it is their fault, but the layout is almost impossible to drive around unless you have a small car. My trailer and any U-haul is a nightmare, just look at all the damage on their walls. The bigger deal for me is the 33% rate hike after five months without notice, they said a letter was mailed (never rcvd) but they don't email it like all their other communication. I went into the office several times to complain and they just gave me attitude and said they would notify the district manager. I even called corporate and the DM's boss didn't bother to return a call. Not to mention they redid their driveways and blew sand and gravel under the doors (deteriorated bottom gasket) all over everything in my unit making everything dirty and dusty. Their only response was that I should contact my insurance. Bad location made horrible by bad management. 11/22 Mary, Thanks for providing the main line # listed everywhere on your site, for which I had called many times and management never responded to my requests or inquiries. read more

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These folks are great! They showed us several units until we found the right size. I think the lady was Felix? Nice and clean.

After I graduated college we stored my dorm items here until we could take it all home. The staff was great, friendly. It was really easy to open and close our account. No complaints. Definitely would use again. Also Lisa was really helpful read more

It's my first time buying a storage unit. Nina was not only friendly but also informative. She showed me multiple options to find the unit that fit my needs and nothing more. The storage unit itself is very well maintained. Couldn't be happier. Thanks! read more

Noemi is the best. She was extremely helpful and knowledgeable. She followed up with me and made sure I was able to lock in my storage. Showed me how to use my lock and garage gate code. She explained everything to me. Thank you Now !! read more

Christiane and Lisa are always helpful when I go to make a payment or check my unit very nice place to rent from.

Wonderful service, Christiane was so amicable and patient in answering all my questions and showing me around! She gave me the first 5 month discount! Great location for easy access. read more

My husband and I used StorQuest off of Mountain View in Loma Linda for about 4 months and had zero issues. Naomi helped us through reserving our unit, showing us around, was able to answer any of our questions, and always a nice face to see when we visited our unit. The property itself was clean and never very busy, plus a nice bathroom on site which came in handy. We checked out of our unit his morning and there weren't any bugs and our stuff still smells like home and not a nasty storage building. We would definitely recommend this location and Naomi to anyone in the area looking for a trusted storage unit. read more

Leann was such a huge help and gave us an amazing deal! She was so personable and down to earth. Moving out stuff in was easy and quick! Units were very clean. Thank you so much for all of your help! read more

This is by far the most friendly storage company I experience. The employee in-charge is so friendly, I felt that I her so a long time. Her name is Naomi, she's great... friendly and honest and very likable! read more

It was really easy to sign up online and I could move in my stuff really quickly ! Leann was very helpful and made sure the storage size fit all of my items. The prices are also reasonable and the space was clean! read more

Great, safe spot. Great customer service, hours and rates! I would store my stuff here again and highly recommend it to friends and family.

We have been renting a unit for over a year with this Storequest in Loma Linda. All prior employees were very helpful and always friendly with us so we have stayed with them and never had any problem. Today we went as usual to get some items from our storage and some angry employee by the name Laura charged our way and with a very evil demeanor said we didn't punch our # at the entrance. She could have said this in a regular tone and we would have acknowledged the problem. This is the first time someone from here treats us this way. We don't even feel comfortable to continue renting here anymore. read more

Easy access, clean, well-maintained, and secure. They seem friendly and I was able to go through the initial process in a short period of time. So far they seem very professional. I would recommend to others! read more

The customer service is amazing. Naomi was phenomenal, she goes above and beyond to ensure your questions and needs are Met.

Never needed to rent out a storage unit before but I'm glad I went with StorQuest in Loma Linda, CA. With moving already being stressful as it is Nina had made my moving experience less stressful. The customer service here was beyond amazing, Nina was very helpful she showed me many units because I was very indecisive. Juggling school, work, and being a full time parent it's extremely hard to get to the unit before StorQuest closes, however, Nina made it seemingly easy for me to enter after hours even when I would forget to call in advance to have access inside. Thank you so much Nina!!! I will definitely recommend this place to friends and family. read more

Great customer service in setting up unit account and explaining all the detail. Leann Soto was fantastic. Only negative is the smaller units allow only ability to use a pretty small paddle lock...wish I could get a heavier lock to fit. Larger units don't have this restriction. I don't know about the medium sized units. read more