Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

Got a second cut here which was also great. My first cut was free and they don't list price ranges…read moreonline, so had no idea until checking out that my wash, cut, and blow-dry was $62.

Fantastic blowout. It lasted for days! These ladies always make me feel totally comfortable even as…read morea relatively geriatric client with lousy hair. :) I'm always amazed by what a big, lasting impact they make on my appearance (and general wellbeing!) thanks, girls.

Absolutely love Beauty Box, such a cute place and Crystal gives an amazing blow out! I can't wait…read moreto go back!

WOW is all I can say…read more... Kira knocked my highlights outta the park! :) Its been over 3 yrs since I've had highlights (due to my deciding to try a fun "temporary" purple color during covid) well, it took forever to fade out but I finally got my highlights and to say I LOVE them would be an understatement!!! Deb the owner, tag teamed with Kira and they masterfully and strategically placed each lowlight and highlight so that it would come just as I wanted. Thank you both....you are true hair whisperers!!!! lol Robin :)

One of the best places I ever got to go to. I love Debbie, book her please. She cut and colored my…read morehair for 10 years. The only time I ever felt pretty was with her.

Couldn't be happier with my hairdresser Erin! Every visit is amazing--I always leave loving my…read morecolor, haircut, and blowout. She truly has an eye for detail and makes me feel & look good every single time. Highly recommend this salon!!

Gorgeous, exactly what I asked for and more. Feels healthier, thicker and shinier. Alexia did…read moreamazing!!!

I was initially recommended to this salon, and specifically Ashley, quite a few years ago by a…read moreprestigious salon owner in Charlestown when I asked for the best stylist in the Merrimack Valley area so I could see someone closer to home. Since being introduced to Ashley and her amazing skill set, I will never trust my hair with anyone else. Whether it's for a trim, a completely new hairstyle, or color (especially blonde), she never disappoints!! She listens and suggests and I always come out looking fabulous! The salon itself is fresh, clean, and tasteful with ample parking. Such a lovely hidden gem!!!

I've only gone for a wash and dry and I never leave unsatisfied. I have curly thick hair and they…read moredo an amazing job.

I didn't have a great experience with Jojo. First of all, she got my entire back and back of my…read moreshirt soaking wet! Secondly, I paid for the $75 olaplex treatment. She did this quickly while washing my hair (supposedly) and didn't let it sink it even for a minute. I do olaplex at home sometimes and it's at least a 10 minute mask. Online the product page website says to leave it in 10 minutes, she did not leave it in at all. And third, it said 75 minutes for the treatment. I was in and out in in 35 minutes. I do NOT recommend this place!!!!!!!!

This was the worst experience. I walked in and the stylist was wearing slippers and a sweatshirt. I…read morewas in the salon for maybe 20 minutes total. There is no personalization or talk about what we were going to do to my hair or anything. The stylist seemed like she just wanted to get out of there because I was the last appointment of the day.

I took my son yesterday for a cut and I got waxing. My son's hair came out great and Cassie even…read moreshowed him what product and how to use it so he can do it himself. My eyebrows were sooo overgrown, Cassie once again worked her magic. My eyebrows look great! I highly recommend stopping by there for all of your hair and waxing needs.

Came in for a foil + tone with lilly a couple weeks ago and left feeling SO happy. I'm on a slow…read morejourney to platinum and wasn't getting the lift I wanted elsewhere, so I tried something new, and she did exactly what I asked for and got me pretty light. She painted a balayage in some areas where there was heavy warmth and it evened my blonding in the back a lot. She took her time but wasn't slow, and she's so gentle with her hands! Can't wait for my next foil.

Never again. I was asked if I wanted my nails cut. I said no, just shaped. Little did I know they'd…read morebe filed so much they might as well have been cut. I chose Dazzle Dry polish which, as you can see, dried streaky. My cuticles are a mess, dry and unfinished, the tops of my nails are slanted, and the shape in general is a tragedy. I was just trying to do something nice for myself and now I feel like crying. $40 down the toilet.

Came in for a signature pedi a few weeks ago and then a dazzle dry mani last week. The pedicure was…read morenice. My tech used the watermelon scented packs to make the water fizz and for the scrubs and lotion. Everything smelled so yummy and she made my toes look fantastic tho they did start to chip pretty soon after. My dazzle dry mani was where they lost some stars bc it wasn't as opaque as I would have liked it to be and after a week of hand washing at work, the color seems to have faded?? Maybe that's the quality of the polish and not the actual application by the tech, but not the happiest I've been with a mani. I do love the aesthetic of the shop though! Very pretty, modern and clean inside.

A great place - wonderful hair stylist she really new what…read moreshe was doing! and I called the same day and she took me in. I showed her a picture of a cute cut and a style with highlights she did an amazing job! thank you Rose. judy

She's the best hair stylist I've ever been to in Massachusetts. very nice and professional.!.read more

Janice first cut my hair maybe 16 years ago which is crazy to write. Since then, I've lived all…read moreover New England and so I've been lazy and had my hair cut by someone local but I keep coming back to Janice despite the drive as no one cuts hair like Janice. My hair is fairly fine but has a weird curl and is prone to frizz and bulk behind my ears, there is always much blow-drying and straightening to make it look ok. I don't know how Janice does it but she is the only hairstylist who can cut it so I can do a quick blow dry and it looks good! I embraced the gray during Covid but Janice is also a genius at coloring hair. Over the years she's highlighted/lowlighted/overall colored my hair and she's so talented. After 2 years (curse you Covid!) of minimal hair cuts and even trimming my hair myself, I drove the hour to Andover to see Janice and was so happy I did! She is an absolute perfectionist when it comes to cutting, listens so well and makes sure you are 100% happy with length, cut, finish. Best hairdresser in Andover! And probably New England!

Well I really am not sure where to start here. I have lived in the northeast for about three years…read morenow, and finally, FINALLY I have had the haircut. You know, that cut where when you leave you are just pumped and you know it looks awesome and you know its going to grow at perfectly and you feel like a million bucks. Yeah. Janice is a miracle worker, my hair is a challenge that many before her have failed at. This is not only the best cut I have had in three years, but probably one of the best ever. The space is awesome, modern and inviting. Janice is very nice, informative, and super laid back, her assistant Leah is as well. Scheduling was easy and she offered suggestions about product without pushing them. I can honestly say this was the best experience I have ever had at a salon.