The one hour extension for the $49 bucks sounded like a great deal for the H&R folk. I figured…read morethey'd be making a decent profit for a ten minute task. But instead, they forfeited the chance to cash in on me and instead, gave me an entire, extra hour of DMV-like service. It begins by waiting in a room of divided stalls in a barn-like atmosphere, until the prodded tax payers all mewing and stewing until finally led into their own divided stall. You may moo and bemuse with your preparer at that time, talking numbers. Laughter would burst from one sector. Sobs from another. The volume was loud. It was crowded. They were taking this "extension" business serious. "It'll just be another minute, this is all new software," the elder lady said. But when most of the folk working there were in school, accountants were still debating the roundness of the globe. He was nice, pleasant even, but I couldn't help but feel that the company's assembly line system of literally filing you in and out was most laborious, and yes, quite taxing. The company would do well to simply reboot the franchise with a fresh face that makes it more clear about what they offer: The Acme Cube & Prism Consortium of Accountants On a Account of the Fact that the Masses Fear Basic Math, INC. So I got my extension filed in one full hour. An hour I'll never get back, nor wish to repeat by following through with the final filing. I could have serviced three rigs at the Jiffy Lube. I could have waited the usual 20 minutes to get into the Oak Table and still comfortably have stuffed myself with enough flap jacks to get in a ten minute nap after. But the block of time I spent getting the ol' H&R extension took about as long as my last colonoscopy-yet without the option to sleep through the probing. Hey, maybe that's the way to go, combine accounting with proctology and let em all shove it where the loop holes never shine.

We thought Alex was very professional and gave us very good advice. We appreciated that we were…read moreable to get an appointment on a holiday, and the consult was exactly what we needed. Thank you Alex for you guidance, we will be using your services from here on out.