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    Straw and Wool

    4.6 (28 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Straw and Wool Photos

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    Sunglasses and hat
    Austin H.

    Just landed in Phoenix and had some time to kill so we looked up stuff to do and it recommended Roosevelt row. We got here and it was dead. Walking the streets we found Straw and wool and I was immediately hooked on these glasses. Inside was a vibe too and the lady who ran the register was super nice and told us about more hats in the back which I was also sold on immediately. Cool spot for a hat.

    Custom reshaped hat for my liking.
    Adam B.

    This has to be the hippest hat store in town. They have an amazing, eclectic selection, and their pride in their artistry and craftsmanship is evident. If you want a funky, blues hat or a hard hitting rock-n-roll statement, a newsie flat cap, or a south-western cowboy hat come here first. I saw several things I liked from several different hats, and Asr was able to hook me up. He never oversold me. In fact, he said I need to love it. So, he took the time to steam and shape a hat that I love.. If anybody knows Bret Michaels, let him know he needs to shop here before his next concert tour!

    Desoto wool hat, sad I didn't get a picture with the pretty feathers that were in the hat band
    Omayra O.

    I had a really wonderful hat buying experience here from start to finish. I had heard lots of good things about this place, so I planned to stop by while visiting Phoenix. When we arrived the shop was closed, but the sign on the door said, "open by appointment," so I gave them a call, got the voicemail, and left a message. They called back almost immediately and let me know they could be there in 10 minutes. Even though we pulled him out of his Tuesday activity so that we could shop, the owner (Ali) was incredibly friendly, played an Outkast album for us, and patiently let us try on ALL of his beautifully well made hats. The shop is bigger than it looks from the outside, both rooms are well organized and full of beautiful hats, custom feathers, and some handmade jewelry. When I finally chose my hats, Ali even packed them in a hat box to keep them safe on my flight home. I left with one wool and one straw hat that I'm sure will keep me looking fresh for a lifetime.

    Toryanni E.

    Found this business through the Local AZ emails to support black businesses last year. All my interactions have been excellent, I've bought online, I've texted questions, I've bought in store, everything has been really great and their social media feed is quite positive and upbeat so I very much enjoy their posts. I also completely adore that the logo is a sheep (wool) wearing a boater hat (straw)...it's small details like these that amuse me and keep me engaged.

    From the rear of the store looking towards the front.
    Bill L.

    Have been visiting hat stores in Phoenix for a while. Mostly Western themed inventory. Straw and Wool is an uptown store in middle of Phoenix. Serve both men and women who care about style. Prices are very reasonable. Great place to visit. I didn't buy anything my first but will always go back to see what they have in stock.

    Hubby's new hat!
    The P.

    Nice shop, friendly and helpful folks. Husband bought a new straw hat - looks great! Seems like a really nice neighborhood too. Buy a new hat and show it off at the local hangouts!

    Great neon and me
    Jamie H.

    I went in search of ice cream at the Melt and this inviting shop caught my eye as I headed down Roosevelt. What I found inside was delightful. Fantastic selection of really cool hats in great colors and styles. The staff was super helpful and within a few minutes I zeroed in on my purchase. There is a nice spectrum in price range so you can feel confident to go out in style with one of their grand chapeaus on your noggin. Enjoy!!!

    Hats
    Tod M.

    Style council is within you. The good people at Straw & Wool keep it tight and right with endless style, free flowing and mo jo' ing. Excellent sunscreen protection / represent

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    3 months ago

    Great store many selections to choose from.I bought three hat's and will be back!!!!!

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    3 years ago

    Great inventory and Got a nice Cuban there. Really friendly staff and in great location.

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    5 years ago

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    5 years ago

    Best place to come and find a hat. Relaxed environment. You can try on any hat. Owner/staff is friendly and helpful

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    4 years ago

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    4 years ago

    Very lovely ladies and very old school stylish hats. Perfect for today's dark academia style

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    5 years ago

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    Ask the Community - Straw and Wool

    Review Highlights - Straw and Wool

    Just landed in Phoenix and had some time to kill so we looked up stuff to do and it recommended Roosevelt row.

    Mentioned in 2 reviews

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    Heritage Hat Company - My first wool cowboy hat. A Serratelli!

    Heritage Hat Company

    4.7(208 reviews)
    10.6 mi
    $$

    We had a great experience at Heritage Hat Company, and a lot of that is thanks to Rich, the owner…read more We came in looking for something very specific: a medium-brim, Gus-style black hat, in a particular size. Andrew that turned out to be harder to find around town than expected. Several other shops simply didn't carry Gus crowns at all. At Heritage, not only were there multiple Gus-style options, but they were available in the size we needed, which made the difference immediately. Rich took the time to understand exactly what we were looking for, walked us through the options without any pressure, and clearly knows his craft inside and out. The depth of inventory and his experience really show. If you're serious about hats -- especially if you're looking for a specific crown shape or fit -- this is a place worth visiting. The selection and knowledgeable, straightforward service set it apart.

    I made the drive out to Heritage Hats specifically to look at the Stetson 6X Open Road, which was…read morelisted on their website for $219.95. When I arrived, the in‑store price was $330. When I asked about the difference, I was told that prices have been going up and are expected to rise again in January. He told me he was waiting to update his website then. That meant the price advertised online wasn't honored, even though it's what brought me into the store in the first place. I ended up driving about 30 minutes each way only to find out the actual price was more than $100 higher than what they publicly posted. I left disappointed and won't be returning. At the very least, the website should reflect current pricing, so customers don't waste their time.

    Photos
    Heritage Hat Company - Hats. Hats. More hats.

    Hats. Hats. More hats.

    Heritage Hat Company - The hat that I bought

    The hat that I bought

    Heritage Hat Company

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    Rancher Hat Bar - The twins had the best time here designing their new necklaces. Great vibes!!!

    Rancher Hat Bar

    4.3(162 reviews)
    8.6 mi
    Locally owned & operated
    Women-owned & operated

    I was in town for a bachelorette party with a group of 5 girls and one of THE things to do in…read moreScottsdale is Rancher's Hat Bar. I made a reservation via email which was super easy to set up. The staff were so friendly, explained everything to us, and also gave us helpful styling inspiration. There were so many options of hats, trims, charms, etc. that it was such a fun time for the group. I ended up getting a 100% wool hat with a couple of add-ons. At the end of appointment, they even gifted the bride a little goodie bag. It was definitely an experience to remember. Thank you so much, Rancher Hat Bar!

    Do you want a custom rancher or cowboy hat? Ever wonder where all of those impeccably decorated…read morehats people wear at festivals and wineries come from? Well, some of them may come from a place like Rancher Hat Bar. I'm going to break down the experience because I came in as a complete newbie and had NO idea where to start and it really wasn't clear when I went in there. (More on that later. ) Start at the big wall of hats. They have a pretty good selection of hats ranging from least expensive (at least when I was there) closer to the big window and street) to more expensive (located deeper in the store.) There are a range of colors and slight variations in style. The cheaper ones started around $65 I believe and went up to $90. The next tier started at about $120 (which is one of the ones I went with) and those two tiers were adjustable hats. As you made it to the pricier ones they got to fitted sizes. Once you have chosen the style and the color you want, you let the staff know and they will go grab a fresh hat for you from the back. Then it's time to start looking for your embellishments. Do you want a ribbon, or a charm, or feathers or flowers? Do you want a brand on the hat? You can customize in so many ways. Layering ribbons and chains and flowers, etc. Once you have gathered what you want and have a general idea of how you want it laid out, the staff will get it all tied on and tacked in. Ta-da a custom creation! It can be fun and I did get a hat. When we arrived it was a little busy maybe 2-3 other folks in front of us, and no one had appointments. We were there for a pretty long time and while we were there it calmed down quite a bit. At one point our group of 5 were the only guests in the store. I'm going to be frank, the ladies who were working there couldn't have cared less that we were there. Answering questions about the hats, the process and assisting with the tips for designing the hats was really the last thing they wanted to be doing. I get it, it's the same thing for them everyday, but the Hat Bar is special because it's an experience. It's more of a service than just retail. They just didn't give a and it showed. And as a special experience that I would recommend to others, that's where it falls short. It would have been fun to have a more guided experience. To be offered beverages like when you go into Tecovas. I would have liked to see more display hats for inspiration or maybe photos if physical hats would be too much inventory. So many ways to make it special that sadly don't happen.

    Photos
    Rancher Hat Bar - Our group photo after making our hats! Happy faces all around.

    Our group photo after making our hats! Happy faces all around.

    Rancher Hat Bar - New hat

    New hat

    Rancher Hat Bar

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    Turquoise Candy Hat Bar

    Turquoise Candy Hat Bar

    4.7(72 reviews)
    8.5 mi
    Women-owned & operated
    Boutique

    Absolutely love this hat bar. I went to another one hat bar I will not name and liked my hat but…read morethey burned in my initials wrong. I love all the colors they have here, I got a beautiful burgundy hat and the workers styled it perfectly to me. I can't not wait to wear it around town. The owner was here and she was friendly and inscribed my name delicately. I absolutely love it. The hat was a bit more pricer than the other place, but this is my new favorite hat and well worth the money.

    Absolutely unacceptable customer service. We arrived at 5:20 pm, a full 40 minutes before their…read moreclearly posted 6:00 pm closing time, and were turned away. The woman working told us they take their "last walk-in at 5:30 pm," then realized the time... and still offered no apology. This was our only night in Scottsdale and our last night in Arizona before flying home the next morning. I had literally just discovered this place earlier that day and was excited to stop in--only to be dismissed like we were an inconvenience rather than paying customers. Honestly, the experience gave major Pretty Woman vibes--being turned away in a way that felt judgmental and unwelcoming. If you don't want customers coming in during your posted business hours, then change your hours. Don't make people feel foolish for trying to support your business. We happily took our money elsewhere, Rancher Hat Bar , but this experience ensured we won't be back--and I wouldn't recommend it to anyone visiting Scottsdale.

    Photos
    Turquoise Candy Hat Bar
    Turquoise Candy Hat Bar
    Turquoise Candy Hat Bar

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    Hat Club - Hat Club, Arizona Mills

    Hat Club

    4.3(9 reviews)
    7.9 mi

    Located inside Arizona Mills & only came inside as my Nephew wanted a hat. Well, I actually ended…read moreup getting one too. Just a few employees were working & was dishing out good customer service. Weekly new arrivals, fitted, adjustable, teams, brands, care kits, travel bags, display boxes anything & everything hat related you can find at the club. Prices were surprisingly low for regular & custom made hats. Although the name, there's no membership. Back to the two guys working..pretty cool dudes.

    Update: I want to…read morethank the staff against first there is J. He's been the manager there for a very long time and is a really good guy. You could call him the hat God due to his knowledge on hats and setting up events for us locals. Ask him about how and when drops will be you won't be disappointed. Managers like this just do not come around often and he deserves the highest pay possible for all of retail management. Then you have Felix. This guy is a goat as well. Knows everything and anything about hats. It's inceredible the knowledge he has on everything and just his overall kindness and work ethic. Blake is an awesome cat as well. He has been there for me listening to story after story by me. He has dropped a lot of knowledge over the past year or so and gets me excited to come in too. So thank you Daniel is new and a cool dude. Love talking Dodger baseball with him and overall life. He gives great tips on apparel as well. He's really passionate about his job. Then there's Cat. She's always fun to chat with during events and has a great sense of humor too. I even forgot how long she's been doing it and she's been there through my best and worst times. Lastly there's Merari. She's new but very friendly as well and has a hard work ethic. Still came to work even after a car accident which is amazing. We need more workers like her in the field. Overall I will only shop here. The staff is amazing as you can see and WAY better than lids. The quality is perfect and you get that "barber shop" like treatment when visiting. You'll always great pristine care whether you buy in shop or a drop online. J thanks again for keeping this shop running like a fine well oiled machine -your 20 year customer

    Photos
    Hat Club
    Hat Club - Oh for sure you can find me in this club

    Oh for sure you can find me in this club

    Hat Club - Cubbies

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    Cubbies

    Az-Tex Hat Company - The right hat always makes the picture perfect!

    Az-Tex Hat Company

    3.2(29 reviews)
    8.5 mi
    $$$

    I'd like to apologize for not reviewing sooner!! This is a REAL hat store…read more This family-owned business has been a fixture in the valley for decades, and while I used two different hatmakers when I lived and worked in Colorado, they didn't come close to the expertise of this outfit. As a native to the valley, the damage from sun exposure began as an outside kid. As a young adult starting out as a horse professional, I wore what most people wore - a basball cap. In my 30's, the dermatologists began their annual battle to repair the damage, instructing me to 'stay out of the sun'. Yeah, right. After one session of extensive repair, Doc really chewed me out! I explained my work, to which he exclaimed, 'Then wear a real hat!' The baseball cap only shaded my eyes, not my face, nose, chin, ears, neck, chest... and the damage was requiring surgeons. Seriously. So began my quest to every western shop to try to make a hat work for me. I had no idea that the pain & headache was because the shape of my head IS NOT ROUND, like most people, yet every off the shelf hat is! To wear a hat snug enough to stay on while horseback, yet comfortable, seemed impossible. One day I was miserable with yet another 'round' hat I was forcing myself to wear when someone told me about a place that makes quality hats exactly to the shape of your head, allowing for even, comfortable pressure. No way! What? Don't even know what I did with those stupid round torturous hats. Might've run them over with the truck AND trailer! You can imagine the rest! That antique contraption they use to get the shape of your noggin is the game-changer! Over 30 years, Az-Tex has made probably 6 hats for me, worn morning to night outside working. They last forever, and my new hats were usually a style change I was looking for. They clean up like brand-new and are really an item one could pass down to kids or grandkids. Retired now, I go there for my golf hats! So, again, sorry I hadn't reviewed before now! Thank you, Az-Tex! Your expertise made my career so much easier!

    The selection was good, but there is a huge mark up in price compared to when you buy directly from…read morethe manufacturer. I went in looking for a Stetson, which is $700 online, only to see them charge almost $900 for it!

    Photos
    Az-Tex Hat Company - Before

    Before

    Az-Tex Hat Company - After

    After

    Az-Tex Hat Company - After

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    After

    Between The Lines - The New Rev1X. If you know then you know.

    Between The Lines

    4.8(21 reviews)
    13.3 mi
    $$

    We visited Between the Lines while we were in town for Dodgers spring training and had such a great…read moreexperience. I'm so glad we chose not to buy from a bigger sporting goods chain like Dicks and came here. We had a very good personalized 1 on 1 experience with Dylan and Tanner who were very knowledgeable and helpful with helping my son choose the right glove. They have a great selection of bats and gloves amongst other baseball and softball equipment here. The store is just big enough without being overwhelming. I can't thank Tanner and Dylan enough for the wonderful experience. They also have glove break in service which is normally $60 but $30 if you buy the glove from them. Since we are out of state they said they could keep the glove and complete the service which is 5-7 days and then ship to us. 10/10 recommend!!!

    UPDATE: I'm upgrading my review to 5 stars because Dylan the manager reached out to me later in…read morethe day and was kind enough to offer me an exchange for another set of catchers gear...huge turnaround for what I consider to be a large purchase. Customer service like this will definitely bring me back as a customer! Wish there was a zero star option. Bought $300 catchers gear for my daughter's birthday (of course no way to try it on first since it's online). Their site claims easy, hassle free returns/exchanges;however, somewhere on the site (mind you, not on the listing or the actual order) their policy states no refunds/returns on any item discounted over 25%. I'm now stuck with ill fitting gear (which is correct size according to sizing guide). I offered to buy a $400 set in exchange and they offered a 15% discount if I order from them again...why would I buy there again when I'm stuck with a crummy purchase? If you're getting a "good deal", make sure you're getting exactly what you need, or you will be stuck with it...poor customer service! Never again.

    Photos
    Between The Lines
    Between The Lines - Best and most complete selection of gloves.

    Best and most complete selection of gloves.

    Between The Lines - New 2018 USA bats. New 2018 approved Little League bats.

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    New 2018 USA bats. New 2018 approved Little League bats.

    Straw and Wool - hats - Updated May 2026

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