We recently worked with Bennett Roofing. After a severe windstorm caused significant damage to our…read morehome's roof, Bennett Roofing came to our rescue. Here's a breakdown of our experience: **Pros:** 1. *Assistance with Insurance:* Bennett Roofing's team was incredibly helpful in guiding us through the insurance claim process. They made a potentially daunting task much more manageable. 2. *Efficient Crew:* The roofing crew worked quickly, only on site for a couple days. 3. *Thorough Cleanup:* One of the best aspects is they restored the property to the customer's satisfaction. 4. *Excellent Communication:* **Suggestions for a Positive Experience:** 1. *Plan to Be Away During Service:* Roofing work is inherently noisy, and it's best to plan to be away from home on service days. This will spare you from the inconvenience of the loud construction noise. 2. *Secure lawn ornaments or yard structure:* To avoid any potential damage, make sure to move any items away from the perimeter of your home. Overall, we would recommend to any family or friend in need of roofing services. A special Thanks to Project manager Aaron Neubert.

I just wanted to come on to share the best experience one could have with a roofing company…read more In June our home was hit hard enough to cause damage to our roof and interior.  A guy named Kyle White which is the project manager for Bennett Roofing and Restoration was passing by when he saw the tress down on our property and home.  In short, he stopped and asked if he could help.  Kyle was the nicest guy.  After explaining who he was, I asked a lot of questions and he patiently answered them all.  I hired him on the spot.  He explained that our insurance company would cover most if not all of damage.  In two days he had trees removed.  He had three crews: the tree removal, the roofing and interior construction and painting.  Let me say I'm OCD but so was he.  It turns out all three crews have some OCD in them because every job that was done was literally perfect.  The painting was perfection. Kyle was available when I had a question and personally came out to check the work after each phase was completed throughout the entire process.  And, it turned out that he knew more about insurance laws and what they are required to cover than the agent assigned to my claim and got everything covered.  He keeps excellent paper trail and records he goes over with you line by line.  It has taken six months to complete all work due to personal delays, insurance delays and some weather, but finally all done.  We could not be happier with his kindness and detailed service and the same from all of his three crews.  I will recommend this company to do any and all roofing, construction and painting work for someone that wants their repairs done with excellent results.

I started my interaction with Admiral Custom Roofing in November. They examined my roof, found…read morehail damage and helped me work with my insurance company for a claim. I contracted them for a full roof replacement, including drip edge code upgrades, while contracting another company to replace my old gutter system. They were supposed to place the drip edge around my new roof loosely so that the gutter company could properly install the gutters and tack down the drip edge, insuring a proper install. The workers showed up on Dec 13th and finished the work within a day and a half. This is where all the good experiences ended. The workers were quite efficient and friendly but spoke no English. Apparently one of them was the designated translator, but I could never actually figure out who it was. The salesman/crew leader I had been working with hung out all day and passed messages to the workers, but the instruction to install the drip edge loosely was lost in translation. The workers simply did not install it on 80% of the roof. I personally did not realize this on that day, nor did the foreman. I only realized it when the gutter company showed up to install the gutters and told me. Additionally, one of the corners of the roof was raised significantly higher than the rest of the roof, giving me concern that that corner would leak. When I called Admiral back, I began to get the run around. I finally got a (new) crew leader/foreman out on Jan 16th, who verified the drip edge was not installed, but said it was "unnecessary" despite being code. When I told him I paid for the drip edge and wanted my money back or drip edge installed, he said he would have to check with the front office to make sure refunding me was not "insurance fraud." Several days later when I called the front office, they had no idea what I was talking about. When I pressed the issue, I was promised twice that workers would show up to install the drip edge, even took time off of work to meet them, and they never did. I finally got fed up and got the owner's cell phone. The owner had no idea what I was talking about, got angry and hung up on me. Only when I threatened legal action did he finally calm down enough to try and figure out what was happening. He promised me that he and the two crew leaders that I had worked with would show up, along with a representative of the gutter company, to discuss the issues. On the designated day (Jan 29th) the owner did show up, but did not bring the crew leaders. He stated they were attending "training", but I truly believe he just did not want to have to have them explain what had happened over the last few months. Nevertheless, we decided that the corner was not caused by the roofing company, but rather just the way the house was originally built, and that yes, the drip edge would be installed ASAP. ASAP turned out to be 6 weeks later March 14th, after several follow-ups on my part and when they could fit me in their schedule. The roof install began December 13th and was finally finished March 14th. I believe the workers who installed the roof were competent, it seems to be tight and does not leak. Time will tell, and I fear a leak because I will have to deal with Admiral Custom Roofing again for warranty work. The bottom line in my experience is that I believe this company is being held together only by the efficient work crews. Management is a nightmare. The crew leaders are dishonest and incompetent, and the owner is completely disconnected from what is happening with his company. In fact, he passed on later that the two "crew leaders" I dealt with were stealing from him and he would be pressing charges. Though he offered no apologies, compensation or priority scheduling for making me work with potential criminals. My informed opinion is that if you are looking for any type of roof work in the greater Memphis area, stay far away from Admiral Custom Roofing. There are plenty of well-run, respectable companies out there I'm sure will do work that is just as good, minus the frustration.

This company is the best in west Tennessee. Will work with your insurance company. More than fair…read moreand honest. The guys did the roof in one day and cleaned the mess. You would had never known they put on a new roof. Thanks Chris Price & Brian Elder roofing! The Cartwright's!!

Bought a roof with a 'lifetime warranty'. The warranty is worthless since the business no longer…read moreexists. Wish that we had been a bit better financially off at the time that we needed said roof. Would have went with metal. We had leaks. And just paid to replace part of the roof that was installed incorrectly and caused wood rot.

They did a great job, very professional, and the new roof looks great! The bid came in less than…read moreothers and the final invoice matched. I had an old satellite dish on the roof that they reinstalled. I asked it could be removed on the final walk through, they took it down and replaced the shingles under it without question. I highly recommend this business.

From the owner: We're James Russell Roofing & Restoration, LLC, and we've been a fully licensed roofing and…read morerestoration contractor in Memphis, TN, since 2018. We specialize in roofing services, roofing systems, and financing. We now also offer whole home remodeling. We take pride in our commitment to quality and strive to provide all our customers with a positive experience. As a roofing, restoration, and remodeling contractor in Memphis, we offer a variety of options, focusing on providing our customers with only the best quality materials. We'd like to personally invite you to contact us for a free quote, today.

Summit Roofing has gone above and beyond for my home. Mr. David has visited my home half a dozen…read moretimes, ensured my roof was still intact after the first storm, and even came out after that to ensure our needs were met. That is service I am not used to. Mr. Dustin and his crew gave me a roof we are certainly proud of! I'll proudly tell everyone our new roof AND Gutters were done by Summit!

Wonderful process from start to finish! Knowledgeable staff, friendly customer service, our roof…read morewas installed in 1 day, amazing is all i can say about them!!! Thanks Summit Roofing