Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Jaid did a good job and he was very honest. After evaluating our old piano he presented options…read morethat made sense and consulted throughout the process as he uncovered potential issues. This helped us make the most cost effective and logical decisions in our attempt to revitalize a very old piano. I would recommend him to anyone looking for work to be done on their piano. Thanks

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

I had such a wonderful experience with Michelle's Piano and would highly recommend them, especially…read morefor something as precious and sentimental as a family piano. My parents bought our DH Baldwin baby grand in 1991. It's the piano my brother and I both learned on as children, so having it moved from my parents house into my new home was incredibly meaningful. The movers were absolutely amazing--professional, careful, efficient, and treated the piano with the level of care you would hope for with such a prized possession. The customer service was also excellent from start to finish. We were in the middle of an incredibly stressful move, and Michelle's Piano made this part of the process completely easy and stress-free. I actually became emotional seeing the piano sitting in my new home. Knowing its history with my family and now having it in the home where I'm raising my own family was such a special full-circle moment. Thank you to everyone at Michelle's Piano, especially the wonderful moving team, for taking such great care of something that means so much to us!

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

The Little Orchestra Piano Tuning and Rebuilding Shop is one of the best service businesses I have…read moreever worked with, and I cannot recommend them highly enough! I called several piano shops in the area for a quote on a very small repair and was shocked by the prices. Some companies insisted that I needed a full service package with tuning included, even though that wasn't what I needed or wanted. Then I found Britney. She was honest, knowledgeable, and incredibly helpful from the very beginning. She quickly identified the problem, repaired exactly what was wrong in about 15 minutes, and charged a very reasonable fee--far less than what I had been led to expect by other shops. What impressed me most was that Britney took the time to answer all of our questions and never tried to sell us services we didn't need. It's rare to find someone with this level of integrity, expertise, and customer care. If you're looking for a piano technician who is skilled, trustworthy, fair, and genuinely cares about her customers, look no further than The Little Orchestra Piano Tuning and Rebuilding Shop. We will absolutely use them again and will recommend them to all our family and friends!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

No pressure but very knowledgeable and helpful. We found a beautiful refurbished piano at a very…read morereasonable price.

Purchased a grand piano from this store. Accurate pricing and great service. I was able to try out…read moreas many pianos as I wanted before selecting one to purchase. 100% would recommend! :) Love my Falcone to bits!

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

Prompt and professional! He told me right up front that he might not be able to tune my 100 year…read moreold plus piano perfectly due to concerns with over stretching the strings. But turns out he was able to tune it perfectly! He also noticed a squeeky pedal, which he removed and fixed at his shop and brought back within a few days. Highly recommend Sylvester Tuning

Sylvester's is very good at what he does. He is prompt, 2 meetings both on time. He is honest on…read morehis opinions for your piano should you ask him? I can't find anything negative to say about Sylvester's. Use them and you too will be happy with the results.

I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland