Quality 100% service, very good customer service and they answered all my doubts. Excellent quality…read moreof service.

Never contacted me. They were on the list yelp sent they should have responded with a simple text…read more Chris P. Yelp does not give your phone number out or mine for privacy reasons. You have to communicate thru yelp for me to give you my email or phone number. You might be out of my area but yelp sent. Me your company name saying y'all will be in contact. Today they asked how did. My experience went with Metro Builders.

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.

They did a great inspection; it was the best one we received & the most complete one.read more

I would like to share with you the best customer experience!…read more Tajuana at Absolute Cleaning & Restoration coordinated an amazing customer experience for me. She arranged everything exactly as we requested. She communicated quickly with any new information. She updated us immediately when the job was done and explained all the findings. Chance was our technician, he was timely, courteous and provided even more than he promised. Not only did he work diligently on our project, he is so professional, he came back to check on the job and make sure everything was perfectly done. I can't say enough about this great experience. You dont find people who are willing to work hard like this and treat the customer so very very well. Many thanks!

I contacted Chris about a mold problem in my home & was very pleased with the job He and his team…read moredid eliminating my problem great customer service prompt an courteous I give them a thumbs up Mike W

I DO NOT recommend this business. I had a pipe burst under my house. It ruined my hardwood…read morefloors. I contacted my insurance company and signed a contract with Midsouth Restoration in February 2026. I was moved in to an airbnb 3/16/26. It has been 2 months (9 weeks) and I am still waiting for the project to begin. Midsouth Restoration came and tore my floors out of my kitchen and dining room in one day, and I have not seen them in 2 months. I have emailed Michael Harrison 6 times (4/13, 4/23, 4/30, 5/11, 5/15, and 5/18) I received a response from him on May 11th saying that he would have a start date and a completion date within a day or so. I am still waiting. I am beyond frustrated with this company.

After two weeks into our kitchen update, our dishwasher leaked causing the update to turn into an…read moreinsurance-involved renovation. Of course, the situation was very stressful for us especially given it was our first time in our first home. Despite all this, MSRS was so quick to get everything in order. After just three months, we have a kitchen that I never would've thought we'd have the means to envision! Quality work and quality people!

Dardy, Jorge, Carlos, Mario, Jose, and Gabriel of Olshan Foundation Repair did a wonderful job…read morefixing our foundation underneath our home. We are so glad we met them and can no longer hear the cracking and feel the unsteadiness underneath our home. Superb job indeed and will be recommending them to friends.

We had the whole foundation on our mother's home replaced. We were told a different crew was…read morecoming to do the work. The crew that came out didn't have accurate paperwork for the job. We are thankful for the crew mixup because Horacio and his crew did a good job with the foundation. Although there was a language barrier, they addressed our concerns as the work progressed. Even thought the project was larger than expected, his crew took the time needed to do the job right. The only had concerns when the production manager showed up on the site. This is when the job seemed rushed. I rated the work three stars because of the mistakes made by non-workers. I asked the salesman, James, the estimate of work and he said 5 to 6 days. The scheduler at the office estimated 4 days. These estimation inconsistencies seem to be a common theme. The crew started our work a day late because they were finishing a previous job. The salesman didn't quote replacement of the main beam even thought it was obvious that at least some of the beam needed replacing. The main beam was a change order.

Servpro was excellent. My wife and I went away for the weekend and came home to a flooded house…read more The toilet on the second floor broke and flowed openly for 2 days straight. Our insurance sent Servpro out to dry the house. David and Alex were incredibly polite and understanding. David went out of his way to make sure that we fully understood what they intended to do, what it would look like, and what the results would be. He made sure to answer all of our questions fully. He was also very accommodating of our schedule and requests. These guys usually talk to people on bad days and they're very understanding of that situation. I cannot stress enough how polite, understanding, and accommodating they were. Thanks guys!

Don't do it! You will not get all your stuff back and have…read moreto sign that you did. It is impossible to know if all your items were returned to you. They push you to sigh that all your things have been returned. Weeks later I missed a diamond ring that was my grandmothers. Someone really liked my antiques because they are gone too. You need to take pictures of everything you can if you use anyone in this business. Just terrible!

I have been working with Paul Davis Memphis location-Shannon, Brad and Thomas for several months on…read morea restoration in my home from a leak. They have been AMAZING!!! They have helped me with the insurance process and as soon as work was approved, they had me moved out and work started immediately! Their contractors are there every day and work all day long. Highly recommend them for any type of restoration or construction!!

If I could give this company a negative -10 I certainly would. This company was just sold to a new…read moreowner. That's a huge red flag because I was dealing with an unknown quantity. However they have the previous owner, John Blose, still kept on (briefly I assume) as a General Manager. This company had replaced my roof over a decade ago and they came referred from liberty mutual. I liked their work. They were professional. They were responsive. All of that has gone away now. Squirrels chewed through a corner of my roof shingles and it rained in the house and there is a little patch of black mold. The mold square is about the size of a dinner plate. The estimates I've recieved on that from other companies have been wild. $35,000 to $50,000. They all want to go through my insurance. So I called Paul Davis and showed John Blose a picture and I'm guessing the new owner only does huge jobs now because John said he would have one of his sub contractors call me. All I need is someone who can open up the wall, so I can see if it's spread and take out that portion and redo that square of wall. John Blose forgot to have a subcontractor call me. I called again a week later and he sent me in house to someone on their team. The person offered to come out and never showed. So yeah.. I'm done. Also, when I told them I would be paying for the job out of pocket the man sounded like he immediately lost interest. All these folks want are insurance jobs I believe.

Mold Terminator helped me out when I need a discrete solution to a problem I didn't even know I…read morehad. They arrived in un-marked vehicles, carefully resolved my mold problems and were gone leaving my house now for over 6 months mold free. They were very professional, and I would recommend them to anyone. In fact I do all the time to my friends and family. If you are in the Memphis area I can't recommend these guys enough. They can do your home, church, offices, anything. They are quick and reliable. I hope this helps! :)

From the owner: Mold Terminator is fully licensed, bonded, and insured, specializing in providing the highest level…read moreof mold remediation in the Mid South and surrounding areas. Mold Terminator's certified technicians offer discreet services for both commercial, residential, and government properties. We value Integrity, Community. Excellence A+BBB rating Free Assessments Uses a third party for air quality testing Black Mold Removal Water Damage Restoration Enviromental Abatement Free classes on Mold and it's dangers for local realtors INTEGRITY. COMMUNITY. EXCELLENCE