Jay did a great job replacing the screen on my Motorola phone. He is very knowledgeable and…read moreprofessional. I highly Recommend him.

My iPhone screen cracked on a Sunday right after a snow storm and the owner fixed my phone the same…read moreday. He went out of his way to open his shop to fix it. My phone came out perfect. Really great experience and service and such a nice guy!!

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

Visited March 21, 2025 for a $100 diagnostic on a phone. It seemed that the motherboard was fried…read more They had to bring the phone to the NYC location to see if any information could be recovered. Not an issue since I've actually used the NYC location before. The Morristown location was friendly and convenient. However, def thought there was a lack of communication. Called about 1 week later and they said they needed to get an update from the NYC office and get back to me. Days went by and nothing. Followed up again and same thing. A few weeks went by and had to be a bit of a nag at this point. Unfortunately, a lot more work and money would have to be invested where the results were not definitive. Got the phone back and it had to still be put together with glue. One would've thought they'd give the phone back looking more or less like it did when it got there. However, what really irked me is that the SIM card was missing. Pretty sure it was there the day it was brought in.

JOSH is the MAN !!…read more Listen I will tell anybody about Josh , he was honestly amazing. Super professional ! Which is always a plus. Unfortunately my area was not an area that he services but my job somewhat was. I was so grateful for him coming and helping me because my phone was in dire need. I went to apple on several occasions trying to secure an appointment with them but for some strange reason they are always booked. So I looked on yelp and found Joshua he's clearly a superhero I wouldn't think otherwise. He came to my job fixed my phone 4 hours later its still working so he obviously did a great job. I would personally recommend him to anyone. He's also very responsive to text messages. The screen is also warranted for a year as long as you don't break it again. I'd rather pay 100 bucks then 175 for an insurance deductible.. or 150 with apple.

Getting my phone replaced was a great experience, which is crazy because you never think about the…read more"experience" of getting a phone screen repaired. Anyways, I messaged the company and got a quick response. Next thing I knew I had an appointment with Josh to get my iPhone 6 phone screen replaced. He agreed to meet me at a Barnes and Noble conveniently located 2 minutes away from my work. I met with him during my lunch break and was done with the whole process in under 30 mins! In case you're wondering, here's a selfie Josh accidentally took with my phone once it was all fixed:

Screen doesn't respond after repair. Likely a non Apple part. Avoid this place, dishonest.read more

The proprietor sold me what he claimed was a Samsung original part for my Galaxy S21 and charged me…read more$50 extra for it. My screen stopped responding a few days later and a technician at the Samsung store informed me I had been scammed.

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

know what they're doing and unusually generous. They gave me two new chargers for free!!read more

Awestruck! I lost my internet connection after I disconnected something in error. I had been…read morewanting to clean up the maze of unnecessary connections behind the TV . When I lost the internet connection I had to act, so I called PC Problems. Technician arrived promptly and got right to work. He unraveled the spaghetti bowl of wires and connectors behind the TV and upstairs in the office area. In no time at all, Maurice sorted out the mess and restored my sanity. I am DELIGHTED!

Brought in a laptop that was working a day before. Took one look and it was clear he wasn't…read moreinterested, not a quick fix Next day told it couldn't be fixed Took it to my regular computer guy, hard drive fine, working great Don't waste your time unless it is something very minor

STAY AWAY FROM THIS PLACE! my family member brought in their phone for screen replacement. After…read morethe first attempt the ear piece stopped working, the "tech" apologized and told them to come back so he could try again. On the second attempt the ear piece is completely shot and you can only use the phone on speaker. On top of all that, the "tech" kept a smirk on his face as if he couldn't care less and couldn't do anything else for them. Instead of a simple screen replacement now we're headed to potentially replace the entire phone. I truly believe this location must've watched "how to repair phones" on YouTube then opened a shop, screen replacement has never been an issue at qualified locations.