Address is actually 602 Pacific Ave N, Long Beach, WA 98631…read moreGreat store, over the years we've bought a stove, washer, dryer, and checkin them out again for a refrigerator. They deliver and setup and haul away. Very friendly and convenient. Update, went down today, picked out a refrigerator, it was delivered and installed by the afternoon! Just try and get that kind of service from the big box stores.

Weston's has helped us out a few times. We purchased a refrigerator recently which he delivered and…read morehauled the old one away. Reasonable prices and very efficient. The trick is to call at 8:30 AM when he's in the shop.

Thought we needed a kitchen exhaust fan replaced and went in to purchase. Salesperson suggested he…read morehave a repairman look at it first. He determined that the flapper was constricted and not opening properly. Fixed it for no charge. Highly recommend J&S!

Absolutely love this place!!! We needed a part for our washing machine & these gracious ladies…read morefound the part, Ordered it & are mailing it to us 'n Amazing customer service!

Nick was able to come out quickly and find the issue with our freezer right away. We decided to…read morereplace and not repair, but Nick was great to deal with!

Nick was very professional and able to get our oven back up and running quickly. Highly recommend…read morehim for anything appliance related. Will be calling him for any future appliance needs.

Chris was amazing! He talked over my problems, explained what he could and could not do (we…read morecouldn't replicate the problem with my fridge's icemaker, but he showed me what tests he could do) and was all around very up front and a pleasure to have work my fridge.

Yea... dishwasher now working... but still not sure what was the real problem…read more.. Nea... high trip/diagnostic fee AND charged per half hour...

We needed a repair of a LG dishwasher and we were most repair people in our area refuse to service…read moreLG products. Also we were told one company was booked out 30 days. I called Diego and he came the same day,diagnosed the problem, and ordered the broken part replacement. In a few days the part arrived and had our dishwasher up and running in less than a week for the whole process. We were relieved and pleased. We had been thinking that we had no good options. Diego is reliable, knowledgeable and preserves until he gets the job done. We will definitely recommend him to our friends and neighbors.

My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

Scheduling the appointment was easy & the service tech was very helpful. The communication after…read morethat with the repair estimate was less clear, and when it was determined a part was no longer available, they didn't automatically offer to return my repair deposit; separate from the diagnostic cost. I'm still waiting for my refund.

I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

I recently purchased my home and the dishwasher started malfunctioning. Was referred to Bob by…read moreseveral other happy customers and I was not disappointed! Bob returned my call right away, booked estimate appointment to see what problem was, showed up ahead of time and advised of the problem. I thought I had to get a whole new unit but he was able to order a new motor and 2 weeks later showed up right on time and installed it. All this wonderful service for half the cost of a new unit not including delivery and installation and removal of the old one. And best of all...super kind and professional, very down to earth. I will always call on Bob for any appliance need. Thanks Bob!

Should have been a yes! Took me a minute to realize who it was. Very good service. Came when they…read moresaid they would and didn't overcharge me!

Brian is professional, knowledgeable, skillful, does great work and is a genuinely nice guy…read more Brand new Bosch 800 dishwasher (from Home Depot and installed by their contract installers just three days ago) did not work (detergent didn't dissolve, dishes not cleaned, etc.). Contacted Bosch (after Home Depot would not do anything) which got us in touch with Brian (the authorized Bosch service person in our area). Long story short, Brian quickly identified the problem (an installation issue). In addition, he also corrected some initial installation deficiencies and properly "re-installed" the dishwasher. He was super careful and precise. We have worked with various repair people over the years and by far, Brian is the best in all respects. Great attitude and great work -- a perfect combination. I see some negative Yelp reviews but they shouldn't cast your expectations in a negative light. Our experience was, without exception, an incredibly good one. Thank you Brian!

I thought Brian was a good guy when he came to fix my refrigerator. Now 400$ later, it still does…read morenot work. He has blocked my calls, his mailbox is full, and he is ghosting me. Not fair. I hired him in good faith, am an old lady, and trying to survive in Covid time. Who do you call? I got screwed. No stars.... or maybe one for fooling me that you were going to finish the job.

We have been Diamond Heating customers since August 2009. Their service has always been excellent,…read morewhich is why we chose this company to install our new furnace when our old one went kaput. We were put on a "short list" because we were without heat, and the process was absolutely seamless thanks to the kind facilitation of representatives Sasha, Samantha, and Adri. We would like to give a special shout out to Dylan and Aiden, the technicians who installed the furnace. These professionals were friendly and knowledgeable, and we feel that they went beyond the call of duty when they descended into the crawl space under our house to repair a torn pipe when it was detected that no warm air was emanating from one of our vents. In closing, thank you, Diamond Heating! We are very happy with our purchase!

Diamond Heating has been rock solid reliable for us for at least 20 years. They recently installed…read morea new Trane furnace for us that we love, and we have two gas fireplaces at either end of the house that they have maintained and kept running for us beyond their expected lifespan. Last summer we had a gas line leak outside the house. I called to report smelling gas and they responded immediately sending a tech out within the hour to assess. The tech shut down the lines and instructed me on how to coordinate with the gas company. I really appreciate having this company on our side and highly recommend them. They aren't the cheapest, but their prices are reasonable and fair.