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Stuckey Ford Bellefonte

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

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4 years ago

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Ask the Community - Stuckey Ford Bellefonte

Joel Confer Ford

Joel Confer Ford

(5 reviews)

Big shout out to Marvin in the body shop. My mom is 73 and disabled. She always takes her lincoln…read moreto Joel Confer for service, and they always treat her great. Very helpful with her condition. She recently got into a fender bender, mild rear end collision. Marvin went above and beyond to help her out. I do not live locally and I am so thankful for good people like him who take the time to help. My mom is very pleased with the repair. Joel Confer Ford is an excellent example of a small town business that really cares about the customer. Thank you!

Done business with this company. I feel as tho if your a women. The company thinks you know nothing…read moreabout vehicles. But I'm not a fool when it comes to mechanic of a vehicle. Telling someone that to do a job takes 16 hours is outrageous. If you are rebuilding a engine or transmission yes it maybe 10 to 12 hours. But to exchange a part out and put the replacement in i don't think so. So I ask a few friends whom have service garages in 5 different states. They all Laugh. Your system you use to calculate jobs has Errors or maybe it's the mechanic error inputting or maybe your trying to ripe customers off into spending $$$$. I can say that your team distinctly told lies cause people heard the information wrote it down and a few days later there was a different price and when confronted your team said they never said that at least a few times. Your business may do business with the state and county vehicle and they pay to service them because they don't have their own garages like in other States. But maybe they should do inquires. I'll have to ask the state garages to see. But as far as vehicle repairs I'm going to say Stop Telling Customer Wrong Information or write down what your Telling Customers.

Stocker Chevrolet

Stocker Chevrolet

(34 reviews)

There might have been a management change or some reorganization of employees because my experience…read morewith stocker chevrolet was pretty good. Brought my car in for the brakes to be checked. After a day they called and it was ready to be picked up. The service department explained the issue with the brakes and the repairs performed which were all free of charge including labor. I also had to buy windshield wipers. The guy who sold me them worked in the service department and was called Adam. He was great as he showed me how to install the windshield wipers. I also got a free coffee while I was there which was a definite plus. Overall, solid service.

Firstly, I love how most reviews are 1 star and the "review highlights" are glowing. I sure do…read morewonder if Stocker has a Premium Yelp account. Anyway, the customer service experience was pleasant enough, but the overcharging is truly evil at Stocker. Even if I give them the most generous possible benefit of the doubt, Stocker charges $227 an hour for labor, double what I've experienced anywhere else in the state. And I'll go into why I do not advise giving Stocker the benefit of the doubt. I am not a car guy at all, but it took me 45 minutes with youtube, a screwdriver, and a jack to get to the washer fluid reservoir when it stopped holding fluid. I thought the problem was a cracked reservoir, so I intended to attempt a repair with some epoxy, but when I found the pump was the problem, I figured it wasn't worth waiting for the delivery and I needed an inspection this month anyway. I told them at the front desk everything I saw and they said it would cost $100 just to diagnose, which was already about as much as I was hoping to spend on the repair, particularly when there didn't seem much mystery left, but I said ok. I get that taking off a tire and the liner and the bumper to access the pump in a Bolt is more work than an oil change, but I can't understand where $450 went [Edit:] Just wanted to add to my review a confusion over the representative's reply. Please google "replace washer pump chevy bolt" and scan through any of the first 10 results, seeing how once you take off the bumper, the pump is completely exposed. True, that bumper requires like 30 screws and a tire to come off, but I would imagine that the Chevy dealer that sold me my Chevy has removed enough Chevy bumpers that it would not be a $450 adventure. And the mechanic said that the first $100 was finding it! So then what was the rest? I'll take his offer for transparency. If he reaches out to me, I'll put another $500 on the table if I can't get to the pump in less than 30 minutes [Double edit:] I just want to highlight that the Stocker rep that replied to this comment edited their response to remove a part about how it's important to factor in labor to repair costs. I didn't screenshot or memorize the comment, so maybe there was more to the edit, but it did make me realize something else: let's assume for a moment that a 2 hour repair (as reported by Stocker and seen in the text screenshot) was a reasonable amount of time. At $453.94, that puts the labor at three pennies shy of $227 per hour. Ask your local mechanic what they think about that number before you try your luck with Stocker. I'm changing the beginning of my post to reflect this realization. [Triple edit:] The Stocker rep has now deleted their comment defending the cost and replaced it with "we're looking into it." That was more than two weeks ago, so I can only hope the investigation isn't draining too many precious resources. If it is, I'm sure I'll get a bill for it. For what it's worth, I'll contribute my theories: (1) just your ordinary highway robbery where they force a $100 retainer to even agree to look for the problem knowing it'll sting too bad to pull out no matter how much they overcharge; (2) highway robbery + fraud: they factored in the "free" inspection time into the labor; (3) the employee didn't know (or ask, or look up) how access the part, and so they made massively time-consuming mistakes, also known as billable hours [Quad edit:] The stocker rep has removed their "we're looking into it" comment, which is more stunning to me than ignoring it forever or outright deleting their reply, like I had expected. At this point, the rep must at least understand my perception of how quickly the repair could've been performed. If, during their investigation, they uncovered specific knowledge of why it took their team 6 times the labor to get to the part compared to a handful of idiots on YouTube with a phone in one hand, the rep would have mentioned it, thus publicly defending the honor of the dealership and humbling me. So I can't help but feel that the remaining possibilities are (1) they did not look into it, (2) they did look into it but the dealership deleted the footage so there's no way to find what happened, or (3) they found what happened and it was indefensible.

Sharer's Auto

Sharer's Auto

(10 reviews)

Made a reservation in the morning for inspection on the same day afternoon. Super nice experience…read moreand fair price! Sharer's Auto is absolutely a treasure here~

I've been in State College for about a year now. Whenever I need a tune-up, I go to my guy back…read morehome, so I never really had a reason to find an auto shop up in PA. Lo and behold, my AC decides to crap out during this hot, hot summer. A friend suggested a mom and pop shop near campus. After giving them a call, I was informed that they did not work on AC units. I then asked if there was any shop in the area they could suggest. The gentleman on the other line recommended Sharer's Automotive. I immediately gave them a call. The receptionist, Tracy, was so helpful and sweet. Thankfully, I was able to schedule an appointment for the same day (or else I would've had to drive back home to Maryland in the scorching heat!). Jared, the owner and mechanic, explained to me what was potentially happening with my car. He informed me that to know for sure whether or not there was a leak, he would need to place a special dye in the system. Jared flushed out the AC system and added refrigerant. I then scheduled a follow-up. I went back yesterday to have my AC checked. Jared found some minor leaks and gave me a pair of neon yellow glasses to see for myself (which was pretty cool, I might add!). Oftentimes, mechanics may push for unnecessary repairs and upsells. However, I am pleased to tell you that this was not the case at Sharer's Automotive. Jared was very honest, and the prices were fair. I'm delighted to have found this garage!

Stuckey Ford Bellefonte - car_dealers - Updated May 2026

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