BUYER BEWARE! I…read morebelieve Britt J. (the current owner and president of Britton & Associates) unscrupulously takes advantage of his customers and employees. I was happy to pay the nearly $100,000 quoted in our initial landscape and maintenance proposal; however, when the quality of the work fell far below our agreement, Britt demanded an additional $25,000 to do what he had already been paid to do. When company employees agreed the work was not completed as agreed and attempted to honor their initial agreement, Britt would not allow it. Below is a more detailed explanation of my experience. I hired Britton & Associates to prepare my yard for my son's wedding. I worked with them for about 9 months and paid them nearly $100,000 for both landscape installation and maintenance work. The first 6 months went well. We worked with Barbara and John (Barbara, vice president, and John, landscape architect) and had a nice experience. Although quite expensive they were worth it because the work was very good and if there were problems, they pleasantly rectified them. This abruptly changed when Britt, the owner of the company, returned from an undisclosed 2-year leave of absence. I first noticed the change when they gave us a bid to repair some tile on our spa. The price seemed exceptionally high so I got another bid for nearly half the price. Shortly thereafter I noticed the quality of Britton's maintenance work was deteriorating quickly. I attempted to contact Barbara only to learn she was no longer with the company. John, the landscape architect, agreed to meet on property and was embarrassed and apologetic at the condition of our yard. He assured me even though the wedding was fast approaching he would make sure the company's commitments were honored and our yard would be ready. Shortly thereafter the owner (Britt) informed me by email the cost to rectify these issues would be an additional $25,000. I was stunned because just days before John had sheepishly admitted the subpar condition of our yard was due to Britton's horrible maintenance work. Now, just weeks before the wedding, my back was against the wall. I contacted John again and he awkwardly apologized and said there was nothing more he could do. Within a week he was also no longer employed with the company. Now both of the employees I had worked with were gone and the owner (Britt) completely disregarded and refused to honor the company's agreements. In the end I refused to be extorted. Rather than pay Britton & Associates the additional $25,000 demanded to complete the work they had already been paid for, I hired another company who happily cleaned up and repaired the mess Britton & Associates left. And they did it for $5,000.

I do not understand the other review for Natural Environments. My experience with Ron Zander and…read morehis crew has been nothing but outstanding. While I've never used his tree trimming services, Natural Environments did the design and landscaping work at my Preston Hollow home. Natural Environments also corrected some drainage problems we had. And we use Ron to mow the lawn and do seasonal plantings. I have found Natural Environments to be nothing short of excellent when it comes to keeping my yard looking great!

Ron came and evaluated my poorly draining patio and back yard. He proposed a comprehensive…read moresolution and the crew got to work. They worked carefully around the irrigation and pool plumbing and put everything back exactly as it was. The pricing was right where I expected it to be and I am extremely pleased with the results. No more pooling water and worrying about water infiltration.

Amazing company to work with! We needed our very large back yard completely gutted with some…read moreconcrete and stumps removed and resodded...we also got a rock garden thing around the perimeter of the fence to the keep the pups from messing around back there. All within 10 days we had Jesus come by to scope the project, got an estimate, scheduled the work and now it's all complete! Jesus was incredibly helpful and very kind, and Noe the onsite project manager was awesome. Both of them were also super responsive! The guys were on time and they even came back by in the evening unscheduled to finish a piece we hadn't originally scoped. Highly recommend! Will definitely use them again in the future and would recommend to anyone.

Great work, replaced our brick and stone landscaping borders with new stone, fixed our sprinklers…read moreand trimmed our tree. Responsive, on time and quality work all around

Communication was exceptional and prices were very reasonable. Within 24 hours of reaching out,…read morethey scheduled us for a landscaping design within the same week. I am very happy with the results as they were able to give some life to the front yard. I will definitely use them again for future landscaping projects!

5 stars+. Fernando and his team were great. Our landscape…read morelooks great. It was a pleasure to work with all of them. They were timely and kept us updated with their progress. Will definitely call again if I have another project.

I'll start by stating I will hire DFW Finest for any other landscaping/hardscaping project I have…read more I needed a small, planter retaining wall behind my pool, and Josue was prompt, courteous, and very competitively priced. He was able to fit in my job amongst the others he had, and spent extra time on the weekend to ensure the job was complete, and correct. The workmanship was outstanding, and it looks so much better than what I had hoped for. Outstanding from start to finish!

From the owner: When you choose us for your hardscaping and landscape design needs, you can expect unparalleled…read moreexpertise, unique designs, attention to detail, quality craftsmanship, excellent customer service, and transformative results. Trust us to create an outdoor space that will not only enhance the beauty of your property but also enrich your lifestyle. With a team of skilled designers and craftsmen, we bring your vision to life, ensuring that every detail is meticulously crafted to perfection. What sets us apart is our unwavering commitment to creating one-of-a-kind designs that reflect your individual style and preferences. Adding hardscape elements to your yard enhances its beauty, functionality, and value. These features offer increased property value, expanded outdoor living space, low maintenance, improved accessibility, versatility in design, water management benefits, and year-round enjoyment. Consider incorporating hardscape elements into your yard to create a beautiful and functional outdoor oasis.

Ron Zander is friendly, professional, and does not cut corners. They recently helped update our…read morelandscape drainage and we are very happy with their work. I would certainly recommend him and his Dallas drainage solutions team to my friends and family.

I contacted Ron when a fourth story gutter was knocked off during one of the big storms Dallas has…read moreexperienced recently. He had someone out the very next day and made an issue that could've been a huge headache a breeze. Highly recommend for quick, competitively priced, well done work and friendly service.

Great company with excellent service. Very prompt and professional with responses. Would highly…read morerecommend. Service level exceptional. Courteous and consistent work.

From the owner: commercial landscape design commercial landscape maintenanceread more

They removed some dead shrubs for me. The job was quick and they hauled them away. Fast…read morecommunication

Wow! Olin did a marvelous job with my flower beds. They were very professional in the way that they…read moreworked with me for best results. It looks beautiful! Norma is a delight to work with. I will definitely use them again.

Couldn't be more pleased with the desert landscaping they helped me get done after dreaming about…read moreit for years! Worked with me to design and pick out native/ "water-wise" plants... And lay out the gravel and such... Man it's gorgeous. :D Their regular service is just that. Regular mow/blow/edge, always do an even job with nice lines and price just a little lower per week than most offer in our hood. AND they fixed my irrigation system. Hooray Lawn Mowgul!

I haven't seen their work or their prices yet but after speaking to them on the phone and…read morescheduling for them to come out and give me a quote on service for my property, I have high hopes! I will be sure to update my review based on fairness of price and quality of work. Promised update: they came out once to do an overall cleanup to get the property on track and did a good job, though I'm no expert. Not sure how fair their price is (I do have a corner lot on a cul de sac) but it ran us $270. From there, we were supposed to get on a biweekly service for $35 (which seemed pretty reasonable) but my service apparently was never implemented. They were supposed to come out 3 times in November and never did. When I got around to calling about it (I have a 3 month old; if you have kids, you'll understand) today, I was told they'd probably have to come out to do another cleanup. I explained I really didn't want to pay another almost $300 just because they failed to implement the plan we agreed on and was told (albeit nicely) while someone there did "drop the ball", it's my fault for waiting a month to notice and call them. Second update: We cancelled our service after they broke our gate getting into our yard and were seen throwing sticks into our neighbors yard. Terrible!