Ryan and Harold are the best ! I have had repairs done with them for many years. Never have any…read moretrouble, repairs are always done to my expectations an in a very timely fashion. Customer service is the in town. I highly recommend Monroe Automotive and Tire service.

I have been trying to get this place to change the name on a tow bill because they put the wrong…read morename on it and I can't file it with insurance to recover the tow cost. I recently learned that they are saying they refused to change the name because we "were the worst customer they have ever had" and "called them 10 times". The truth is I only called them to arrange the diagnosis since we were from out of town and then waited for them to call us with their findings. I cannot stand liars.

I'm disappointed that what should have been a simple car analysis turned into a frustrating…read moreexperience. Over the phone, I clearly explained what I was seeking, and upon arrival, I also mentioned an additional issue, which the mechanic said he'd check. When I returned to pick up my car, the price was within my budget and I was ready to proceed, until I asked about the second issue. That's when the tone of the conversation completely changed. I believe this shop could benefit from having a designated receptionist. Expecting mechanics to also handle front-desk communication is too much, and not everyone who is skilled at fixing cars is equally good at handling customers. When I asked about the additional issue, the mechanic told me he wouldn't look into it further unless I confirmed I'd be getting the additional services, because he didn't want to "waste his time." I found that surprising since I had already agreed to pay $135 for the initial analysis, which was supposed to be waived if I proceeded with the repairs. The conversation escalated even though I remained calm, and ultimately, he said he'd "rather put on the hose and you take the car." After a two-hour wait, I left disappointed that my concerns were dismissed and the follow-up I expected never happened. Unfortunately, I won't be returning. To add to my previous review, now the car will Not start at all.

We had to replace the motor in our truck last year, and Cartech automotive did a great job! This…read moreis a very busy shop but they do great work. Jarred is great to work with and charges reasonable prices for the work being done.

First I want to let you all know that I am a medically retired mechanic, as it's too much for me to…read moredo my vehicle 100000 Mile service. I looked long and hard for a shop that I consider a good honest shop to do my services. After the glowing reports of Watkinsville Automotive, I decided to have them work on my toyota avalon. The work was done the way I would have done it. The car runs better than when I bought it (used), it was done on time. One way you can tell it a good shop is how busy it is to get in. I highly recommend Watkinsville Automotive.

We moved here from California where mechanics were hard to trust…read more Sean and the team at WSC are very professional, transparent and honest about the timing of the repair and what I should expect. They took care of my Mercedes without me having to go to the dealer. Quality service and a reasonable price. Defiantly give them a try!

I was previously a business owner and dealt with a lot of automotive shops trying to find an honest…read moreone that did quality work and stands behind it. I can honestly say in the last 20 years this is the second one I ever found the first is out of business. I'm sure there's more out there but I like keeping stuff local and the are a family owned business, which I was at a time before I was disabled. I would and have recommended them to anyone that needs to have work done. I truly have been blown away by the way, they handled their business totally impressed. My whole family now use them my best friend uses them as well now and he had a Shop he's been going to for years, but he was always having to bring his stuff back. TDS you don't have to it's done right the first time. Thanks again for great service. The Hardman's

honest, dependable and reasonably priced. have used to replace alternator, and charge ac, and new…read morebraks. they do it right the first time.

A couple of months back, maybe six months or so I bought a used 2012 suburban. About two months…read moreinto having my car it started having some mechanical issues and I took it back to the dealer and they referred me to a local mechanic shop (Hometown Tire). Turns out my warranty company that I bought with the car wasn't so great and didn't pay for a lot of the repair. Fast forward to a few weeks ago about (6 months) my car started making the very same sound as before and went through the process of breaking down much quicker to the point where my engine completely stopped and would no longer work. When we took it to a dealership they said that we need a new engine and the warranty company wouldn't pay for it because they had already sent the supposed parts to be fixed the first time around. (Which was not true) I decided to call Hometown tire and speak with the owner, Brad and let him know my situation and get some clarity on what exactly it was they did to fix my car. From the moment I spoke with him I think he could tell that I was drained and upset about my vehicle and before the conversation was over he made me understand clearly that he was on my side and he wanted to do as much as he could to help me get out of the situation that I was in. not only did he hear my story he is working with the dealer who sold me the vehicle and they decided to step up and the dealer bought me an engine for my vehicle, had it shipped out here. So then Brad (hometown tire)also stepped up and is and they're replacing the engine for me free of charge. FOLKS HE IS LITERALLY TAKING MY ENGINE OUT AND PUTTING ANOTHER ONE IN FREE OF CHARGE!!!!! Brad reminded me that he's about helping people and that it was the christian thing to do. I was speechless. Never in my life have I experienced such a thing. So if you live in Walton County or your just passing through and you need your car looked at, you can trust Hometown Tire to take care of you and your vehicle. I am grateful and honored to give them this review.

This was my first time at Hometown Tire and they were fantastic! I had a nail in my tire that…read moreneeded changing and they were great about being upfront about timing, cost, and process. I went in and was greeted warmly, Brad was extremely welcoming and clearly takes great care of all his customers. I was only there for about 25 minutes while they replaced my tire. The interior is also beautiful--very clean, comfy seating, and plenty of refreshments and magazines. My car turned out great, overall grade-A experience!

I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I went there for an oil change and found that they were running a special that included a trie…read morerotation free of charge. As a single (older) woman I was thrilled! I had had some issues with my previous car care, one of which was lack of trust and respect - in other words I had been "treated as an old woman who did not get it." At car craft I was treated with respect. Their waiting area was clean and inviting. I'm so happy that I found Car Craft of Watkinsville!!