Absolute crooked owner! Had windows installed about 6 years ago and have consistently complained…read moreabout the air clearly getting in through the window. So much so that we get ice on our window sill every winter. Skip Conrey constantly said they were done right and Alside rep said they don't warrant water on sills. I finally had enough as Skip does nothing but make excuses and actually no longer responds, so I replaced several windows that thankfully I didn't let him do. While I was doing these, I decided I needed to replace this bathroom window that builds up ice every winter. Wouldn't you know it...there is a HUGE gap between the bottom of the window and the jamb. My installer was dumbfounded how badly this was done. Do yourself a favor and stay away from this crook!!!!

Nightmare continues. Every facet of work performed by this company has been a disaster. The owner,…read moreSkip Conrey, recently died. He stole our money and damaged our home. The new owner is Tim Wingate. He has been with the company for many years. Nothing will change, same deceptive business practices, inferior quality work, for an absurdly high price. See other reviews for further details.

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

I got full tear out Marvin windows, doors, and storm doors. The sales man and installation crew…read morewere excellent, and the windows are wonderful. I had a problem with one of the storm door panes and the weather stripping on one door. I gave 4 stars because I had to contact the company 4 times before getting a response. One of the co-owners finally reached out by text message. She scheduled a visit quickly, the techs offered the necessary part, and the other co- owner came out as soon as they got the part. End of story, I'm glad I went with Forbes and Marvin.

"Our home contractor, Owings Brothers, purchased several polished brass Marvin door handles during…read morea major home renovation several years ago. Over the past several days, the handle to the door off our driveway became inoperable to the point we were unable to lock it. I called Forbes Design Center to see if they could provide a "temporary fix" to the lock while we awaited a new part they would order from Marvin. To my wife's and my amazement, within two hours of me telling them this, the owner Doug Forbes showed up and was able to fix the lock after a few minutes using his toolkit to realign the lock. It now works just like new, so we will not need new parts. When we asked Doug what we owed him, he said "nothing!" Many say that quality service is dead in America today. Doug Forbes and his company are living proof that is alive and well! I recommend them unqualifiedly."

We had a broken water pipe that flooded our main floor and basement. Aaction had it cleaned up in a…read morematter of hours. Then completed the rest of the repaird very quickly and professionaly. Made the entire process with the insurance company very easy. Would highly recommend them.

My homeowner's insurance company recommended A-Action from their bonded and certified company…read morelistings.. A-Action was organized and displayed coordinated team work. Kudos to Bruce my point of contact. He ensured all repairs that were included in the proposal and contract were completed professionally and correctly and in a timely manner during the December 2025 January 2026 cold spells. If there were any minor actions overlooked in the estimation, they were taken care of expertly as well. Kudos to the A-Action Home Repairs and Restoration staff that I had the pleasure of speaking to during the entire project. Thank you Bruce and Team.

UPDATE: The job is…read morefinished! And we LOVE our results! Anthony was fantastic to work with and Sean the project manager was wonderful. The attention to detail was superb. And the cleanup after the job was done was very important to us and they went above and beyond to make sure there was no leftover nails or residue from their job. We did the roof and siding, and we absolutely love the look and quality of product they used, our neighbors had some other companies do their siding/ roofs and we can just tell that ours was superior.

United Developers has twice sent a team to ring my bell and knock on my door, despite the "No…read moreSoliciting" sign on my front door. The second time they said "Do you remember us ? You were pretty mad the last time we came by." United Developers does not respect homeowners.

Selecting Gawthrop Contracting to build our first-floor primary suite addition was one of the best…read moredecisions we have ever made. Dealing with health and mobility issues, we found that the steps in our house were a big concern and we needed a solution to help us age in place. Gill Gawthrop, his managers Omar and Charles, and their excellent craftsmen brought the plans from Transforming Architecture to life. The team worked tirelessly most days from November to May. We sincerely appreciate their dedication and attention to detail. Any issues that arose--and there were only a few--were quickly resolved. Early on, they identified seven joists in the back of our existing house that had rotted out and replaced them, saving us costly repairs later. Their work on the addition was of the highest quality. The project was delivered on time and on budget. They were a pleasure to work with and were open to our input and questions. The new space included a large, airy bedroom, a spectacular bath with a one-of-a-kind tile mural, dream closets, a yoga room, and a beautiful outdoor deck. We are delighted with our amazing new primary suite and highly recommend Gawthrop Contracting to anyone considering home renovation or construction.

I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)

I want to add a five-year update to my original review and say that this is the best cleaning…read moreservice ever. They have been consistently thorough in cleaning my home - and now, during the pandemic - have taken extra precautions to ensure the safety of both myself and the cleaning team (ask for Mayra - she is an excellent team leader). The service continues to be efficient, thorough, and reasonably priced. The business goes beyond the cleaning however and extends to special requests and cleaning needs. When I need to reschedule they are accomodating and professional. I can't imagine going with another professional cleaning service as I already have the best!

Really recommend really really great value and can remodel anything I would recommend for anything,…read morea new kitchen floor, a home gym, a remodeled bathroom, a fixed roof, a new roof, plumbing, a marble floor or a marble island and much more than you think. I would really recommend this company because your house would look transformed when is remodeled.

It was our first home project, being a newbie we went with the lowest price offered in the market…read more They gave us a quote that was lower than the market, initially, they confirmed that material cost would be an additional $150 - $200. When work started, in the middle of it, they went to the store and gave us a list of materials worth $780 which was a bummer. We were in the middle so could not end the contract. They were so rushed through the whole process. It was such a bad decision to go with a lower price than quality. We ended up paying much more than the competition for such a shady job where none of those materials bought was handed over to us except the paint. We are happy and generous people who trust others with words. Never experienced anything like it before. Learned the lesson - Go with Quality!!