Brought my van in for a tire issue and ended up needing 2 new tires. The staff finished up my…read morevehicle and away I went, well almost. Unfortunately, my sensors showed low PSI in both of my new tires. The staff got my straight back in, found a corroded sensor. They replaced it quickly and free of charge. So yes, a little oppsy on missing the sensor issue but it was taken care of immediately. I watched senior staff educate the newer team members on how to avoid this in the future and went over company policy. I was highly impressed with everyone involved, even if it wasn't the smooth transaction I was hoping for. I would much rather to continue to do business with a company that stands behind their work and trains their employees appropriately.

Had the WORST experience here. I originally went in about a year ago to get my tires replaced, they…read morehad did a good job back then. I don't know what has changed but it is AWFUL. Came back today to get one of my tires patched up since I had drove over a nail. Walked in at 2:00 PM, they didn't even look at my car until 3:45 PM. I was told it would be ready by 5:00 PM. 4:45 PM rolled around and they STILL HAD NOT EVEN TOUCHED MY CAR. The guy next me told me that he had an appointment for 1:00 PM and they didn't even look at his car until 3:30 PM. It got to the point where I started calling around at other places to see who could take me. THANK GOD the Kia dealership of Muncie was able to get me right away. In and out in 20 minutes. Easy. Not to mention, their technicians were supposed to leave at 5:00 PM but stayed over and helped me out. When I asked the worker at Discount Tire for my keys back so I could leave, he said "I don't blame you, there's still 5 cars ahead of you". A fact that would have been nice to know HOURS EARLIER. I wouldn't have been nearly as upset if he had simply been honest with me and then provided some alternative places that could complete the service. Absolutely TERRIBLE customer service. I will not be going back. If y'all need work done, go to the Kia of Muncie.

While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly

Arrived just before noon needing new tires. At 12:05 I was told 45-60 minutes and quoted a price…read more Three hour forty minutes later I was presented a bill for the agreed price plus $160. I did agree to add an alignment but in my haste to finally escape I hadn't asked the price. That part is on me. They agreed to split the difference on the alignment cost which was appreciated (which I told them). But, their inability to quote an even remotely accurate time frame and their subsequent indifference to customer service will keep me from ever returning. It was my first and now my last visit to this business.

Great job by Brandon. My college daughter brought her car in for engine running rough. The…read moretechnician quoted spark plug and coil pack. I elected to do all 4 plugs and coil pacts. Was then told that didn't fix everything and a fuel injector was stuck open and that caused the plug and coil pacts to go bad. Belle tire ordered the part and fixed everything. Manager Brandon called me every step as he understood I was a worried father. Don't think the rest of the staff was as friendly to my daughter though. Feel like they did everything possible to make it right and get my daughter her car back quickly but more importantly running right.

In early December, I needed new tires, a battery, and a few other things. I made an appointment,…read moreand I was extremely pleased with the service, communication, accommodation to my needs and budget, as well as the professionalism and friendliness I received. It's not easy to know what to expect, including from a chain, but I was very happy. A few months later, I needed a headlight replaced and of course went there. I will continue to use this Tire Barn. I have typically stuck with the Toyota dealer in Muncie, but with prices inflated and overblown charges, it was time to change. Sometimes, "you get what you pay for" isn't all it's cracked up to be. I will go here unless I find something even better. Keep up the good work!

Let me tell you I'll never go anywhere else!! They are a busy shop but they always take the best…read morecare of my truck. So far I've taken both my vehicles there for oil changes, wiper blade changes, tire rotation, they have even replaced a radiator in my older truck. A+ care and treatment every time!! I get honest and factual information every-time! Price are great! Keep up the good work!!

Went to Midas to fix our work van. They were very polite and knew exactly…read more what we needed to fix the van. Jack and his team are the best. Will definitely Go back again. Thx.

I had an appointments for a full synthetic oil change today. I took my car to Midas and upon…read morefinishing seeing on the receipt they put in a synthetic blend instead of full syntheti. He asked me to give him 15 minutes to make it right, I leave and come back and wait another 15 only for my car not to be taken to the bay still. I try to give my Midas another chance for my car repairs but every time it's an issue. I think it's safe to say I'll never be back.

Nov. 14th, 2024. I had to get some tires and went to this…read morelocation. It has been sold about 3 months ago and currently is named Farm And Fleet. New people in the office, same people working in the garage. Always great service here.

My alternator was going out, which as many know can be stressful and expensive. I called Adam's…read moreAuto Repair on a Wednesday after work, and in less than 24 hours my car was back up and running at a fair price. Staff was very helpful and pride themselves in efficient service with a quality repair. I won't take my car anywhere else moving forward!

My son was having issues with a tire and needed an oil change as well. He booked an appointment…read moreand they weee able to get him in the next day. The cost was economical and the service was great. They treated my college son with respect and were also honest with what was going on with his tires. Would definitely use them again and highly recommend.

My wife went I in on Friday for a tire repair and when she went in to tell them someone behind the…read morecounter mocked her. They then tried to sell her 2 tires which were not needed, extremely unprofessional environment, I would definitely not recommend ever using them again, don't waste your time or money here.

I have been taking my cars there for 30 years. Always good results, and they have stood behind…read morethere work without any hesitation. Would highly recommend. I have owned sports cars and exotics as well as standard cars and trucks, and the prices for their work were always much less than the quotes from the "Stealerships". In the few instances where they did not have the specialized equipment needed, they were up front about it without any charge for their research.