I am so happy with the service and value I have received from Diamond and the staff at Milan Laser…read more The treatments are comfortable and very effective. Diamond has been great to work with, and the staff is very professional. I appreciate it that appointments start on time also, and that the facility is clean. A great experience overall. Thank you!

It's honestly a bit of a hit or miss depending on which technician you get. I've received service…read morefrom several different technicians, and some have been much more thorough than others. That being said, the customer service is consistently great and the staff have been helpful overall. My biggest frustration has been with the scheduling. I've had multiple appointments scheduled during the middle of my workday, and it doesn't seem like enough time is built in between clients for things like reviewing information, answering questions, or addressing anything that may take a little longer. As a result, I've had to reschedule multiple times for the same service. I completely understand that appointments don't always go exactly as planned, but when you're taking time away from work and driving in for a scheduled appointment, it's frustrating to arrive on time only to find that the appointment can't start as scheduled and ultimately has to be rescheduled. I really like the staff and the service overall, but I do think there's room for improvement when it comes to consistency between technicians and, especially, scheduling.

Eyebrow threading- Great experience! Quick and inexpensive. Walk-in welcome. Loyalty card,…read moremaking 6th thread free.

This place is a hidden gem! I was driving home and didn't want to have to drive so far to my normal…read moreplace so I quickly searched for eyebrow threading in Champaign and this place popped up. Good reviews so I was like let me try. They did not disappoint!! Excellent work, friendly, and very quick. So excited to go back.

I want to highlight a very sensitive experience I had with this company. My experience dates back…read moreto Feb of 22; now I know you're like why are you just now writing a review and honestly, it's because I want to stand up for myself and not be afraid of hurting people's feelings who clearly had no regard for mines. Ive struggled with cystic acne and hyperpigmentation since I was in my early 20's. So, around March of 21 I had a consultation with this company and was recommended to do microneedling with PRP. I paid for my package in full (which was very expensive). It included 3 treatments and y'all I was absolutely amazed by the results my skin was much smoother, and the hyperpigmentation was reduced significantly along with the texture I was so happy. So, then I was told to do another package I had no problem because I seen great results. However, at this time this company had just introduced a treatment called "picosure" they hyped this treatment up and ensured me that this was a safe treatment for African American skin I had no reason to believe that they didn't have the knowledge necessary to perform this treatment on me so I paid and scheduled my first treatment which was for Feb 23, 2022. On this day the treatment was started and right off the bat the heat was unbearable, but they told me this was to be expected you guys my face began to weep so much so the esthetician stopped the treatment went and consulted someone else came back and continued the treatment. Now she knew something was wrong, yet she continued now I'm asking her is everything ok am I supposed to be weeping and hurting this bad she said "yes" this is normal. Post treatment OMG it burned so bad they put ice packs on my face and sent me on my way; my face was on fire for 8hrs straight worst pain I've ever experienced. The next day I noticed I had a lot of crusting on my face where I was weeping, and on the third day I was three shades darker. One week later I noticed my face was looking very different my color was off and I had what looked like facial drooping around my smile lines, but I thought ok it's going to get better, but it didn't. My face reverted back to the very hyperpigmentation and scarring I was initially trying to correct only difference my skin was much darker. This sent me into a complete depression because I didn't recognize me at all. I called and spoke to the manager (not sure of her name), but when I explained to her what was going on she was completely dismissive I was crying and pleading with her to help me. She gave me no direction I asked her what can we do she said she didn't know I asked what I can do to help lighten my skin she said go to Walgreens and try and find some cream. There was no help at all I asked for my money back because mind you I paid in full for three treatments and her response was " we don't do refunds and our policy is that you can't move credits to a different service" so I asked "so you expect me to have two more treatments of "picosure" knowingly knowing I can't do this treatment??" she then said as a onetime "curtesy" she will move the credits to microneedling. I wanted my money back because I didn't trust this company, yet I was forced to allow them to touch my face again because I had paid close to $2000 for that treatment, but I wanted my money back and to be done with them. So, after 6weeks my skin was ruined this put me in therapy I couldn't look at myself in the mirror I looked and seen an ugly women Ive never thought this about myself, yet I didn't see me. After the microneedling with PRP I was hoping it would help but it didn't I was devastated. So, I went to Christie Clinic to see a dermatologist because mind you they left me out in the wilderness not knowing what to do, and she immediately told me to stop any and all treatments for a year because my skin was severely damaged. She put me on "hydroquinone cream" to try and lighten my skin so I did just that and I just didn't do anything to my skin but keep spf 50 on and the cream prescribed. The cream did help a little, but I had deep tissue damage, so I was put on a retinol cream at night for the texture that was now back. I was just so discouraged so I didn't do any treatments up until this year. I'm at a new clinic where we are again doing microneedling with PRF Ive had 2 treatments now and things are looking good, but the Dr informed me that what you all did was unacceptable and that you all should have never left me to fend for myself when you damaged my face severely. I was told the reason that I see such a drastic difference in my face specifically my smile lines is due to the high heat from the "picosure" that melted the fat in that area causing dropping. To sum this up you all have caused me significant mental health issues surrounding my appearance to this day you have caused me to spend thousands of dollars trying to correct what you should have corrected what you all did was wrong and I want you all to know

I see most of these reviews are old so…read more..... Love, Love! My facial and abstraction with Aliza today was nothing short of amazing!Although I was in a stressful place because of my (face)breakout, Aliza comforted me. With her skin care knowledge and expertise I left the office feeling more confident and with a better understanding of why my skin was being so fussy! I could really go on and on! But I'll save it for my next appointment which I happily scheduled for two weeks! Also super thanks to Dr. Trupin who popped in to assess and gave her medical advice! No pressure just much needed support! I'm grateful to add them to my skin care team, because honey I needed it!!

This was the most amazing experience I have ever had. Mary Kay is so talented, sweet, welcoming,…read moreand so much more. Her area was so relaxing and beautiful. It was quiet and Mary Kay connected with me. I really recommend her to everyone. She also teaches you about what she is doing. I came all the way from Charleston which is about an hour drive from her and it was totally worth it! Thank you Mary Kay for the amazing experience.

My sister took me to Mary Kay's for a facial as a gift. It was wonderful! As someone who doesn't…read morealways prioritize skin self care I was looking forward to it but feeling somewhat nonchalant about it. I wasn't expecting a big shift in my skin's appearance and definitely not in shape. However, less than 5 minutes into it I was totally blissed out! I hadn't realized how much tension I was carrying in my face until Mary Kay worked it all out! I was also impressed with how lifted and sculpted my entire face, especially cheek bones, looked afterwards (she said her hand strokes are specialized to fight gravity). Seriously, so lifted and rounded, not the flat way they were before. It was both relaxing and effective with visible results. Her space was easy to find and comfortable. Bathroom available. She is knowledgeable about the skin care line she uses, able to tailor them to individual needs and explain why and how your skin would benefit from them. She is clearly both gifted and knowledgeable. Her technique speaks to her obvious years of experience. I would recommend her to anyone and would go again myself.

Jiya does amazing on my Brazilian waxes and eyebrows she's my go to. She's very tentative with my…read morewaxes because she know I have sensitive skin and I love that about her work.

Jiya, the owner, did my eyebrows for 5 years before I moved out of the city! She's extremely quick,…read moreprecise, professional, and her ability to shape my eyebrows was unmatched. My right eyebrow is slightly higher than my left, and she always found a way to make them look even! She would do my eyebrows and they'd look bomb for at least 3 MONTHS! I loved her work so much that I would call the salon in advance to see if she was there! She's truly an artist when it comes to the brows and I always left her salon more confident than I was when I came in!

Being still fairly new to the area, it's always tough to find the right salon and person. But I…read morefound it, and as long as H2O will have me as a customer, I'll definitely be happy with each haircut. I picked Maggie based off her Bio on the website, as she is specializing in short haircuts, and boy, did she do a great job. Not only did she make me feel comfortable, but I felt like I was a client of hers for years already.

I was treated unprofessionally and disrespectfully by the receptionist, whose name I think is Aiden…read more(he's a white trans man). I booked an appointment with this salon, had my appointment confirmed, and then showed up on time. When I showed up to my appointment, Aiden told me that my booking was a mistake/that nobody was available to cut my hair. Please understand that I would have no problem with an honest mistake, and I would not be upset if this situation was handled with any sense of apology from the business for playing with my time. However, it was apparent to me based on Aiden's demeanor that it had not been a "mistake", because he was not even remotely apologetic, and he made absolutely zero effort to even ask if I wanted to reschedule/to retain me as a customer; he simply insinuated I had to leave. I believe Aiden refused to service me when he saw who I was (I have never interacted with him in real life, but we have seen each other on Grindr; I had no idea he worked here, and regardless it didn't matter to me, because I came to get my hair cut, not to interact with any human being in particular). Why is the receptionist choosing who is allowed to get their hair cut here based on their personal baggage? It's a shame I have to leave this one star review, because I was looking forward to discovering a new hair salon. For all I know, perhaps the actual hair stylists are great.

I got a temporary job in Champaign and began to commute from Bloomington each day. I wanted to see…read morewho offered electrolysis in Champaign because the commute was bad enough without trying to schedule odd hours with my regular Bloomington electrologist (who, for several reasons, I already knew I didn't want to stay with). I found Karen on the Yellow Pages website, made an appointment, and haven't looked back. My job in Champaign is over and I still drive to her from Bloomington- that's how excellent she is. Karen is a true professional. Her space is welcoming and comfortable, and she really cares about doing a great job (which she does). She's extremely honest and helpful. I've been to two other electrologists and neither of them hold a candle to Karen for their services. Her prices are fair and I know she goes out of her way to not only provide a one-of-a-kind service, but she's also very knowledgeable and keeps up with the current techniques and science of electrolysis, which is incredibly important. I'd been going to my first electrologist for almost a year, and while I liked her very much as a person, I found out after only two visits to Karen that because the first woman hadn't kept up with the trends and information, I was misinformed about what really works and doesn't work. As a result, I felt that very little headway had been made on my treatment areas...after nearly a year! Karen is an invaluable resource for knowledge. I can already see a marked improvement in my treatment area. I highly recommend you give her a call to check her out.

I have been debating whether or not to write a review because my experience with Karen was so…read morepositive. I also really hate writing negative reviews about a specific person (not companies but people), but I really feel this needs to get out there so potential clients can know about a negative experience. I went to her for two years straight once a week--- after that I went off to school. Since I was off at school I would just come back on breaks. So, I went to her for two years straight once a week and then off and on for 8 years for a total of 10 years. In the consultation Karen told me about the three methods but the only method that works is the blend method. She was very vocal about the flash method not working and that people think it works because the area gets clear quicker but the hair always comes back and it never dies. The blend method is the only method that kills whatever makes the grow hair, but it is slower and takes a while. With me not knowing anything, I took her word for it and said I wanted the blend because of course I wanted the hair dead and gone and if it took longer so be it. I ended up moving to Chicago permanently and needed someone in town. I went to a consultation, I ended up using this lady services, not only did she say the three methods of hair removal were acceptable and worked BUT the best method is actually the flash method. The difference between the flash and blend is that with the flash you have to be more accurate. The blend does work, but you do not have to be as accurate and it takes a lot longer. The flash method is the preferred method with most electrolysis because not only does it kill the hair faster but it allows them to get to more hair. My new electrolysis was really shocked when I told her how long I was going. I have been with this new lady for about a year and not only did she clear the area that Karen was working on in that time she was able to remove hair in other areas that I never plan on because this is expensive, but we had time left in our sessions. The method this lady uses is the flash but if you want to use something else she will. Sometimes in our sessions Karen would talk about how the other electrolysis in town would stretch out her clients in order to keep getting the revenue because of course once the hair is gone you no longer need the electrolysis services; a part of me think she was actually talking about herself. There is a part of me that wants to give her the benefit of the doubt and say she can't do the flash method because you have to be accurate with that in order for it to work--- but another part of me says if that is the case why she not up front about it and say she only does the blend method. I am more disappointed and hurt than angry. Karen was so nice and she really made me feel comfortable during our sessions. I even recommended someone to her, which I never do. I do agree with Nakita that Karen is not reliable, but after what she said about the other electrolysis in town, stretching out the appointments, I did not want to make the switch--- plus I really liked Karen. The lady I go to now has heard of the other electrolysis in Champaign that Karen talked about (she never heard of Karen) and said that lady has retired, so I don't know if there is another one there or not. I do agree with Karen that the laser method does not work. I don't see how it does considering you have to kill the thing that makes the hair grow and that is located deep in the skin. Karen did put a small dent in the area she was working on, but it was nowhere near what my current person is doing. I ended up spending a lot of time, money, and walking around with over grown hair that looked gross for a long time. I am not saying not to go to Karen, but if you do I would recommend getting a second opinion. Again I am more hurt and disappointed than angry. I should mention the hair I wanted gone(and it is no longer there because of my new electrolysis) was on my face.

Got my acrylic taken off and put back on, with design. Danny for the win again! Greatread more

I come about every 2-3 weeks or so for a dip manicure on tips. I have seen a few different people…read morebut mainly Sunny and she always does a great job. Thao also does a great job.

I've been pleasantly taken care of with each visit and with different personnel. Any service I've…read moreasked for has been carefully addressed to make me feel very special. It is easy to make an appointment and usually within a time limit that is very happily within the time I requested. The staff are all very easy to speak to and all pleasant and very willing to treat me with utmost respect and care.

I've had a lovely experience with BV, particularly the massage and facials have been so relaxing…read more Everyone working there is so very kind. Especially the people that answer the phone and the front desk always makes me feel at home. Be on the lookout for sales and promotions because as a student they really really help! Be careful not to miss your appointment, you will be charged if you do not cancel with ample time, so set those reminders!!!

I always come here to do my brows and recently henna. They always make my brows look great. The…read moreladies are very nice here too!

Went in for a brow tint and thought it didn't look that bad until I walked outside. Wouldn't…read morerecommend for brow tints.