We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Amanda Stewart is wonderful to work with. Extremely responsive, thorough, and took a genuine…read moreinterest in helping my husband and I as we navigated the first time home buying process. 10/10 service - highly recommend Amanda and her team.

Kristen was so helpful during our buying process. She provided solutions when problems came up and…read morewas very knowledgeable about all aspects of the home buying process. She was always kind and truly cared about our needs!

I am delighted to share my experience working with Kristen Balke, a phenomenal realtor who has been…read morean absolute pleasure to work with. From the moment we met Kristen, we knew we were in good hands. Kristen is an incredibly knowledgeable realtor who truly cares about her clients. Her expertise shows in the local real estate market was evident from the very beginning, and she was always happy to answer any questions and do any footwork even before we engaged with her formally. What sets Kristen apart, however, is her work ethic. She truly went above and beyond in our quest for the perfect property. She is always available when we need her, and she was constantly searching for properties that met our specific needs and preferences. Her patience I find calming in an otherwise stressful time. Overall, I would highly recommend Kristen to anyone in need of a realtor. She is incredibly knowledgeable, hardworking, and truly cares about her clients. I cannot thank her enough for all of her help and support, and I will not hesitate to work with her again in the future.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Josh Brown Team at Fairway will be our go-to mortgage company for as long as we buy and sell in…read moreTexas. As busy as Josh is, he took his time to patiently explain the entire loan process to us. Despite the challenges of our situation (closing less than a month, being on a Mediterranean cruise for 12 days, and no phone communication) Josh and his team stayed ahead every step of the way. As the result of their dedication, we closed on time with the best interest rate.

Great TEAM! Our home refinance was very smooth and efficient. Josh and his team were always quick…read moreto respond to our questions and they were on top of all the paperwork and assisting us through the entire process. This group was extremely proactive about reaching out to us if they needed anything. I would highly recommend The Josh Brown Team at Legacy Mutual Mortgage to anyone that wants to work with a uniquely professional, friendly, and knowledgeable group. Excellent experience! A+++ 10/10

My real estate agent recommended a few lenders to me. I googled them and some more, ultimately…read morechoosing Mark Abernathy with Capstar Lending because of their consistently high Yelp ratings. All his communication has been fast, responsive, thorough, and clear. He's also very accessible. I've called during the lunch hour and he picked up the phone. The sellers wanted a quick close so my agent asked Capstar Lending for speedy mortgage processing. Mark Abernathy emailed me the loan estimate with no delay. He also got me a great rate of 4.125% for a 30-year-fixed-rate mortgage and asked me to contact him off I found any rate lower. Nationwide average mortgage rates were around hovering above 3.81% at the time. The monthly payments were even much lower than I expected. Loan origination fees are comparable to other lenders. Mortgages are a painful and solemn subject matter for many of us in the bottom 99% of the socioeconomic strata. In our phone conversations, Mark always had a very positive and cheerful tone that reassures borrowers that they weren't getting screwed over or committing to a life of discomfort... I would use Capstar Lending again and recommend them to others.

As a buyer, I learned the hard way that your lender matters. It matters a lot, especially in this…read morered hot market. Todd Kurio and Tamri at Capstar Lending were phenomenal. I was dealing with a difficult situation and had to get a new lender in place in a short period of time. Todd and Tamri knocked it out of the park, and helped me keep my close date. They did it at light speed and got it done in 8 days! Things you'll learn working with them: - Local Austin lender so they have the contacts to get your appraisal done FAST. My rush one was done in 4 days. - Incredibly organized with very fast processes. - You will have the same point of contacts the whole way through, so everyone is always on the same page managing your file. - You don't have to keep sending the same files or information again and again to a loan officer. - I had a lot of questions, and they were able to get back to me very quickly with answers to all my questions. - They were able to secure a great rate, plus offered a lender credit. - They're really nice people and genuinely want to help you out. If you need to jump ship with a new lender or want your offer to stand out against the other 20 bids with a strong local lender, I highly recommend reaching out to Todd.

I needed quick capital to keep a construction project moving, and Longhorn Funding helped me…read moreleverage another property I own free and clear to make it happen. They structured a bridge loan using that property as collateral and were able to get me fast funding. There was no drawn-out underwriting like the banks were making me do. It really helped me stay on schedule with the build. Communication was clear, and I always knew where we were in the process. Definitely recommend if you need flexible funding and a lender who understands our need to keep things moving fast as real estate investors.

Heard about them on Biggerpockets and reached out for a small fix and flip loan. Since I was…read morebringing a decent amount to closing they were able to work with me and get a deal done quickly. Currently in the remodel phase but the underwriting and loan origination parts were very easy. I was very happy with the experience. Will hopefully be a repeat borrower.

I did realize at a certain point they didn't have a loan product for me given my situation. The…read moreproblem I have is that Deborah could of (1) suggested I go somewhere else for a cash out refi/HELOC (not a construction loan as she suggested); and (2) dispense with the unsolicited financial advice as to unloading my current property. I've had much better experience since then with Suzanne at Barton Hills Mortgage.

She has been a great lender so far, very informative, and managed to get me an amazing interest…read morerate on my mortgage. I would definitely recommend her to anyone looking to buy a house. Any questions I have at any time she has answers for.

Huge shout out to Ms.Elaina Foster for yesterday phone call! Wow, lost for words as she provided…read morebeyond excellent customer service speaking to her. My family & I have stumbled over a few rocky months since a bad car accident happened and this beautiful soul went out of her way to put herself in my family's shoes and listened, helped, and reached out! She was so very compassionate & helpful! As I hung up I teared up a bit. I was no one to her, it was a simple phone calll on her end but the compassion she showed to let me know she cared, she wanted to help and she understood things happen, she won the PRIZE! Thank you Elaina ! Not only for the extra boost of help on your end BUT for making me understand I'm not just another phone call, my day made me realize there are awesome people out there! Being a part of the UFCU family has been the best move I have EVER made and even when Life happens more than it should you guys always have my family's back like a REAL family ! I am so ever grateful Again thank You to her & UFCU! #BlownAway

UFCU has a $800 limit on Zelle! WHY?…read more Trying to send a wire out of UFCU is an absolute nightmare! Complete a PDF form, answer questions about your identity, attached a driver license, then wait for a call back to verify manually with a teller. UFCU IS THE WORST FINANCIAL INSTITUTION I HAVE EVER DELT WITH!

Mark was our loan officer for a complex purchase where 2 people were buying, and both already had…read moreother mortgages. Mark knows the ins and outs of homebuying, even in this complex scenario, and was able to answer our questions and provide all our options clearly. I've bought and sold a couple of homes now, and this was the smoothest mortgage transaction of them all. Considering how complicated my life was when making this purchase, it speaks well to Mark's expertise and the support he provides to his clients.

Did we buy a home? Yes Was it smooth during the time? Yes…read moreDoes Mark care about what happens as soon as he sells your loan? No It was during one of my initial conversations with Mark that I expressed how important it was to me that my loan was serviced with a reputable provider and that I worried about it getting sold and causing me issues down the line.  I had done my previous mortgage loan through Wells Fargo and since it was a large bank they managed my mortgage loan and it was really smooth. Unfortunately, I had heard horror stories from friends and coworkers who didn't go through large banks and had their loans sold only to experience issues down the line. Mark assured me that mortgage loans almost always were sold and that it wouldn't cause issues for me. He was 100% wrong. My loan was sold shortly after we purchased the home and Mark or someone from his team wrote down our address incorrectly on the paper work. This caused our mortage paperwork to be mailed to our neighbor. I almost missed my first mortgage payment because the information on how to pay was only included in the mail that had been incorrectly sent to my neighbor. I had to spend several hours on hold to track down what had happened to my paperwork and retrieve my account number. I thought I had it all corrected and now yearly a year later I had to spend 10 hours on the phone with the mortgage provider becuase they incorrectly dispersed my property taxes to the wrong account because of that initial paperwork that was incorrectly filled out during the loan transfer. We made it clear with Mark, we did NOT want to deal with our loan being sold to a horrible loan service provider. Lo and behold, it was, and it's caused us a lot of pain. With so many lending people to work with, I would not recommend Mark. Find someone else.

Beth and the whole team at Cornerstone Home Lending were truly exceptional and I can't recommend…read morethem highly enough for home finance. Beth's expert analysis, long time industry knowledge was very impressive, but even more impressive was her ability to listen to my needs and then talk me through multiple scenarios based off her own detailed research. All through the process the whole team was totally on top of the process and made it so easy for me as a first time buyer, I could barely believe it! Beth, Diane and Kirstie - thank you so much, ya'll the greatest!

This group is terrible. They make you push paper through the entire 45 day process of closing. Once…read moreyour loan closes they sell it before your first payment is due. Then the fun begins where no one knows where or who to make your first payment to. If your looking for a stress free process this group is not for you. And once Beth gets paid you'll never hear from her again especially if you need any assistance. Ghosted....Email I got after spending weeks trying to chase down where my first payment went to. My disappointment was having to chase this down without any help from Beth and her team. Good morning, I just wanted to provide a status update regarding your account. This loan should have transferred to CENLAR on November 1, 2022. We have confirmed that there was an error within our system that reflected that the transfer was going to take place on December 1, 2022. We are in the process of zeroing out the principal balance in our system and notifying the new servicing company that a payment was already made with us on November 1, 2022. I will send you an update as well when this takes place. If you have any additional questions, you can reach me at xxx-xxx-xxxx. Thank you, Robert Customer Care Supervisor, Loan Servicing Cornerstone Home Lending Still no resolution!