recently visited this salon after seeing the Groupon offer, which seemed like a great deal. I opted…read morefor the haircut package with a senior stylist and added an oil massage for an extra $10. Based on the promotion, I expected the total to be around $60, especially after the owner personally confirmed that the oiling, deep conditioning hair mask, shampoo, and blow dry would be included in that price. However, I ended up paying $93, largely due to unexpected charges -- including a separate fee for the hair mask -- and taxes that felt excessive. While I understand applicable taxes, the way the charges were broken down was unclear and left me feeling overcharged. The service itself was good, and the stylist was professional, but the surprise fees really took away from the overall experience. Unfortunately, this makes me hesitant to return, despite the initially promising offer. Even I didn't got senior stylist as promised on group on. I really want to give them 1/2 star

My hair was transformed. It looks and feels healthy and it is much more manageable. Why did I…read moreever leave years ago? Thank you Maryam!

After many years I ventured back to this salon and had a really positive experience. Mary did my…read morehair and she did an excellent job. The first time she rushed colouring my roots and I could tell she missed spots but trusted her expertise. At the end I pointed out all of the roots that weren't dyed. She was very nice about it and fixed the roots to match the rest of my hair. It took extra time but I'm very glad she fixed the problem so I would be a happy customer. The owner was there and was very kind as well. She ensured they charged me properly and I would definitely return for another haircut and all over colour. Thank you for doing my hair today!

I had a haircut with Oyla and OMG it was so good. She was so nice and the haircut looks really goodread more

After several bad haircuts in the past year by hairdressers who didn't listen to what I wanted and…read morethought they knew my hair better, I was very nervous about seeing yet another hair salon that I didn't know. To say that I was hesitant is an under statement. At first I couldn't find the salon because it's actually called Jacobs hair salon. I had booked an appointment with Sara, I explained to Sara what cut I wanted sadly she wasn't able to give me that cut due to my hair being straight on top and curly mid scalp. I wanted to bring out as many of my curls out as possible (I love my curls) So Sara went to work in the most unconventional way that I have ever experienced (it was new to me) I don't think Sara used a comb or a brush, she started cutting and I had my fingers crossed under the cape. Long story short, I LOVED what Sara had done to my hair, exactly what I had asked for. I left super happy, I didn't want to write a review until I had been able to style my own hair. I will be back for sure, maybe sooner than later because I want bangs to go with this great cut.

Surprised to see the bad reviews here, but I will include the disclaimer that I'm a guy and I went…read morefor a haircut only. I made a reservation here because my hair is wavy/curly and I find that the average men's barber shop always cuts it too short. Wanted to try something different and saw this place specializes in curls. I waited about 5 mins after arriving before I got in a chair. My stylist, Sara, did a great job. I showed her a photo and I really don't think she could have matched it any closer. She was kind and attentive throughout the process and made sure things were going in the desired direction. Super pleased with the results. I will definitely be back.

I'm so happy I popped into this salon at the last minute for a hair cut and style. The stylist…read moreLilian was so helpful and she knew what worked best with my face shape and executed what i wanted flawlessly (reference photos posted). I heard it gets usually pretty busy but since it the early of the year, I got the whole place to myself and it was very peaceful. She was so friendly and we connected so well. I felt really taken care of. Coming back at some point to gloss my hair. I'm so happy with the results I was smiling the whole time!

Experienced, helpful, and pleasant professionals to whom I can trust my hair…read more I have short thin delicate hair that requires expert care to look its best. Every time I have my 'lucky' haircut (as some of the clients call it) or highlights done, I get so many compliments (not that I am looking for some, but it is nice :)). The outstanding service that is worth every penny.

Antonella has been styling my hair for over 20 years. Once again, she did a fabulous cut and…read morestyle.

I just started going to M Salon because my colourist and stylist moved here when their salon…read moreclosed. I have trusted Lisa and Antonella w my hair for approx 10 years. They are both amazing at what they do. Lisa is a master w color. She has taken me from light to dark and back again with the patience of a saint, bc I can be very indecisive. As the other review mentioned, she is the best at bayalage and ombré. Antonella gives precision cuts and blow outs and also does great job styling for special occasions. The salon is lovely, quaint and cozy in Lorne Park. I'd follow these women anywhere!

I had gone here for a balayage a couple of times, and Liz always did the best colour that I've ever…read morehad. So flattering, so natural looking, and done in very quickly as well! They have extra staff around, so sometimes another person will come and help apply the colour, which really makes everything go a lot faster. I made a mistake and "cheated" on Liz recently by going to a hair salon close to my home, for convenience. Boy.... not a good decision!!! I contacted Medulla to fix the botched job and Liz fixed me up. And didn't judge me at all for straying!!! Will never go to another place for colour. Medulla is just top notch. They are expensive, but completely worth it. Edited to add: the noise volume in the salon is very low; they play music that is not abrasive, and they play it at a low volume. I don't enjoy salons with super loud, abrasive music that you have to shout over (I'm old lol). I'm generally tired, so I really appreciate the chill vibes here as well.

I started going to Holly over a year ago to get my dark hair lightened with some balyage and also…read moreto help disguise some greys. Holly recommended that instead of colouring my roots she would do the balyage in such a way that the greys would be almost camouflaged and I would not need to touch up roots as often. This has totally worked so far. I go back for a gloss (toner) every 6-8 weeks just to refresh the tone of the hair but other than that my greys are there but less visible. The balyage is very natural looking which is what I was going for. And my hair does not feel like it has been over processed afterwards. I highly recommend this place, they definitely know what they are doing when it comes to colouring dark hair. The only complaint I have is that when you have people sitting there for over 3 hours for a balyage, maybe offer them a drink more often than once, or even a small snack. It would help a lot. Also maybe some charging stations for peoples phones. Most people bring their own, but once I forgot it. Just the small things to make the time go by would be a nice touch.

I had Tiana cut my hair- she is so lovely and hospitable! I decided I wanted to get my hair…read morecoloured too and asked if we could do Monday. She normally closes on Monday but came in just to do my hair for 4 hours. The style and cut was exactly what I had asked for :)

Sarah does such a great and different job, there is no way you go to this place do your hair and…read morecome out being upset. The colour she does on your hair is so trendy not like every where else where they follow a formula. She also breaks down the cost so you know exactly what you're paying for. Highly recommend..

I do not recommend this place . They charged me $250 for partial babylights of my root area that…read moretook 40 mins it was bleeding in areas and they were chunky and looked horrible and unnatural . Not what I wanted. Alexa did the work. Very Nice girl , but sloppy job. This place rushed me in and out like a factory trying to make as much money as possibly with very mediocre to bad work.

I was in town for a short while and desperately needed a haircut and found Framar online which was…read morereasonably close by and seemed great. I really wanted to like this place but they failed me on the cut. :( First off, in terms of taking precautions for COVID, this place was fantastic. They sent me detailed information on what to expect and their safety protocols. I avoided getting a haircut because of COVID but this place definitely made me feel comfortable and safe. I made a last minute appointment so there were only Creative Directors available to cut my hair. Despite the high cost I agreed to it because I figured it would be worth it and so the receptionist booked me in with Daniel. I actually hadn't cut my hair in over a year and decided to donate 10+" (my second time doing this, so I knew the process). The salon was also pretty well versed and suggested I bring a ziplock bag with me to store the hair after it's cut. Everything went super smoothly which is why I feel terrible to even write a bad review. I really enjoyed the conversations I had with Daniel but that's where he may have gotten ahead of himself. He told me that as a Creative Director, it's up to him to understand what the client wants through the conversations. So there was obviously a disconnect because the cut he gave me was NOT what I wanted. I have South Asian curly/wavy somewhat thick hair. And for the last 2 decades, my hair has always been cut in layers. But Daniel for some reason didn't pay attention to that and gave me a shoulder length blunt cut. That said, the length I have no problem with because it's going to a very deserving cause, but a blunt cut? Why would any skilled Creative Director think I wanted a blunt cut with my thick, curly bottom-heavy hair? Layers is really the only solution, unless he expected me to want to pin straighten my hair everyday. While he was blow drying my hair was actually when I realized he gave me a blunt cut, at the time I thought maybe he was blow drying it to then dry cut it (which I've had done before and is very common with curly hair) but no. His next client arrived and was waiting in the seat next to me and I just didn't want to stick around any longer, I thought it might look better after I washed it myself and let it air dry, but no. I also didn't have time to go back to see if he would "fix" it. Anyway, I gave myself 2 months to see if the cut would possibly grow on me, nope, still hate it. So I had to share my experience and disappointment. As much as I like Daniel as a person, it doesn't seem like he knows hair as well as he thinks he does.