My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.

I'm new to Michigan and was looking for a snow plow service. I have a pretty steep slowing, narrow…read moredriveway so I thought I was out of luck. I called Adna's and they came over the same day and did an awesome job plowing my driveway. They were prompt, friendly, and reasonably priced and I was nothing short of satisfied. If you're looking for snow plowing Adna's is definitely worth it!

We needed an extensive structural retaining wall constructed on our lake property. This large scale…read moreproject was also limited by a small and difficult geographic work area with poor access. Adna was able to design and install a wall that exceeded our expectations, and allowed us to utilize all of our space. They were able to complete all the work with little peripheral damage, and were clean and courteous with the neighborhood despite the intrusive nature of the project. The entire project was completed exactly on the estimated budget, and within the exact projected time. All of this even with a few add-ons to the project! Now that all is complete we are receiving tons of compliments on the finished product and how it's helped the overall look of the neighborhood! I can't recommend Adna and his team enough for projects like this!

Does a great job running equipment and building retaining walls. Also good at putting up deer…read moreblinds, grading driveways, spreading stone, etc.

From the owner: Specializing in Landscape renovations, retaining walls, and driveway grading and installation. read more

Not worth the trouble of calling. No one answers the phone, and you just get his voicemail. He…read moredoesn't return calls, so you'll never get your project started. I left 3 messages and never heard back, so it's a pattern, not a fluke. Keep looking.

From the owner: Since 1968 We have…read moreearned the reputation for creative excellence in residential & commercial landscape construction. Imaginative design, specimen plant material, aesthetic hardscapes, detailed craftsmanship are combined to give you a natural landscape.

We used them for snow removal service at our home and rental property and also my elderly parents…read more They did a great job. Plan to use them next year again. Highly recommend

Very conscientious. Mow in 2 directions to provide a nice cut. They have to go down a hill to do…read moreour backyard. It can be tough getting the mower back up if the grass is wet. They have come a day earlier than usual if rain is predicted our normal day. Their fall clean up is very thorough. They even clean up the street. We've also used them 3 times for some landscape work and we're pleased.

Great communication, timely response, excellent service. They do our lawn treatments and mulch…read moreinstall in the spring. Highly recommend.

Mike and company came to my place spring 2025 to fill a pool, and fix an area in the front of my…read morehome. Initially, everything looked great after they finished. However, I paid for 4"'s of top soil for both areas, plus grass seed. In a few weeks, there was no grass and all weeds. Only about 1/4" of top soil was used. Mike was contacted several times to fix the issue. He did send out someone to throw down some extra grass seed, but it was sub par seed also. Haven't heard back from him. He charged me $2,500 for a yard full of weeds

Michael knows what he is doing and is a really nice guy! His work and attention to detail is beyond…read moreanyone else! Do yourself a favor and give him a call you won't be disappointed!

Disappointing. Didnt appear interested in services they say they offer. Asked for photos, which…read moreI promptly uploaded, only to be advised "looks like thistle". "Yes, it is along with other weeds. Im looking to get it back in control and serviced on a regular basis". The follow up response was "is it clay?". I guess they didnt need or want the business afterall.

What an amazing attention to detail and hard worker! I am beyond pleased with the hard work and…read moreprecision of Garden Girl! I can't wait for spring to see what else this company can do! Highly recommended!!!