Jaid did a good job and he was very honest. After evaluating our old piano he presented options…read morethat made sense and consulted throughout the process as he uncovered potential issues. This helped us make the most cost effective and logical decisions in our attempt to revitalize a very old piano. I would recommend him to anyone looking for work to be done on their piano. Thanks

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

Brought an old schoolhouse clock out that needed a bezel. Was told it wasnt much of a clock but it…read moreheld great sentimental value To me. I picked it up a month later for $150 and was told it was the best he could do. The bezel was a terrible fit and the glass i thought was gonna fall out. I took it and called with my concerns. He said bring it back. I took it to a shop in Sellwood. They did a great job. They told me if they couldn't make it better they would not charge me. Why would i bring it back to the same place if that was his best job? I have been going to antique stores since i was 10, over 60 years. I will never recommend that repair shop.

Took my clock there after they told me that they could restore it. We drove from Vancouver so it…read morewas a hour and a half round-trip for nothing. They could've told us over the phone, but I called twice and they said yes they could do it and the minute they looked at the clock they said no they can't fix it.

I'd like to give my wholehearted endorsement to Lotof and the staff at Michelle's Pianos. A few…read moreweeks ago, I realized my baby grand was having significant issues and needed to be rehabilitated. I called around to several places, and Lotof was the only person who took the time to talk to me. We discussed what was happening, and he offered to pick up the piano the next week when they were in Bend delivering pianos to another place. Before they took my piano, I went to Portland to meet Lotof and check out their rehabilitation work. Lotof took the time to show me around the studio, where I played many good (and not so good) pianos. He took the time to answer my questions, and I felt confident placing my piano in their hands. After they assessed my piano, Lotof called me and was very honest about the situation. We discussed options, and he was able to work with my fiscal situation. After much deliberation (and a lot of options) I decided my best option was to trade in my baby grand on a new upright that had better action, better tone quality, and was something that would support me and my family for years to come. Lotof took the time to listen to my personal situation, and appreciate my background when making recommendations. I felt like he cared about me as a person and wanted to do what he could to support me and my family. He's a musician, and that shows in how he fits the piano to the person. Thank you Lotof and the caring technicians, movers and staff at Michelle's. I've never bought a piano before, but if you're a musician, it's a very intimate purchase. Thanks for taking the time to help me reach the right decision. Thumbs WAY up!

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

Cameron is passionate about all aspects of the piano. He not only had ours sounding in tune, but…read morespent time working on the mechanics, greatly improving the playability of the instrument. He has a pleasant demeanor, is organized, and keeps his work area clean and neat.

So far, I'm not impressed with Cameron. He's refurnishing my piano keys. He took the keys & was…read moresupposed to finish May 4. Finally, he called & make an appointment for June 8. He never showed up; he never returned my phone calls. This piano is very important to me because it belonged to my Mother. The keys are irreplaceable.

Mark is a gem. He treats our beloved antique Steinway as if it were his own. Meticulous, careful,…read moreand thorough work. And he plays beautifully too!

Mark serviced and tuned our 1900's upright cabinet piano that is beat up and loved literally to…read moredeath. He was careful and considerate of the condition of the piano yet gave it a thorough work up and tuning. He was honest about the issues we would have with the piano and how best to resolve or at least deal with them until we can get a newer piano. Mark was kind and easy to work with. He even gave my piano playing kids a mini lesson in the history of the piano and showed them how it works. I will definitely use him again to tune any piano we have in the future.

Whatever your piano needs, Brian cares for it with excellence. He has tuned my Steinway for many…read moreyears. A true craftsman, he also provides expert voicing, regulation, whatever. Very honest and you can count on Brian.

Brian is the absolute BEST! He's a wonderful person as well--an absolute delight to have in your…read morehome or business!