This auto shop has the most accommodating and kind employees! They are friendly and very…read moreknowledgeable, going above and beyond to provide excellent customer service.

I stopped in to get an estimate for a "fender bender"... I was greeted as soon as I walked in and…read morethe staff was very helpful. The agent that assisted me was very thorough and explained what would need to be repaired/replaced. He was very efficient and provided an estimate in a very timely manner.

The owners are old school and genuinely want to take care of your vehicle. They give honest…read moreestimates and don't try to take your money. They do great work and would highly recommend them. Service is great and good turn around time. I got quotes upwards of 4-7k to fix my door. No I didn't go through insurance. They have fixed two of my trucks now.

My mother chose this location based on vicinity. When it was time to pick her vehicle up (2 days…read morelate per the info given) unfortunately she was ill and I was called in to complete the task. I was met with very unprofessional comments by the owner including, "My mother is the same age as your mother and all I can say is that they just get a little grouchy at that age." Seriously? What's his next comment, "Maybe it's that time of the month" for his younger clientele? Mother simply was calling for updates because no calls were initiated by the shop regarding status of the vehicle. I feel certain that had she NOT stayed on top of the progress on her own she wouldn't have had a car all weekend. Very disappointed in attitude of owner. PS - shop guys did GREAT but maybe they should find a younger owner with a higher level of education and professionalism (oops, was that snarky? -- well, I'm NOT a shop owner.)

My 2001 Chevy Suburban 1500 with the 5.3 liter V-8 began to have very noisy lifters and run very…read morelow oil pressure. I took it to a repair shop in Conroe where I had done considerable business over the years requesting a rebuilt engine to replace the original. I was quoted a price, delivered the vehicle and was told the job would take 2 to 3 weeks. Then I received a call telling me the cost would actually be $2000.00 more. I told them to stop immediately and I would have the truck moved to a different location ASAP. Somehow I got lucky and found Innovative Collision, got a quote from them and a timeline for the work, and said the Suburban would be delivered later that day or the next morning. I had it towed and delivered. The quality of the work done, the cost, and the communication with their office was very satisfactory. Great people. I would use them again should the need arise and completely recommend this company.

Roger and his staff are always so helpful! They are efficient and professional! I will always trust…read morethem with my Jeep Gladiator and recommend them above all other local shops!

Man who is this guy with the blow torch and rubber mallet that can fix my bumper on a Sunday?!…read more Bobby from A1 Autobody that's who. Was visiting Houston from out of town and a screw had popped off on my bumper and it was flapping in the wind. I had to drive 150 miles back home on a Sunday so I could make work Monday morning. I called some "body shops" but everybody was closed. I found 2 guys A1 Autobody and this other guy. The other guy wanted me to go to Home Depot and bring him something - while A1 was like I can most likely fix it given the pictures. I was a little reluctant to spend money from somebody on Yelp and not an official body shop. But, I wasn't in a position to really wait and shop around. I didn't know what to expect but when I got to the location this guy was prepared and I could quickly tell he knew his stuff. I felt very comfortable having him work on my car and feel like I got lucky to find him. I have driven 200 miles since, and my car looks great - panels are secure. With the remaining time he offered to fix some dings and gave me the rundown of what could be a quick-fix vs. time-intensive. Bobby has a lot of experience with body work. This is like directly dealing with the guy that will touch your car rather then go to shop, schedule an appointment, and wait around. Overall, very happy and would recommend again.

A1 (Bobby) did a great job on my car. He communicated well & was on-time for the repair…read moreappointment. He was professional & deliberate in his repair efforts. I am very satisfied with the results. If you are looking for someone to fix dents at a reasonable price, give Bobby at A1 Auto Body a call.

Excellent pricing and excellent work. I hit my garage, and I had to get my bumper replaced. Since I…read morework from home, and I live right around the corner, they even agreed to take me home to work while they fixed it so I didn't have to get a rental for a day. AND they even cleaned my car inside and out. Excellent customer service and out of four places I got an estimate/ time frame from, they were the best. Highly recommend.

I got into a fender bender mid-day Thursday, and originally wanted my car towed home because I am…read more18 and was alone at the scene. I was swayed by Conroe PD to have it towed instead by this wrecker company/body shop because it would supposedly be more "convenient" and "cheaper." I was not even given the card of where my car was going until I asked multiple times. On Thursday we called Tommy's Paint and Body and a woman answered, took our email address, and said they would look at it and reach back out with a quote. Friday morning we called and they had still not looked at the car, so we assumed they were busy. She again said they would get back to us. We called later in the day and she said they would look at it "now." We called for a third time Friday and a man answered saying he didn't know anything about it, they were closed, and we would have to wait until Monday. Meanwhile, the lot fees were $22.85 a day, plus a $20 impound fee even though we were led to believe it was not being impounded, a $50 "storage notification fee" even though WE were the ones repeatedly calling THEM, and on top of the $200 tow fee there was also a $35 fuel charge. We let them know Thursday that this would not be covered by insurance and we needed a quote on making it drivable and fully fixed as well. Then Monday we were just now informed that moving my car from the impound lot next door into the actual body shop would not even be an option until we came in person to pay the impound fees first, and that they do not allow over-the-phone payment. If these fees and requirements had been disclosed Thursday, we would not have left the car sitting there for days while nobody even looked at it. At that point it felt very obvious they were more interested in charging lot/storage fees than actually helping customers. They did not disclose certain fees up front, or that we would have to come in person with cash or money order just to have it looked at or to tow it elsewhere. We ended up towing it to a different shop. I let them know my issues with the service and they showed zero concern nor apologetic. Terrible communication and terrible service.

Amazing work and prices! He got rid of all my dents within just a few hours and my car looks brand…read morenew again. Very professional, fast, and the value for the quality of work is unbeatable--I'll definitely be coming back and recommending him to friends and family.

Lesmy was awesome. Scheduled quick, easy quote, came to me, took out 2 dents on my 2 vehicles both…read moreon a fender right in a body line. I am very particular, and you cannot tell they were there. Would not hesitate to to call on him again or recommend him.

I would give 10 stars if I could!…read more I'd like to express my deep appreciation for Robert on the services and advice he provided. I was driving from Dallas to Houston and got into a wreck halfway at Centerville. Thankfully Robert is always working along I-45 and scouted me only 10 minutes into my accident. Service was quick and efficient: swapped my tires, towed my car out of the scene within 15 minutes, and drove me back to Houston safely. No overcharges, reasonable and fair prices. Patriot Towing and Roadside Assistance is Veteran owned and operated- I would definitely recommend and put your trust in Robert.

From the owner: Patriot Towing and Roadside Assistance is a proud veteran-owned small business established in…read moreDecember 2023, catering to the towing needs of the community. Our team of experienced and dedicated professionals is committed to providing reliable and efficient towing services, ensuring that our customers' vehicles are transported safely and promptly to their desired destinations.