My daughter and I had the most amazing experience with Mateo. He went above and beyond to help us…read moreestablish internet service and transfer our cell service from ATT. He took very good care of us and made sure we had all of our questions answered. By the time we were done Mateo felt like a close friend. Thanks Mateo.

Spectrum's billing practices are extremely misleading. When I moved my internet service to a new…read moreaddress, I was told my monthly price would stay the same. Instead, they charged me more than double my usual rate. After two hours and five different representatives--including a manager--they refused to refund the overcharge, claiming they "can't issue credits." I only got my original price restored, but they kept all the extra money they billed me. Always check your bill with this company, especially if you use autopay or paperless billing.

Zero stars if I could! Mediacom is easily the most frustrating service I've ever used. For the…read more'premium' price they charge, you'd expect a stable connection, but it's the exact opposite. My internet drops constantly--sometimes five or six times a day--making it impossible to work from home or even stream a movie without it buffering or cutting out entirely. The pricing is outrageous and seems to climb every few months without any actual improvement in service quality. It feels like a total rip-off to pay top-tier rates for service that is bottom-tier in reliability. Every time I call, I get the same scripted 'restart your modem' advice that does nothing. If you have any other option in your area, take it. This service is a headache I wouldn't wish on anyone.

The prices and service are not good. Cost too much for bad connections…read more We paid $166 per month for high speed internet and forever slow.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.

Prompt and friendly service. Came here to pick up my internet equipment for a new service…read moreinstallation. I was in and out quickly, and the equipment works great! The attendant who helped me was courteous and professional.

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

I contacted the company yesterday for assistance in removing a cable dish & cables from my condo…read more Not only did the gentleman let me know they could take care of my request the next day despite the rain, I was also informed a worker would be on site between 8:00 & noon. The price I was quoted for the job seemed very reasonable. A technician, Hon called a little after 8:15 a.m. to let me know he would be on site before 9:00 a.m. upon arrival, he quickly assessed the task & the job was completed in less than an hour. Thank you so much for the speedy response & completion of the task in a timely manner. I would definitely recommend this company based on the efficient manner in which my request was handled from start to finish.

First off, let me say it's hard to find a place to walk into and get info about Dish. I found these…read moreguys online and walked into their storefront. I spoke to Erik Stefani who was super helpful and generous with his time. He demonstrated real product knowledge, and was great and not pushy at all in his follow up. Derrick Pettit was our installer when the day came, and he was legit. In just over an hour he had all 4 TV's up and running. He programmed all the remotes, ran us through the operation and just had good energy. I'd totally recommend these guys.