Really good customer service good workers quick easy and honest this mavis location 10/10read more

Unfortunately, I had a very unfortunate experience with this Mavis and I would like to share what…read morehappened so that not only curious customers are aware but the employees that helped me are as well. Towards the end of last year (October-ish), I got my tires replaced at this location and everything was great! No real problems until April, when one of my tires kept going flat. I took my car back to this location and explained to them my predicament - explicitly mentioning not only that my car has had previous issues with the tire pressure sensors, but also that one of my tires kept going flat, no matter how often I would put air back into it. I called back 3 1/2 hours after dropping off my car to ask for an update and was told that they had been calling me for hours (Note: I did not have 1 missed call from anyone in my call logs!) and that my car had been done for a while. I asked them what problems they had found and what work had been done to fix their findings, to which I was met with a very condescending tone telling me that, "The only thing wrong with your car was that your tires were low on air, so we filled them up for you!" Naturally, I was very confused. I asked if they checked the sensors and the tires themselves for any problems and was, again, immediately met with a quick and snarky reply of Yes we checked it all and your car is fine. Fast forward to 2 (Two!!!!!) days later, my tire sensor light turns back on. One more day passes and my tire is flat once again. This time, I take it to another tire dealership in Winder. Within the hour, my tire is replaced due to the carpenter nail lodged within it! Isn't it crazy how that works? As a single young woman, I find the condescension and lack of respect absolutely ridiculous. I admittedly do not know too much about cars, but if a customer comes into your establishment with a specific concern, I would try listening to them. I realistically would not be able to Ever recommend this location to someone after my experience.

Very kind service guy behind the counter. He listened to my concerns very attentively. I came in…read morefor oil change; (waited an hour). I had a starting issue i was hoping they could fix but its a difficult issue to pinpoint. He offered advice followed by the honest assessment of he was jot sure if a fuel injection cleaning would resolve the issue or not. I definitely appreciate the honesty! I will be returning.

Justin and the team at QuickLane are the ABSOLUTE BEST!!! Justin has always been very thorough…read moreexplaining the maintenance or repair issues at hand and what needs to be done and the associated costs. I have been bringing my Ford Edge to QuickLane since I purchased it and would never take it anywhere else. Five ++++ Stars to Justin and the team!! I always appreciate the thoroughness, honesty and integrity of this team.

After a horrible experience with the Walmart auto center down the road, I looked up the closest…read moreplace with decent reviews and landed here. I usually don't like paying higher prices but I needed an oil change to happen today and let me tell you it was worth it! I pulled up after calling (I'm glad I called because this nice lady told me about their specials and sent me a code for one) and they took me right in. The guys were super friendly and hilarious and they made sure I knew what was going on the entire time. This was the first time that getting my oil changed didn't feel like a chore.

They were a lot more expensive than some other places for an oil change, however, while everybody…read moreelse was booked up and telling me to come the next day, they were able to give me in and out in 10 minutes AND they were really friendly. Kind of made me think of the Chick-fil-A of Tire Stores! I've received good service at tires plus before but nothing like this. I'd pay the extra money when I can to go here.

Ryan and Harold are the best ! I have had repairs done with them for many years. Never have any…read moretrouble, repairs are always done to my expectations an in a very timely fashion. Customer service is the in town. I highly recommend Monroe Automotive and Tire service.

I have been trying to get this place to change the name on a tow bill because they put the wrong…read morename on it and I can't file it with insurance to recover the tow cost. I recently learned that they are saying they refused to change the name because we "were the worst customer they have ever had" and "called them 10 times". The truth is I only called them to arrange the diagnosis since we were from out of town and then waited for them to call us with their findings. I cannot stand liars.

Absolutely horrible service from this organization, the store manager Brandon had a team change my…read moreoil and didn't put the required oil in the vehicle thus destroying my engine. Don't go to these people they are a disgrace to the vehicle oil change industry they will take your money and be disrespectful in the process.

just went back up to valvoline after the 3rd time. still leaking oil after so many times of going…read morethere and the manager brandon is rude and unprofessional. still refuses to fix there mess up. just had to email corporate for this awful experience. I hope nobody chooses this location our car is now ticking. according to the reviews it's not the first vehicle they ruined too.

always have and always will use this place when my car needs an oil change , good hard working…read morefamily owned and operated . keep up the good work fellows!

From the owner: oil changes and 14 point under hood inspectionread more

This is the latest in a series Services that i've had at pro transmissions…read more I've been completely satisfied with the service.And the attention that i've gotten each and every time. Danny , April and the crew are just so easy to work with and so professional. And prices are usually very competitive

Amazing service from Danny! He called several times to update me on my sons car. They worked around…read morehis school schedule in installing his brakes. Living out of town I called another place and they were almost double in price. I would highly recommend Pro Transmissions. They are dependable, honest, and a great value. \

First I want to let you all know that I am a medically retired mechanic, as it's too much for me to…read moredo my vehicle 100000 Mile service. I looked long and hard for a shop that I consider a good honest shop to do my services. After the glowing reports of Watkinsville Automotive, I decided to have them work on my toyota avalon. The work was done the way I would have done it. The car runs better than when I bought it (used), it was done on time. One way you can tell it a good shop is how busy it is to get in. I highly recommend Watkinsville Automotive.

We moved here from California where mechanics were hard to trust…read more Sean and the team at WSC are very professional, transparent and honest about the timing of the repair and what I should expect. They took care of my Mercedes without me having to go to the dealer. Quality service and a reasonable price. Defiantly give them a try!