Popped in for the dollar movie summer special they are running. Purchasing was easy, the movie…read morestarted on time, and with this deal you get a $5 snack pack for the kids. This particular location needs a makeover real bad. It gives very much outdated, and to be in the heart of birkdale village that's a big disappointment. Other than that though it's a great deal and something to get the kids out of the house! Staff can use some training on customer service. The guy at the entrance gave us the Gen Z stare, I sarcastically said hey and he gave me a dry hey back....

I'm keeping my four-star rating for this Regal location. The theater itself is great, even though…read morethe seats aren't recliners. The new photo backdrops and merchandise are a fun addition, but be prepared for a long wait for concessions

Didnt take many pictures to capture the space but 10/10 for this movie theatre! Definitely worth…read moreevery penny spent. The customer service 10/10 . It was a very clean space, seats were spacious and comfortable. The tray table was cute and resourceful. The popcorn was the star for us! We love a good butterfly popcorn. It was fresh, perfectly buttered and salted. We ordered our food through the app and it came in a timely manner. We also ordered the cookies and the only complaint was that we wished they were warm. The cookies themselves were very tasty, thin and also fresh. I love my membership with the "other" movie company but I'd gladly switch if Cinergy matched the offers they have. We will definitely be back though.

Cinergy was my favorite movie theater, but I really have to question my choice right now. Going…read morehere on a Saturday night is not a good look, and it's not because of the movie goers, but because of the way the staff care for the theater, the food and the restrooms at night. The food which usually comes out within 15 to 20 minutes, took an hour and 25 minutes to arrive and the nachos were stale, this is unacceptable! And that was only after we had to inquire about the order. The restrooms were atrocious! Water, paper-towels , and toilet tissue was all over the place, as if the bathroom had not been checked or cleaned all day. And my chair was broke to boot! I spoke with Josh who is one of the supervisors on site, and he heard my concerns. He actually sent someone into the bathrooms to straighten them out, he wrote down the information for my broke seat so that it could be repaired, and he also gave me two movie passes to come back for better experience. Shout-out to Josh for being proactive, but everyone else needs to get on their game. I do have an Elite membership ay Cinergy, and I have never had an experience like this. This is also the weekend that the Michael Jackson movie and the Devil wears Prada movie is in theaters so I understand the crowd, but I will be checking to make sure they do better moving forward.

I'll never understand why people still pay money to see a movie at the long outdated Regal Birkdale…read moreTheater, when this welcoming cinema exists only 10 minutes up the interstate. Offering better amenities & cheaper admission prices. I really enjoy coming to this AmStar by Santikos Mooresville location and have been for many years. The staff are always very kind & helpful, & the reclining chairs in the auditorium are the best in the area. There's plenty of room to get in & out of the aisles also. I adore the well lit & vivid colors of the lobby, white & lime green (my favorite color)! This theater has been properly kept up with & reasonably updated over the last 5-6 years. Earlier this year, they finally got the Coca-Cola Free-Style machines & they also now have super cool self serve popcorn machines. Popcorn, Soda, and ICEES are ALL REFILLABLE regardless of the size you order. The ticket prices are also reasonable given the updates made recently (and still less expensive than Regal Birkdale). Just saying! There could be some better "real-food" options, but other than that AmStar by Santikos Mooresville is currently the best theater for a movie going experience (aside from the AMC's at the malls) in the Lake Norman area! (Note: Photos of the lobby & auditoriums are from Halloween 2025 & the photos of the Coca-Cola Freestyle machines & self serve popcorn machine are from February 2026).

I've been going to this theater for the last 15 years. Ever since AmStar 14 has been…read morepurchased-partnered(?) with Santikos, they check women's bags to get in the theater? Bet you they don't check men's pockets. Seems sexist. It's also a huge invasion of privacy. What if a man looks into my purse and sees my tampons. Embarrassing. My bag isn't even oversized, it's a large fannypack. They also don't accept cash at all. OR TAP?! And don't give me, "we are checking for weapons," when was the last time something dangerous happened at AmStar 14? If you're worried about danger reach out to the local police department or hire professionals to be security. Not invade the privacy of all the individuals who choose to carry purses. This theater is losing its spark. The theatre, cinema experience is dead.

Aesthetic: Classic AMC…read more What to try: Mini cookies Service: Good Parking: Plenty Rating: It's a tier under Park Terrace, but this one also has heated seats so we go here occasionally with our movie club and it's enjoyable!

Been here a couple times now actually both for Taylor swift release films/parties. It's a nice…read moretheater in the mall area but the seats don't recline fully and the legs don't go up all the way. Concessions are overpriced but service is good and it's good option when you want to see something on the big screen. A little pricy with or without the amc membership (I don't have one). Plenty of parking and easy to get to right off the freeway. @azfitfoodfun

We had a good experience. We brought our toddler for one of their $1 movie deals. We bought our…read moretickets at the concession stand but I recommend buying them online ahead of time. The staff members at the door and the concession stand were all friendly and helpful. Our theater was clean and our reclining seats worked with no issues. There's still 20 minutes worth of commercials and previews. Again, it was a good experience and we would go back.

The ticket purchase was quick. the concession stand has a variety of snacks. The icee was delicious…read morethe nachos and popcorn were fresh and good.

I highly recommend!!…read more The ambiance is renovated and it is beautiful! I have always enjoyed visiting the Gem Theater to watch a movie and the affordable snack options make it even better!! Please support Gem Theater and I hope you enjoy them as much as I do!

I can appreciate the old days and how some businesses have worked to preserve that time period…read more This was our family's first time at this theater on a rainy Easter Sunday. Parking nearby in the public lot was convenient as was buying tickets online. $15 total for 3 matinee tickets was affordable in today's economy. Popcorn and drinks were also priced significantly below other larger theaters. I love the character of this theater and the friendly welcoming staff. We will be back soon!

Its a older theater, a oldie but goody, the seat are rocker type but no recliners, upside…read morerelatively no snoring. Isle not as deep so you still have cross foot traffic. Many theaters in this chain have modern seats, movable snack trays, but this building is older and thats my drawing part. The seats are comfy and staff friendly.

My daughter and I went to see Downton Abby Finality, the theater was pleasant not to cold and the…read moreseats were ok. But the commercials was about 30 minutes long so distraught and disgustingly vulgar to the point I felt like leaving. If you saw all episodes of Dawn-ton Abby it was repeats here and there. Disappointed!

The imax dome theater is amazing, I've been coming here since I was in grade school and it's always…read morebeen an amazing super immersive experience. The screen is simply huge and the surround sound is equally impressive, there really isn't anything that can compare. From feature films to documentaries to the planetarium it's just something you must experience in person!

It was pretty nice, but the chairs aren't comfortable, the concessions aren't great, the line is…read morepretty wonky, and there is no assigned seating. The graphics were great. If you look at the showing list, there are many interesting space and nature themed 30-45 films. Recommend-ish

I forgot to snap pics, but this is just your standard theater, no comfy reclining chairs or…read moreassigned seating. With that being said, it still does the job and has affordable prices. I paid $9 for my ticket on a Saturday evening and $9 for popcorn and a fountain drink - fair. Right after the previews the screen paused and we had to call the attendant to start it again, but it was smooth sailing after that. I had the same experience the last time I went to a theater in Pineville, not quite sure why this keeps happening to me. Lol

This is the best little theatre and worth the drive. The biggest difference in amc and regal is you…read moreneed to show up early as they do not offer reserved seating. That is fine to us as everything else is worth it. Friendly and helpful staff. Refills on popcorn and drinks. They have all of the white cheddar, caramel, etc popcorn flavors in individual packets so you can still enjoy them if you ask. Consessions include candy, nachos, pretzels, hotdogs, etc. Bathrooms are always clean. Two big on side and one small behind inside theatre entry. Screen and sound incredible!. Removable arms to seats if needed. I saved the most important detail for last - affordable ticket prices! (Reward program in points if you buy a card for trancations. You have to ask about that on the inside. Photo Booth also available if you need to save the moment for $5.)

Love the access yo parking and the quantity of movie rooms . It could be a lot cleaner . I am a…read moremember and it's never really clean

Going to the movies is usually one of my favorite ways to spend a relaxing evening. There's…read moresomething special about walking into the theater, smelling fresh popcorn, and settling into a comfortable seat while the lights dim. I was looking forward to enjoying a nice, peaceful movie night--just escaping into a different world for a couple of hours. At first, everything felt perfect. The screen lit up, the sound filled the room, and I became immersed in the story. The audience around me was quiet and respectful, which made the experience even better. A good theater environment allows you to forget about everything else and focus completely on the film. However, not long after the movie started, loud cultural music began playing in the theater room next to ours. It sounded like there was a celebration or a special screening happening, with energetic songs and heavy bass. While I respect and appreciate cultural music and events, the volume was so loud that it carried straight through the walls and into our theater. During quiet scenes, the bass thumped loudly, and the music overlapped with the dialogue on screen. The biggest issue was that the rooms clearly were not soundproof. Instead of thick, insulated walls blocking outside noise, it felt like only a thin barrier separated the theaters. Every beat and rhythm echoed into our space, making it difficult to concentrate. Movie theaters are designed to create an immersive experience, but without proper soundproofing, that experience is easily disrupted. As the movie continued, I found myself more distracted than entertained. Important emotional moments were interrupted by sudden bursts of music from next door. Other people in the theater shifted in their seats, and a few even looked around in frustration. The peaceful atmosphere that makes movie nights enjoyable had completely disappeared. In the end, what was supposed to be a lovely, relaxing evening turned into a disappointing experience. While the event in the other room may have been meaningful for those attending, the lack of soundproofing between theaters showed poor planning and consideration. A movie theater should provide an escape from outside noise, and without proper sound insulation, that magic is lost.