I've been seen here for 2 years. Met the dr once and all follow ups have been with Simon Parkinson…read more I really did like Mr Parkinson. However the office is a mess. What transpired to give the one review is as follows. All but one appt has been teleheath appt. And the very first appt was in person on a Friday afternoon due to work schedule. When I went to make another appointment I was told no longer making telehealth appt "due to insurance". When stating I can not get off work "office manger" became VERY RUDE. Rude to the point where she said and I quote. If you don't like it then you can go find some place else to be seen. I'll even fax your records wherever you want them sent. In my 50 years on this earth I have never been kicked out of a doctors office. Never. I didn't know what to say. I don't think the world revolves around me. In fact I k ow it doesn't. But what I do know is that I make appts when I'm off work. I do telehealth when I have to schedule during the week. That's with all my specialist and non specialists. Even school conferences have been by phone when we couldn't make it in person due to scheduling. But we have never been kicked out of a doctors office. Nor has anyone been kicked out of the one I work for. The disrespect that was shown by the "office manger" was horrible. Unhuman and unkind. But Mr Parkinson. This does not reflect you. You always tried to help me and appreciate that.

Twice I have received emails that said they were unable to contact me and that I have 30 minutes to…read moreconfirm my appointment or it will be cancelled. Odd they couldn't have sent an email earlier. I went for the appointment on Jun 12, 2025 that was confirmed by email last week and was told that it was yesterday. They had the wrong phone number for me; my number has not changed since Jun, 2015. My wife received a phone call this morning reminding her of an appointment at 10:45; neither of us had that on our calendar so we had another appointment scheduled at 10:00. The remote receptionist can barely speak English, not a good way to reduce overhead and certainly not able to accommodate people with vision or hearing issues as required by Americans with Disabilities Act (ADA). My wife has been unable to drive for three years due to neuro issues; the staff at Banner Brain and Spine identified her problem and scheduled minor surgery for her. It is worth the drive to Gilbert for better quality care.

I've worked for many Physicians and I know a bad one. Talks to his papers not you! Doesn't make…read moreany sense, is condescending and burned out! I'm questioning his credibility at this point! Don't waste your time he's all about money snd incompetence!

The staff collectively is incapable of completing a task. I called twice a week for 5 weeks to get…read morea scan referral the Dr requested. They first submitted the wrong order to the wrong place & then claimed it would take awhile to get it done "since I was making a change". I was not. I was requesting the correct order be sent to the correct place. Each time I called I got a different excuse as to why it was not done. I had other testing done & had a follow-up scheduled. My follow up was cancelled without my knowledge & I sat in the office for 30 minutes before I was told they had cancelled my appt because that particular scan had not been completed yet. I was also told that Dr Khan "would not waste his time reviewing the other results without that scan". During any of these previous calls this detail could have been mentioned. If they spent as much time following through as they do making up stories & excuses they could accomplish A LOT! There were of course other red flags but I was really hoping Dr Khan would be worth seeing it through with this cluster**** of staff, nope.

He is one of the kindest doctors I have come across in my life. He actually cares about you. I was…read morereferred by my doctor who I take his suggestions very seriously and went in open minded but I was so happy to meet him and he knew something was going on with me. Finally we tried out this one nerve motor function test I have never tried in my life and my body finally showed what was wrong. The whole office staff was excellent when my issue happened even was making sure I was okay beyond normal. I would definitely suggest anyone to him in a heartbeat.

Great customer service and happy staff. Good workout space and Noah Taylor is an excellent trainerread more

Dr Rabin was amazing. He made my husband feel so much better. Looking Giraud to seeing him againread more

This was may first visit with the practice, and I did wait three months for an appointment. The…read moreoffice staff was friendly and efficient. I felt very welcomed by Dr. Marianne de Lima and her assistant. I spent quality with Dr. de Lima who answered my questions, tested by reflexes, and set up follow up appointments. My experience with this practice was very good.

Dr Goel is an amazing pain doctor and her staff is stellar. Always making me feel valued as a…read morepatient and very responsive to my phone and online portal communications.

I have been treated by barrow brain and spine since Oct 2023 or a year and a half. The facility is…read moreexceptionally clean and radiates a feeling of care. For such a large facility this is exceptional. The staff whether at the front desks or in the halls always seem to have a moment to help. My Doctor is Dr Turner whom has performed two significant spinal surgeries on me with his staff. I cannot recommend him enough. I hope I'm done but I'd ask for him again.

Horrible care! My primary Dr was concerned I was having a…read morebrain leak & advised me to go to the ER right away. I first was at Mercy Gilbert for 3 days then they medically transported me to Barrow at St. Joseph's Hospital. After being ignored most of the day. I was finally seen by Dr. Little. He was so rude, did not listen, or offer viable treatment. Even though I provided my brain and spine MRI to show my C6 & C7 discs are smashed & I have complete spinal fluid blockage to my head. CAT scan shows an aneurysm. He advised me to see a nose and throat specialist. Then stated my blood test showed I didn't have a brain leak. A blood test won't detect this! I was at a loss of words & very upset.

I don't give perfect scores frequently to anything or anyone. Dr. Andrew Little and my overall…read moreexperience at the Barrow Neurological Institute continues to be stellar. Dr. Andrew removed a 3 inch glioblastoma tumor and continues to monitor that with other caregivers at Barrow.Dr. Andrew removed a 3 inch glioblastoma tumor and continues to monitor that with other caregivers at Barrow. My medical outcomes and experience inside my body or testament to Dr. Andrews skill as a surgeon. I had zero pain or discomfort, post surgery, other than the itchiness of my surgery scar healing.My medical outcomes and experience inside my body or testament to Dr. Andrews skill as a surgeon. I had zero pain or discomfort, post surgery, other than the itchiness of my surgery scar healing. so many things could have gone wrong that did not! so many things could have gone wrong that did not! Even if you have the most competent professional to help you thru, the psychological, emotional and spiritual comfort that comes from a person who cares. You cannot buy this with any amount of money. It has to come from the person inside, the eternal soul who has learned that we are all in this together! We are walking each other home! And the heart of someone who feels what others are feeling. These qualities elevate, Dr. Andrew Little from skilled expert to Healer / Earth Angel / most excellent human Highly recommend dr. Little and company as his front desk staff and nurses are absolutely as caring as the good doctor himself. If doctors hospitals and clinics make you nervous or you have a diagnosis that scares the heck out of you, I cannot say enough good things about Barrow, go there and, let your heart tell you how it feels to be in your body in the presence of so many well-trained, spiritual humans dedicated to your well-being.

Dr. Kan is very precise and accurate with all he says. He goes above what you expect. And is…read morecompassionate in what he does. He is a great Dr. I so much appreciate him, as a Dr. And a person. Faye

I signed up and paid for a series of video classes by Dr. Kan in December 2022 and enjoyed them and…read morelearned from them. I tried to access them this week and even though I have an account, they don't provide a link to the videos. I tried to contact them both online and by phone but have been ignored. I expected they would live up to their obligation of ethical business practices, but as far as I can determine, they have not. I would give five stars for the videos but one star for the business practices. Considering my experience, I wouldn't recommend them for any services.

Every five star review you read about Dr Porter is accurate. as a surgeon, he takes his time to…read morereview your case and go over your options in terms you can understand, as well as what to expect for the pre and post operative stages. His staff is also top notch, fast, efficient and courteous (Andrew stands out the most). I am so thankful for Dr Porter and staff for turning a stressful and mentally traumatic surgery into a "non-event". The procedure went well, and the results blew away even my unrealistically high expectations. I can never say enough praise for Dr Porter and his team if you ever nee to have a disk replacemen!

Dr.Porter and staff were great. On time, very knowledgeable. I have the utmost confidence in Dr…read morePorter.

Simon Parkinson is knowledgeable, a good listener, and personable. The Brain and Spine Center and…read moreSimon have been life-changing in my quality of life.

Front office staff and call center/ scheduling team are horrible…read more The manager won't ever call you back as the spouse of the patient. She will directly call your spouse and cause Chaos because she gets joy out of doing so. There's been a couple times now that she does this. When we as wives Are listed on the release, we can in fact speak on our spouses behalf. Yet she annoyingly calls and bugs my husband in the middle of his work shift. She must live a lonely life and gets joy causing drama for others.

He's very good and listens to you. He goes everything with you too. He has performed surgery on a…read morefriend and helped him get ride of most of his pain.

I have put surgery off for about 6 years. Moved here about a year ago. My pain Doctor referred me…read moreto Dr.Kretzer. I met him and on our first appointment we went over MRI, and XRay. I told him that I am tired of living in pain!! With in two weeks I was scheduled for surgery. I am now on week two after surgery. I can't tell you how much better I feel. Don't wait, see Dr.Kretzer!! I had a fusion on L4,5 and 6. And S I joint. Feeling great!!!! LORI