I'm giving this AutoZone five stars strictly based on the young lady that helped me. She was…read moreknowledgeable, helpful, and polite. She knows cars, and she knows the parts business. I'm really glad I stopped here. AutoZone on the other hand should blow up their IT department and start over. So many pieces of their computer system, their phone system, and even their POS system, really suck.

On January 30, 2024, I asked my daughter to take my 2016 Honda Accord to this location to have the…read morebattery tested since she had experienced a hard/slow start earlier that day. My current battery had been purchased at an AutoZone in Charleston within the last two years. At the time of this battery replacement in Charleston, the Autozone misdiagnosed the low battery as a bad alternator and sold me an expensive alternator. The new alternator was installed only to find the same charge voltage going to the battery as the previous OEM alternator. I had a Honda dealer check the replacement alternator voltage and they said it was normal and the OEM was probably fine. After complaining to AutoZone corporate at the time they agreed to accept the return of one they sold me and they gave me old alternator back. After it was installed on the car, I had the old OEM alternator checked by Honda. Honda confirmed the OEM alternator was operating as it should. I did receive a full refund and an apology from AutoZone for the poor business practices at the Charleston AutoZone. Back to the visit on January 30, 2024. My daughter asked them to check the battery. They used some type of equipment and said the battery was at 100 percent and the alternator was bad. When she returned home I checked the battery with an ohm meter which showed the battery charged to about 12.5 volts at rest. With the car running at idle and under load the voltage was between 13.95-14.5 indicating the alternator was charging as it should. If AutoZone is not properly training its employees nor providing the proper equipment to test alternators they shouldn't be trying to sell patrons a $300+ alternator. Not to mention the female employee was rude, not helpful, and didn't want to help my daughter in this situation. She actually told my daughter "You couldn't have come at a worse time".

We had a great car buying experience here. My daughter had her heart set on a specific color Kia…read moreSportage X-Line, and unfortunately the dealer in Charleston sold it out from under us. Thankfully, I found the exact one she wanted here. I called ahead, and George was incredibly helpful from the start. He even held the keys and sent me a photo to confirm the car was actually on the lot before we made the two-hour drive, which I really appreciated. We arrived with only about an hour and a half before closing, and the entire process was smooth and stress-free. George was friendly, professional, and easy to work with the whole time. I honestly didn't expect to be a Kia fan, but this experience completely changed that. We love the vehicle we chose, and if we're ever in the market again, we would absolutely come back. Big shoutout to George for making it such a positive experience.

DO NOT WASTE YOUR MONEY HERE! They will sell you a car that works for 3 months and then won't run!…read moreNot good ppl to work with. Will not be helpful after the fact, they are not willing to meet in the middle. 0/10.

Service was fast and efficient. Logan and rico were amazing techs to have work on my car. I will…read moremost certainly be back. They actually made me feel like a valued customer. plus they saved me about $40 in all for the service. Beast mode

Extremely expensive. I would shop around before ever going here again. I drive a traverse and it…read morecost me over $90. Just shop around before going here.

Shomari Marriott was a great sales person, I will definitely be buying another Dodge Ram from the…read moredealership again in the near future, and will be telling all my friends to definitely go to Team Dodge, and ask for Shomari Marriott. .

My girlfriend and I were here last week looking at vehicles. Their lot is gated in, and was open…read morewhen we arrived. When we went to leave- we discovered that us, along with our vehicles, were locked in. After exhausting all options, including calling the number provided on the gate, (which was not in service) calling the police, who couldn't really do anything (not their fault), and calling every number listed online, we were forced to abandon our vehicles at the dealership. Unfortunately, this was on a Saturday night, meaning we went all day Sunday without a car. We arrived early Monday morning to try and retrieve our cars (about 30 minutes before opening), and were completely ignored by the service department employees. They looked at me knocking on the door from inside, and walked away. They only came to check on me when they officially opened. So, I was banging on the door for over 30 minutes like an idiot, because the employees couldn't care enough to check on us. When they reluctantly opened the door, I told them about our situation, and they spoke to me like I was dumb, before FINALLY opening the gate, just in time for us to sit in morning rush hour traffic on 501. I cannot stress enough my displeasure, embarrassment, and disgust for this place. The employees and management do not care, and will treat you like you're a moron and an inconvenience. Suffice to say, we will not be buying any vehicles from this dealership, nor any dealerships affiliated with this one.

I ordered a part for the mechanic to fix my car. He couldn't get to my car for some time and ended…read moreup not needing the part I ordered. Well, I tried to return it but they are unable to accept anything past 30 days according to their policy. I called and spoke to customer service and was instructed straight from their mouth that " I should have ordered the part from somewhere else!" OK! Good to know! Never order a part from here. Had I ordered from dealer or most other suppliers I would have been able to get my money back. Avoid this company if you can, they do not value you, only your money.

Anytime you call here you're put on hold... And they leave you on hold. I've never actually spoken…read moreto anybody because every time you call you're put on hold. So unprofessional. So ridiculous

Went here on Tuesday July 7th 2026 to stop by and check the place out. Needed this because I had a…read morelittle fender bender and unfortunately got into an accident over the weekend. But I'm here and okay. Also we are from NY, and moved to the area a year ago and haven't used body shops yet. Location is key because this shop is near bjs. Also chose this one because they are in business long, and are certified in all different mechanics. Anyways walked in here with my dad, and both the female and male who was the owner, were very nice and answered my dads questions. The reason why we didn't ultimately bring the car here is because of an insurance issue, as progressive didn't list them after we filed our claim and wanted an estimate which involved a vehicle inspection in which we did for the claim. Despite their website saying that they accept most insurances. But doesn't rule them out completely, maybe well use them for non insurance work if needed or for something else!

I have been a customer of Paramount Auto since moving to Myrtle Beach 3 years ago. From the moment…read moreI arrive, the staff is friendly, professional, and honest about the work that needs to be done. They take the time to explain the repairs and provide a fair estimate. The quality of the work is always outstanding. It's refreshing to find a repair shop that values customer service, integrity, and attention to detail. I highly recommend Paramount Auto to anyone looking for reliable and trustworthy auto repair services. Thank you for always making the entire process stress-free and efficient!

Called for an oil change and they were able to fit me in the same day. Best of all the price was…read morereasonable

I wouldn't even give a star. I don't know where to begin with. they never said a diagnosis would be…read more$135 I called and asked for a free scan just a scope look of what could be wrong if they kindly can and if so and I agree will move forward Ryan said Yupp no problem bring it in. I bring in my car and I told them dont touch my left window it's child proof no problem. also again they never said anything of paying $135 for a look or any signature. I said please call me right away I have a baby can't be without a car no problem. no call in the day and I called to follow up no one called me store closed. next day I call and Ryan answers again I said what's wrong with it etc ok I said I have to get maybe a second opinion since a lot he said no problem can come get your car after you pay $135 my guys don't work for free. I said what? you never told me $135 to just scan a look on what could be the issue and give me a estimate that's what I asked for. no you have to pay. I said sir I'm sorry there's a misunderstand you never told me in person or on the phone. he said it's on the website meanwhile yes I never went on it but they should've told me. on the phone he goes what do you do for work nasty and have you ever worked, have you ever owned a car ?! like degrading and belittling me i never felt so upset this was terrible serious and even the owners son Matt talked nasty back to me mocking me all 5 men there to me about this. I worked in customer service my whole life and this was strange this isn't good business I would never recommend this place especially if a women how they talk to you. they said pay or cops will come real big guys and so we paid and yet my window they touched and messed up and let me drive off like that terrible business of all!

Waited thirty minutes at parts desk, pressed service button twice, told two people I was not being…read morehelped, all a waste of time. Left and orders parts online. Very bad 1st and last experience with Sparks

Came for window tinting and the tinter left the spray bottle of tint inside the trunk which spilled…read moreonto the mats when they pulled the car around to send us home. They left tint all over the inside and outside of the (white) car including all over the dashboard computer screens. Concerning.