JT Auto is a Top Shop!…read more JT is Fair, Knowledgeable, Communicative, Timely, Professional, and a pleasure to deal with. For more than 5 years I've enjoyed doing business with this shop. Can't say enough good things about them!

I wanted to post this review to express my appreciation for the top notch service provided by Tim…read moreand Joe and the entire team at JT Auto. They most recently repaired my dad's truck and were able to diagnose and fix a problem that other shops were unable to find.The service was outstanding and they kept me informed every step of the way. Thanks again. Dan M

The price for a part from was dealer was crazy high. B&D found me the part, with labor was less…read morethan half the dealer's price. They did the job in one day as quoted. Never been as happy with a car repair business as I am twitch them.

I can't say enough about Darren. He's very knowledgeable,…read moreprofessional, and courteous. He and his team did a thorough and efficient job of expertly repairing our car after an accident. Communication throughout the process was excellent. We're grateful. Highly recommend!

I went to Lou's on a friend recommendation, and I was very pleased with the service and the cost…read more The Honda dealership wanted to charge me three times as much to repair my exhaust. I walked in without an appointment, they took my car immediately, and within 10 minutes, they had it up on a lift and had me come in so they could point out the repairs that needed to be made. I was in and out and under an hour. And they have a two-year guarantee on all their repairs. Kyle was great and gave me a couple of price options depending on how extensive the work I wanted to have done. I give them five stars and I would give them six if there were that many lol

Lou's custom exhaust is a chain auto repair shop that specializes in exhaust only. They don't do…read moreany other kind of automotive repair; so don't plan on going there to get your transmission fixed etc. I was pleasantly surprised how quick they could do the work and did a flex pipe and three phalanges in under an hour and a half, on a fairly busy day. The customer service was good and I appreciated a window into the garage so I could see everything being done. I was referred to Lou's by my trusted local gas station and the advice was good; Lou's didn't disappoint. I would definitely return and I was very satisfied with the work, which comes with a 2 year warranty. They also have WiFi if you're waiting in the lobby. I will certainly recommend them and be back for more exhaust repair should I need it with other vehicles.

Have come here once a year for state inspection since pre-covid days. Service always courteous and…read moreprofessional; no talking down to women at all (they even have female staff!). Haven't been using other services beyond that once-upon-a-time complimentary car wash, which might have been discontinued along with detailing that they report as of 2025 is a thing of the past. But in general, great experiences here, and they seem honest -- they're the one busting the myth of "cash only for state inspection", which many places have claimed to be the case (it's not!). Waiting area is nice, quiet, and clean, equipped with complimentary coffee and a vending machine for snacks. When my current mechanic retires, I might just be coming here more often. Tip: State inspection 8a-4p. Walk-in / no appointment required.

Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

Amazing service as always! I would never go anywhere else. They always check everything while the…read morecar is there. If they see you may need service on anything else they will call you first. If it can wait they will tell you. They people who work there are always beyond kind and helpful. Being a women and not knowing much about cars I feel I am in the best hands possible! I cannot thank them enough for being so honest!

I am repeat customer I used to use my local porsche, dealer for all my tire needs. Fortunately,…read morethis is no longer necessary. Why waste your precious time and hard earned money Mass is not only better paying special attention to meticulous customers and far better priced

Ty O'Brien Car Care for the complete break job and discovering a different problem that needed to…read morebe addressed. The only place I bring my family's vehicles. A+++ car repair and customer service.

We used O'Brien Car Care for years in Easton. When we went to sell a car that had been serviced…read morethere, we got a big surprise. The CarFax was full of inaccurate information that it claimed was from O'Brien CC. We contacted Bill, and his records agreed with ours. He helped us take on CarFax and get them to fix their mistakes. Bill was so concerned and nice to us when he could have just said "not my problem". O'Brien stands behind their work years later, even when you have moved out of state!

I have been here twice with my Toyota Corolla 2016 for oil change. The man is very honest and up…read moreforward about the issues on your car. My car's oil filter housing was tighten to tight and he wanted me to buy a new one in case that it breaks . The oil filter housing is made of aluminum. They ended up removing without breaking it. I just returned the oil filter housing to the dealership. I would recommend him for the quality of service for the price

My 20 year old son obtained multiple estimates for a broken bumper…read more We decided to go with Braintree Autobody because they were conveniently located near us and I had used them years ago. When we picked up the car they charged $1000. more than the estimate. There was no additional work done. It was a bumper! They gave us no satisfaction when I questioned why it cost more than the estimate. They thought they could take advantage of a 20 year old. I do not recommend this place.

Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

I had a highly disappointing experience with this repair shop. I brought in my truck for a loud…read morebanging noise coming from the front right side. The truck was still drivable at the time. The shop kept the vehicle for two full weeks. They diagnosed the front right banging noise as being caused by the rear drums and emergency brake cable. They replaced the cable and addressed the drum issue, charging a total of $864. While the price was expensive, I accepted it because I believed I was paying for quality work. After driving the truck home, I parked it for a few days. The following Sunday, while taking my kids to the park, the exact same noise returned--only louder. I immediately called the shop to report the issue. Jason acknowledged that he had dropped the ball due to their high volume of work and instructed me to bring the truck in the following Wednesday, promising he would return it the same day. He was apologetic during this call. On Wednesday, the day of the appointment, I called to inform him that I had attempted to drive the truck to the shop the night before, but the banging had become so loud and sounded so dangerous that I would need to have it towed instead. I asked if the shop had a tow truck. Jason said they did not and recommended using AAA. I called AAA, signed up for a membership, but learned it would not take effect until the following day. I then called Jason back to ask if we could reschedule for the next day to avoid paying approximately $300 out of pocket for a local tow. At this point, Jason's entire demeanor changed. He began shifting blame onto me as if I had done something wrong and repeatedly emphasized that they "didn't hear" the noise while the truck was in their possession--even though I had specifically pointed out the front right location on the initial visit. I had explicitly told them on day one that it could potentially be a ball joint and asked them to fully diagnose the issue and take their time to ensure it was done correctly. Instead, after two weeks, they sent me home with the same problem unresolved, along with an $864 bill for work that did not address the main issue I brought the truck in for. They then proceeded to blame me for the situation. The call ended with Jason stating, "we just aren't right for each other." I have attached a copy of my receipt as proof that the initial reason I brought the truck in was the right front noise. You can clearly see it labeled on the receipt as "Noise in RF, e brake?" This shows that the shop can claim they fixed the issue all they want, but they did not fix the actual problem. They simply assumed it was something else instead of fully diagnosing it. I assume this "I'm sorry, we're just so busy" excuse is one they use often. This shop appears to be unreliable. I have read reviews from other customers whose vehicles were turned around in just one hour, yet this shop could not resolve a front-end banging noise after keeping my truck for two weeks. When I gave them another opportunity to make it right, Jason responded, "to be honest John, even if you drop it off I won't have the time for a week or two." I strongly recommend staying away from this shop due to their poor service and terrible customer service.