There might have been a management change or some reorganization of employees because my experience…read morewith stocker chevrolet was pretty good. Brought my car in for the brakes to be checked. After a day they called and it was ready to be picked up. The service department explained the issue with the brakes and the repairs performed which were all free of charge including labor. I also had to buy windshield wipers. The guy who sold me them worked in the service department and was called Adam. He was great as he showed me how to install the windshield wipers. I also got a free coffee while I was there which was a definite plus. Overall, solid service.

Firstly, I love how most reviews are 1 star and the "review highlights" are glowing. I sure do…read morewonder if Stocker has a Premium Yelp account. Anyway, the customer service experience was pleasant enough, but the overcharging is truly evil at Stocker. Even if I give them the most generous possible benefit of the doubt, Stocker charges $227 an hour for labor, double what I've experienced anywhere else in the state. And I'll go into why I do not advise giving Stocker the benefit of the doubt. I am not a car guy at all, but it took me 45 minutes with youtube, a screwdriver, and a jack to get to the washer fluid reservoir when it stopped holding fluid. I thought the problem was a cracked reservoir, so I intended to attempt a repair with some epoxy, but when I found the pump was the problem, I figured it wasn't worth waiting for the delivery and I needed an inspection this month anyway. I told them at the front desk everything I saw and they said it would cost $100 just to diagnose, which was already about as much as I was hoping to spend on the repair, particularly when there didn't seem much mystery left, but I said ok. I get that taking off a tire and the liner and the bumper to access the pump in a Bolt is more work than an oil change, but I can't understand where $450 went [Edit:] Just wanted to add to my review a confusion over the representative's reply. Please google "replace washer pump chevy bolt" and scan through any of the first 10 results, seeing how once you take off the bumper, the pump is completely exposed. True, that bumper requires like 30 screws and a tire to come off, but I would imagine that the Chevy dealer that sold me my Chevy has removed enough Chevy bumpers that it would not be a $450 adventure. And the mechanic said that the first $100 was finding it! So then what was the rest? I'll take his offer for transparency. If he reaches out to me, I'll put another $500 on the table if I can't get to the pump in less than 30 minutes [Double edit:] I just want to highlight that the Stocker rep that replied to this comment edited their response to remove a part about how it's important to factor in labor to repair costs. I didn't screenshot or memorize the comment, so maybe there was more to the edit, but it did make me realize something else: let's assume for a moment that a 2 hour repair (as reported by Stocker and seen in the text screenshot) was a reasonable amount of time. At $453.94, that puts the labor at three pennies shy of $227 per hour. Ask your local mechanic what they think about that number before you try your luck with Stocker. I'm changing the beginning of my post to reflect this realization. [Triple edit:] The Stocker rep has now deleted their comment defending the cost and replaced it with "we're looking into it." That was more than two weeks ago, so I can only hope the investigation isn't draining too many precious resources. If it is, I'm sure I'll get a bill for it. For what it's worth, I'll contribute my theories: (1) just your ordinary highway robbery where they force a $100 retainer to even agree to look for the problem knowing it'll sting too bad to pull out no matter how much they overcharge; (2) highway robbery + fraud: they factored in the "free" inspection time into the labor; (3) the employee didn't know (or ask, or look up) how access the part, and so they made massively time-consuming mistakes, also known as billable hours [Quad edit:] The stocker rep has removed their "we're looking into it" comment, which is more stunning to me than ignoring it forever or outright deleting their reply, like I had expected. At this point, the rep must at least understand my perception of how quickly the repair could've been performed. If, during their investigation, they uncovered specific knowledge of why it took their team 6 times the labor to get to the part compared to a handful of idiots on YouTube with a phone in one hand, the rep would have mentioned it, thus publicly defending the honor of the dealership and humbling me. So I can't help but feel that the remaining possibilities are (1) they did not look into it, (2) they did look into it but the dealership deleted the footage so there's no way to find what happened, or (3) they found what happened and it was indefensible.

Took my Ascent in for an inspection. 2021 with 40K miles. Told there was an issue with the front…read morebrakes (pads separated from the backing plate). Questioned about the presence of a major warranty extension issued by Subaru of America (for Ascent brake pads). Noted it was the same issue that I was experiencing (juddering). No support from Subaru of America. Stocker Subaru made it right.

Everytime I have an appointment regardless of the age of my vehicle, Stocker Subaru service always…read morefinds something that needs fixed. Hey Stocker Subaru I bought that extended warranty you upsold, and it also covers nothing. It's always at Inspection time the service department gets you, it's like they use the Service Department to make their monthly numbers. I had such a bad experience with a former Subaru vehicle that I will never buy another because Stocker Subaru always finds a way to make the visit cost me hundreds if not over a grand each time. The fact that Subarus need so much maintenance not covered by any warranty, is reason enough to avoid the brand. I go in for service soon, no doubt it will cost me or they will find something.

We bought our Kia from this dealership nine years ago. Though we have since moved almost 200 miles…read moreaway, we still go back on the rare occasion when we need our car serviced. They're just that good!

A friend of mine recommended Lion Country Kia when she had a great experience, so I decided to try…read morethem out. If you're looking for a refreshing car buying experience with no pressure, Lion Country Kia is your huckleberry. I dealt with both Tyler, the sales manager, and Justin, salesman, to purchase a 2025 Kia Sportage. They made this the most pleasant and easy purchase I could imagine. Tyler went out of his way to get me some accessories and work with me on the price. The car I test drove was sold, so they brought in the same vehicle (with a few more extras!) from Williamsport and gave me the same price I agreed to, even though that car was a little more expensive. Both gentlemen are kind, honest and fun to work with. Justin even made the sign-forms-until-your-hand-hurts part enjoyable. I highly recommend this dealership and will go back when I need a new vehicle.