I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

Great craftsmanship and quality for 2 different railings at 2 different times. We've had about a…read moredozen individual contractors for various projects over the past 3 years and Chris was the best of all

We had a great experience and I'm sorry for those who did not. Matthew and Fred did an amazing job…read more They replaced more than 20 windows in two days. No more swearing at the original rope and weight system which gave us grief for years. Our 1890's house still has its old bones and great character (the molding and stained glass window remain in place) but it's been uplifted to join the 21st century.

TLDR: high prices for poor quality control and even worse installation. They would be ok for a low…read moreend home, if you are desperate or if you plan to sell soon. You would probably be better off at a big-box hardware store. Full Read: Door to door sales should be your first clue that this company will underperform. If their product and service is so great, why are they out soliciting?? Unfortunately, I was stupid and fell for it and now want to help prevent others from falling into the same trap. It started back in July when I was doing some yardwork and their door to door guy ended up on my lawn. He seemed nice so I didn't immediately toss him and after a few mins of chatting I found out that they do patio doors; something that I was in need of. I thought it was serendipity, but it turns out it was just stupidity. When you meet the sales people, they expect you to have both partners available. Yet another clue that they are scammers but I didn't care and told them we'd both be there even though I knew it would be just me. The salesperson, Melissa, was actually knowledgeable, helpful and creative (at least I thought) and after about an hour I decided to pull the trigger on an $8000 door. The install date was set for October. My FIL sat at the house for us during the install by their 20 year old expert and sadly I came home to find multiple issues. Poor quality manufacturing was my #1 complaint. There were staple holes every 12" around the door frame, there are globs of silicone at the corners, there was no grommet for the kick lock, a poorly drilled hole for the kick lock, they left a gap between the cabinets and the trim with visible demo work and screws, the threshold is not colormatched and must be stained (never mentioned), they ignored the alarm wiring from the previous door and buried it in the wall creating a fault in the alarm system, and the interior grill rattles like crazy when you close the door. The door did slide really easily though. I get in touch with Melissa in sales and she assured me that they will make it right and satisfaction is their #1 goal. I had to speak to 3 different managers (one was in Florida) and even have one come out and do an inspection (more time out of work to meet). They all agreed it was defective and they would redo it. Door was remanufactured and a vnew date set for November. They had to cancel for that day and push it back a week...annoying yet again because I had taken a day out of work. They finally come to put the new door in and it's just the glass doors. They did nothing to remedy the gap in the trim, the alarm or the visible demo work, but they did add a grommet for the kick lock. The new doors also came with staple holes, globs of silicone and loud rattling interior grills. My wife was home and immediately pointed out the staple holes. The installer says "they all come like this and they have to be patched with putty." Not 1 of the 3 managers I spoke to including the one that came to do the inspection said this. So basically they gave me new doors that were the same as the old doors that they could have just added some putty. In the end, it feels like no one really knows what they are doing. Amateurs at best but at premium pricing. With all of the companies out there, I feel like I was ripped off for what I got. I'd have been just as well off going to the local big_box hardware place and having them do the job for half the cost.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

I had my garage door installed by Parma years ago. The people were nice and the work was done as…read moreexpected. The tech cleaned up. There was a minor issue but it was corrected. Stuff happens. I called again recently to get a new opener. I admit that I could have been better prepared with the door size etc but in a couple of minutes I was able to supply the info. I found that the woman who answered the phone was rude. I felt like I was interrupting her day so I politely said that I would get back to her and hung up. I called a competitor that one of my friends used and the woman answering the phone was very polite and answered all of my questions. She gave me a good price for major mfg plus install. I felt bad about the situation because I originally dealt with one of the owners. He was a senior gentleman who was great, so I planned to keep Parma as my door people, but if I can't get through the first call without feeling uncomfortable, I didn't think that I wanted to do business with Parma. I hope that the owner reads this review and corrects the attitude of his help. It's not easy to be in business in this area and a customer's first impression is important. I wish them well.

Woman answering phone rude. Parma just isn't interested in new business. Called for estimate and…read moresaid they would call me back to schedule. Never heard back, never followed up. Went thru this twice with these folks. What a shame this establishment is.

BEWARE!!!! Chris took 3K payment from me for a sliding glass door and then never delivered the…read moredoor, gave me the run around for 26 weeks. finally I called the distributor and found out he never even placed the order for the door and he has since disappeared. DO NOT USE THIS GUY UNLESS YOU WANT YOUR MONEY TO VANISH. Also as of 9/2025 his contractor license with the state of RI is INVALID. ********Update, a month after I posted this and still no refund or attempt at a refund of any kind!!**********

Had a very poor experience with Chris He refused to believe…read morethat the tiles I had for my floor needed to be back buttered. His friend told him he did. Many reps told him he did. In the end he had to tear up all he had done. We signed a new contract. He insisted on more cash. Said he'd be back on Monday. And then bailed on us. I have completed 75% of the floor myself. And by following manufacturer instructions it went down great and is extremely well stuck.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

Providence glass was excellent to Work with. Very responsive…read moreand knowledgeable about my shower glass design. Can't wait for the install

beautiful job! I love this company They installed two…read moredifficult large mirrors and a new shower enclosure.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

Derick was very fast to respond and provided excellent service. I would definitely recommenfd using…read morehis services.

Had a door that needed to be replaced at one of my rental properties, Derick was quick to respond…read moreto my inquiry and had the door replaced in no time. Work was done professionally and efficiently and at a great price.