Ask for a drawstring in a favorite pair of sweats I was trying to salvage. The lady took sweats…read moreand I asked for an estimate and she said she had no clue, the seamstress wasn't there. I said "any kinda ballpark?" (Kinda need to know).....so she said "maybe $8-$10. I figured it was worth it for that hassle, as I don't have the patience to manipulate a string for that long. When I went to pick it up, first it wasn't a drawstring, it was more of a miniature rope I hate. Second it was $18. For that ridiculous amount I could have bought a new pair or would have made an effort myself. They need to get on same page and get estimates for items. Prices way too hIgh!

I used this location for a few years. Initially I was satisfied and very happy with the quality…read more Over time the quality got worse and worse. Recently they changed their process and they send out all of their dry cleaning to a different location. The sleeves on my shirts were not even pressed and I actually had to iron my dry cleaning after picking it up. Another time it was as if they handed me back my dirty clothes on a hangar and tried to charge me for it. The last straw for me was when I had them try and treat two stains on my wife's work pants and was told when I dropped them off that if they couldn't get it then I wouldn't be charged. Upon picking up the pants the stains were actually worse than before and the lady very rudely stated "we never guarantee anything" as she proceeded to try and charge me for the job they didn't do. Don't let this business's banner claiming to best in Akron are fool you. Banners can obviously be bought to say whatever you want them to say. Perhaps they are best in Akron at pissing off their customers?

I have gotten things tailored here twice with great service. The staff is always very friendly to…read moreme and I have been able to pick up my items only a few days later, both times under one week. The services I have received have been great and I would recommend this business to anyone needing items tailored in a short turn around.

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

This is the third area Laundry/Dry Cleaners I've used over the last 10 years on a regular basis. My…read moreclothes are cleaned and pressed well by a friendly professional staff at very reasonable prices, service is quick (usually one day) and you can watch the staff pressing orders while you pick yours up.. One thing, be specific how you want your clothes done, for example; "cleaned, starched and pressed ". They will make sure your order is correct.

I just picked up my dry cleaning and they ruined my black jeans! I had not washed these jeans…read morebefore so they were jet black. White Swan turned these into acid wash with just one wash. My husband's brand new black button down shirt was also turned to acid wash and was not ironed well. I called in to tell them and they said they wash in cold and it's probably due to the dye from the manufacturer. I was not offered a refund or a coupon for future use. Nothing! I'm severely disappointed!

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

They were Awesome! Dropped my suit off, and had it back in like a day and a half. I will recommend…read morethem to everyone that I know.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.