I used to love getting my hair cut by Nick, he does give a great haircut. Unfortunately, I've been…read morestood up/ghosted by him and his staff member Diane three (yes, three) times. I would show up after driving an hour and the studio is locked, hours later I'll get a text that "nick is sick." The lack of communication and professionalism from them is truly astounding. I highly recommend Victoria down the street at Magnolia on Main, every bit as skilled and truly a professional!

I just had my second appointment with Nick. He definitely knows his way around a head of hair with…read morea pair of shears. He's a master hair stylist, for sure. Both cuts have been off the map perfect. I've lived in Los Angeles and San Francisco for many years and had my hair cut by "the best". Nick is as good or better with more actual skill and great judgment about what works. He knows hair. Who knew?! A master hair stylist right here in Keene! Wow!

First time getting my hair cut and colored professionally, I met with Deb P she was kind and walked…read moreme through everything she was doing and asked if she could do certain things we hadn't discussed previously. Flat iron specifically. I loved the results and would go back again

Even though I didn't get anything done, i was so surprised how nice the service was. I've never…read morebeen to a hair/nail salon with such as nice person to help. I think the lady's name was debb. I wanted to get a wax (which i've never done before) and the lady was honest and told me i didn't really need one and recommended a salon nearby. she really wanted to make sure I wouldn't regret it, which was so so nice. she even went as far as to write another phone number down for another salon 5 minutes away incase I wanted to go there instead. 11/10!!!

I've been going to Wicked for my haircuts now for close to two years. I'm one of those awful awful…read moreawful clients who is never happy with her haircut and feels like her stylist isn't listening to her. I never had this problem with Kara. She always gave me exactly what I had asked for and envisioned in my head. She recently moved and referred me to Midori who is also amazing and just does exactly what I am looking for. The salon itself is super clean and all of the staff are very friendly. Drinks are offered to you as soon as you walk in and everyone says hi. Basically, when I have friends who complain about where they're getting their hair cut I always tell them to check out Wicked.

I went to Wicked Salon and Spa for a haircut with Erica and left feeling completely unheard. I was…read morevery specific during the consultation: keep the top and crown longer, work with my natural texture and cowlick, do not expose more of my scalp, and do not go too short. I also explained that I style my hair with my fingers and powder rather than a round brush. Erica appeared to understand and agreed with what I was asking for. Despite that conversation, she repeatedly cut around my head until most of it was approximately the same short length. I had to tell her to stop when she began another pass. The crown I had spent five months growing out was cut off, while my bangs and front were barely touched. The result looked square and blunt rather than textured, balanced, or tailored to what we had discussed. During the blow-dry, a metal or wire-style brush was used even after I had explained that this was not how I style my hair, and my scalp was red afterward. I also left with loose hair and clumps of cut hair down my back. Once I got home and saw the full result, I was devastated and cried for a couple of hours. We contacted the salon manager the following day hoping to discuss the experience and a refund, but the response felt dismissive and showed no meaningful flexibility or empathy. A bad haircut is upsetting; having clear instructions ignored and then having the concern brushed aside made the experience much worse. I cannot recommend this salon.

I walked into Conrad's and was graciously greeted by a staff member. Being a first time customer,…read morewithout an appointment I was a bit nervous as I entered, but these were quickly dispelled as I got to know my stylist and saw how she cut hair. I received a quick and efficient hair cut that followed the guidelines I supplied to the stylist. The stylist was awfully pleasant to chat with as she cut my hair. A quick, affordable, well done haircut with a personable and talented stylist-- what more can one ask for?

Conrad, the head hair stylist, is an award-winning hair colorist from South Africa. I have been…read moregoing to him for about a year now and am very pleased with both his hair-cutting skills and his highlighting talents. With my fine, difficult-to-handle tresses, I am not used to compliments but have received them regarding the color of my hair. Conrad is a soft-spoken man who really listens to what the customer wants. I would recommend him highly.

A friendly, comfortable but a professional salon. Ariel is a fabulous colorist and James a great…read morestylist. Ariel listens carefully to what I want for color each month and is able to work her magic!

I called a month ahead of time to make my appointment with James. As being my first time there I…read morewasn't sure how booked he was. The receptionist told me my appt. was at 10:45 on a sat. I get there and she informs me my appt. is at 11:30 with another stylist, need less to say I had find something to do for 45 min. All along James is cut hair and keeps looking over as I am explaining the situation. Never once did he come over to apologize. If the owner can't even come over and find out what happened and apologize then he just lost himself and his studio a client.

Went here for a curly cut (a recovery cut, no coloring or anything)…read more Gretchen is a curly hair lifesaver. My hair looks SO much better, she was knowledgeable, kind and thorough. Walked me through what products I could use, and recommended one that worked super well for my hair. Amazing. The place was difficult to find-- unmarked from the outside from what I could tell. Hair salon is separate from the spa I believe.

My stylist retired early, She recommended I try innovations. I was nervous. Alex was my stylist…read more She was fantastic. My hair pulls red very easy. She did my base color to cover the greys. I go back in a few weeks for foils. Loved my trim and her blow out was great! I highly recommend her!

I was quoted $165 for highlights and lowlights, but only received eight foils of lowlights on the…read moretop of my head, which was not even half the service. The hairdresser, Gina, refused to do what I asked.I was still charged full price. When I followed up the next day to question the charge, both Gina and the salon ghosted me and never responded.Very poor customer service. Not recommended.

Very convenient location just off South Willow with plenty of parking in their own lot. The spa…read morestaff makes you feel very welcomed the second you walk in. I had a amazing European facial by Kendall. She took her time, was very personable, and my skin felt amazingly soft after. She gave me recommendations based on my individual needs for products, none of which are sold at the spa. This to me is a sign of a great esthetician because she cared more about products that will benefit me rather than what the spa sold. The facial didn't for some reason include the heated mitts as the website states. I didn't realize this until after I left because the rest of the services were so great. I would recommend that the spa considering getting a white noise machine to block out some of the noise from the salon below. There is a ton going on in this little place and it would be easier to relax without having to hear it all. In any event, I can't give the spa anything less than 5 stars, because the facial was that great! I can't wait to go back for more facial services and to try the greenstone massage, as they are the only spa in the area that offers them.

It was my first time visiting Hairthurium. Everyone was so nice as soon as we walked through the…read moredoor. Sam was extremely amazing and worked with me to get to the base of what I wanted for my hair color and cut. She saw a vision that I loved!! I have had so many compliments on how I look! I can't wait for my next visit with her! You're the best Sam!

After 2 failed New England hair stylist attempts I have found a wonderful stylist in Kerrie. She…read morelistens and exchanges ideas and she can cut short way hair. Thank you so much much.