Windcrest Towing and Charlie's Auto and Truck Body shop is top notch! I worked with Travis after…read moreour F250 was hit from behind by a vehicle doing 50 miles per hour when my wife was stopped behind a cement truck that was waiting to turn. You cannot see any evidence of the wreck. The body work is flawless and the paint is perfect. Our Insurance adjuster commented on the thorough estimate and the supplemental estimates necessary after everything was disassembled. He said the attention to detail was very noteworthy. it was ready when promised. As we picked it up they noticed the backup light on the left side was defective on the replaced part. They had to order a subassembly to correct it and 2 days later my wife dropped back by and it was repaired in 30 minutes while she waited in the air conditioned office. I would highly recommend their services and repair. You will be confident in their work.

Trace helped our company out with a tow last week would recommend this company the were helpful and…read morecourteous

The owners are old school and genuinely want to take care of your vehicle. They give honest…read moreestimates and don't try to take your money. They do great work and would highly recommend them. Service is great and good turn around time. I got quotes upwards of 4-7k to fix my door. No I didn't go through insurance. They have fixed two of my trucks now.

My mother chose this location based on vicinity. When it was time to pick her vehicle up (2 days…read morelate per the info given) unfortunately she was ill and I was called in to complete the task. I was met with very unprofessional comments by the owner including, "My mother is the same age as your mother and all I can say is that they just get a little grouchy at that age." Seriously? What's his next comment, "Maybe it's that time of the month" for his younger clientele? Mother simply was calling for updates because no calls were initiated by the shop regarding status of the vehicle. I feel certain that had she NOT stayed on top of the progress on her own she wouldn't have had a car all weekend. Very disappointed in attitude of owner. PS - shop guys did GREAT but maybe they should find a younger owner with a higher level of education and professionalism (oops, was that snarky? -- well, I'm NOT a shop owner.)

Roger and his staff are always so helpful! They are efficient and professional! I will always trust…read morethem with my Jeep Gladiator and recommend them above all other local shops!

Mark F. I installed…read morea pickup truck bed cover that I purchased online for my 2024 GMC Sierra. While attempting to install it, I could not get the bed cover panels to latch. I called the internet company for assistance, and they referred me to Innovative Collision and Accessories to see if they could make an adjustment on the cover to make it latch correctly. I brought the truck in and Roger and his technicians worked quickly to determine what the problem was and made the proper adjustment to the bed cover rails. They also tested everything out to make sure the cover works right. I really appreciate the professional work done on my truck and I would highly recommend this business to handle installing truck accessories. Thank you for your professional help!

A1 (Bobby) did a great job on my car. He communicated well & was on-time for the repair…read moreappointment. He was professional & deliberate in his repair efforts. I am very satisfied with the results. If you are looking for someone to fix dents at a reasonable price, give Bobby at A1 Auto Body a call.

Great service ! Quick response and really good work! Came to my house and took the dent out on the…read morespot. Would use again if needed

I got into a fender bender mid-day Thursday, and originally wanted my car towed home because I am…read more18 and was alone at the scene. I was swayed by Conroe PD to have it towed instead by this wrecker company/body shop because it would supposedly be more "convenient" and "cheaper." I was not even given the card of where my car was going until I asked multiple times. On Thursday we called Tommy's Paint and Body and a woman answered, took our email address, and said they would look at it and reach back out with a quote. Friday morning we called and they had still not looked at the car, so we assumed they were busy. She again said they would get back to us. We called later in the day and she said they would look at it "now." We called for a third time Friday and a man answered saying he didn't know anything about it, they were closed, and we would have to wait until Monday. Meanwhile, the lot fees were $22.85 a day, plus a $20 impound fee even though we were led to believe it was not being impounded, a $50 "storage notification fee" even though WE were the ones repeatedly calling THEM, and on top of the $200 tow fee there was also a $35 fuel charge. We let them know Thursday that this would not be covered by insurance and we needed a quote on making it drivable and fully fixed as well. Then Monday we were just now informed that moving my car from the impound lot next door into the actual body shop would not even be an option until we came in person to pay the impound fees first, and that they do not allow over-the-phone payment. If these fees and requirements had been disclosed Thursday, we would not have left the car sitting there for days while nobody even looked at it. At that point it felt very obvious they were more interested in charging lot/storage fees than actually helping customers. They did not disclose certain fees up front, or that we would have to come in person with cash or money order just to have it looked at or to tow it elsewhere. We ended up towing it to a different shop. I let them know my issues with the service and they showed zero concern nor apologetic. Terrible communication and terrible service.

My mom's car was impounded by Conroe PD and sent here. The representative we spoke with (Steven…read moreMcKay) refused debit card payment and insisted only on accepting cash or money order. This is illegal in the state of Texas. We called during open business hours (around 1:50something pm) but were called back and told by Steven McKay he would be going into a meeting and no one would be available to assist us to get the car back. So we waited for him to contact us after his meeting before ubering there. He contacted my mom after the posted business hours to the facility itself around 7pm letting her know we could come. We ordered the Uber, had to withdrawal cash and she received two calls rushing her on the way there. When we arrived to the location given the business was closed, Steven and his family were pulled up in a car in the parking lot and did the entire transaction outside of the facility in the rain while we got soaked until he opened his trunk and had us stand under it. I still was getting soaked but at least my mom was covered. He refused to make any change for our transaction stating he had no way to provide change so we had to pay over the stated price to pay the total amount and received no receipt of transaction what so ever, at no point did he offer us any way of knowing exactly what we were being charged $271.12 for. Thankfully I had a couple dollars to give my mom or she would have had to pay him $18 and some change over instead of almost a dollar over. But when he thought she'd have to give him a full $20 for $1.12 missing he stayed firm in that he could not give change and would have to take the overcharge. He did accept the almost $1 overcharge and still provided no change. This is illegal. Then we were asked to walk around the corner and across the street in the rain to where her car was locked up. And finally given back the car. I will be taking this up with Conroe PD and bringing to light the predatory towing going on here. We were told this facility is 24 hours by both Conroe PD and Steven McKay. So having to wait 5 hours before being allowed to come due to him having a meeting was illegal as well. Contacting Conroe PD and my attorney first thing tomorrow morning. I also noticed a response from this company to another review on google where they stated Conroe PD sets a $200 tow price and that shouldn't raise before 24 hrs. My mother was quoted over $200 just hours after her car was impounded.

Michael with Dent R Us did a great job on removing majority of the dents from my car. Unfortunately…read morebecause of the hail damage my hood had to be replaced. But not before he tried hard to remove the dents. I really appreciated his hard work and honesty. Thank you Michael.

Amazing work and prices! He got rid of all my dents within just a few hours and my car looks brand…read morenew again. Very professional, fast, and the value for the quality of work is unbeatable--I'll definitely be coming back and recommending him to friends and family.

Best Service around. Mark was so nice and quick at fixing 2 cracks. Very reasonably priced…read more Highly Recommend!

Mark showed up on time and went right to work. He repaired three cracks on my wife's car (had all…read morethe right equipment) and tested the crack repairs to make sure they were fixed to his satisfaction. Mark was very professional and we will certainly use him again if we need him in the future.