We brought our Turkish heirloom rug in for a cleaning and to have the fringe removed due to years…read moreof wear and tear, as well as the fact that our pets were playing and chewing on the threads We picked it up today and when we got home and put it back in "its spot" we were AMAZED at how wonderful it looked. Adam did the work in house and we are truly thrilled at how it turned out! Thank you for your professionalism, friendliness and craftsmanship.......it looks brand new! Thank you again, Adam! Kerrie and Mark

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

We met with Cindy at Baker Bros to help us design our new walk in shower! She was SO MUCH HELP and…read morewe LOVE how it turned out! I would highly recommend Cindy at Baker Bros to assist you with your next home project!! Thanks again Cindy for helping us create our dream walk in shower

Spent 12K on new flooring. Some of the flooring is coming apart. Contacted Baker Brothers and was…read moretold "Sorry the manufacturer of your flooring is out of business, so we won't repair your floor". I you are thinking about buying from Baker Brothers run away as fast as you can.

Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

We had looked at hundreds of area rugs online, but weren't ready to make such an expensive purchase…read moresight unseen. Visiting Arizona Rug Company made all the difference. Ed & Abi helped me choose the perfect rug, and it turned out to be something we never would have considered just from the online photos. The new rug is absolutely gorgeous and works perfectly with our new furniture. Delivery was smooth and professional. Highly recommend Arizona Rug Company for anyone looking for quality rugs and outstanding service.

We've been using Arizona Rug Co to clean all of our rugs (wool and synthetic) for almost ten years…read more They do any outstanding job!

I was so pleased to find Rug Worx who explained to me exactly what would be done. I have had this…read morecarpet for 15 years and never had it professionally cleaned. It is now back to its original color and looks brand new! Also ordered a custom rug pad as the old one was pretty worn. So pleased with results

Friendly service, great results - these folks know what they are doing. They immediately identified…read morethe rug as being handmade Turkish. Brought my rug in for removal of dog urine stain. Cleaned ahead of schedule and stains removed with impressive results.

I took an authentic Persian Rug in that needed to be cleaned & after one cleaning they weren't able…read moreto get the rug as clean as I expected. It was a white transitional rug so I understand you can't get out all the discoloration but they removed about 50% of the "dirty look". I even asked if multiple cleanings would help and would pay for it but they seemed reluctant to promise any more so I'm taking my other rugs somewhere else who is willing to try and do what it takes to get the rug into better condition. It seems that they use a machine to clean the rugs based off the results

I recently (4 months ago) purchased 2 rugs from PV rugs (actually 4 over 15 years)…read more Unfortunately, I was never told what the rug was made of and how to clean it. They disagree but this is he said she said. However, I have nothing in writing. In fact my receipt or the rug label does not disclose the fabric. I had an issue with my dog and a stain. I was quoted from a rug cleaner it would cost $1,200.00 to have it cleaned. I called PV Rugs and they discounted everything I said. BEWARE on purchasing from PV RUGS. Don't back their products that are very pricey. ES

We decided to have our Navajo rugs cleaned by Alyshaan Fine Rugs; they own and operate a cleaning…read moreservice also. They not only stayed in touch thru out the process, they updated us with progress as these rugs were "special" and been around for some time...they wanted the cleaning to be exceptional, without issues. When the rugs were returned, they looked beautiful and appeared practically new! Alyshaan Fine Rugs is a good business who stand by everything they say and do. Integrity is the only "thing" any business has and theirs is "top notch." Highly recommend Alyshaan Fine Rugs whether you are buying a beautiful new rug or seeking to clean your existing rugs.

Wonderful well informed customer service. Stunning selection. We quickly found rugs we liked but…read moretook the time to show us similar options to be sure we were satisfied with our selections. Highly recommend! Linda A and Cathy S