Update to prior review. The place only gets better. I had a no appointment and yet knowing i had a upcoming interviews they fit me in between around other customers without sacrificing service to any of them. Thats customer service and why i return time and time again. read more

Id first like to start off saying Tressa has been such a relief since moving to Philly from Chicago back in '12. Where I come from, once you find a hairstylist that is verbally entertaining, as well as quick and good at their art, you stick with them When I left chicago, I also left my goto male flamboyant hairdresser of 20+ years.... and I am glad to say I wont be needing another hairdresser in the midst of my stay here in the philly area. Upon first arrival, Tressa definitely showed a level of proficiency and quickness that I much appreciate. And also, who doesnt love a hairdresser that is fun to gossip with for the short time youre there! (isnt part of getting your haircut the social aspect?) She runs a nice setup, its clean, has the scent of shampoo flowing through the air, and of course her dogs are just wonderful (when they are there!) The pricing is fair, but you really cant put a value on looking good. When I walk in with my mop-top, I walk out looking like a million bucks. I notice some reviews are posted with some sort of animosity towards the owner, Tressa, and not necessarily the business... I really do recommend making an appointment, especially if you arent into those budget greatclips, supercuts, bo-rics, or simply, if you want a hairdresser that is professional, and good at their art, you really need'nt look any further then here! read more

I came on yelp to see the reviews for this salon after having a horrible experience, and thought that I should defend Chelsea. I bought a groupon for Studio di Estetica for cut and full highlight. They gave me the youngest and (clearly) most inexperienced stylist for my groupn services. When telling her what I wanted for my hair (i have blonde hair and wanted highlights, not tough) she was confused. She made some suggestions until the owner came over and told her that doing what she suggested would ruin my hair. After HALF AN HOUR of them talking over my head about what highlights could and could not be done, I told them that I no longer felt comfortable with them doing my hair, and was going to have to leave. The owner basically yelled at me that I wasted their time, and told me "good luck getting your groupon back." Well, I complained to groupon and had my refund by the next day, so joke's on her. This salon is hands-down the worst customer service experience I've ever had. I think that the fact that the owner argues with those who write negative reviews on a public forum shows you the type of person that runs this salon, and what kind of salon this is. Personally, I look for a salon that appreciates their customers and wants to work with them. read more

If you like outdated hairstyles that are overpriced and shoddy, unprofessional service, multiple people working on your hair throughout the appointment and possibly a bleached shirt then please go to Studio di Estetica. If you like walking out the door charged with hidden fees after three hours then please make an appointment ASAP. Oh, and when your friends ask you why you have a broom on your head and gray highlights then you know you've been to this salon. P.S. The first [5 star] comment is written by the owner of the salon, Tressa. Don't believe it. read more

She was great! She squeezed me in with 10 minutes notice and had me out the door on time and with the exact haircut I was hoping for. my hair feels so much better already. Plus she's a dog lover and that means she's a good person as far as I'm concerned. I'll definitely go back. read more

Pleasant Professional Salon will be returning very happy with my haircut

Tressa always does an amazing job with my hair! I honestly get compliments on both the cut and color all the time, ever since I started going to Studio di Esthetica. I have long, layered reddish hair & one of my goals is for it to look natural - no easy task of you know anything about red hair! Tressa has a chemist's mind, I swear! She knows just how to mix up the color to make it looking it's the red I've had all my life! read more

As a new customer, Tressa did a great job on my hair. I came in with a lot of length and she took her time giving me a shorter, more layered look. I have asked numerous stylists over the years for a really layered cut and Tressa is the first stylist that has given me what I envisioned. Will be returning !!! read more

I love this place, best haircut I've had since I have moved to media! Even though there was only one stylist present she wasn't overwhelmed and handled all the clients with ease and professionalism. I don't remember my stylist's name but she did an awesome job on my hair cut (long layers and a face frame) and even styled my hair real quick and made it look so nice that I actually kept it like that for the rest of my day (usually I put it up in a pony tail). When I arrived she was managing highlights with one woman and a beautiful prom updo with another but managed all of us seamlessly. I thought she was charming and very welcoming- will definitely return! read more

I am a so thankful for "YELP" and the reviews. I have been trying to find a salon in/near my home for a while now and saw this salon on Goupon, but after the comments I have decided to take my business elsewhere. I agree with the person whose comment was about the salon owner and her arguing w/customers. You just don't do that, end of story. read more

I also had a bad experience here. It was just totally unprofessional. I was the only one there the whole time as far as customers go. My stylist showed up 20 min late so i just sat there in the waiting area with the owner. My stylist appeared to be wearing what looked like those ugg bedroom slippers. Not that it matters I guess but I just thought it was unprofessional, but that was the least of the unprofessionalism. My stylist was texting between every spare moment she got ofn ot having to touch my head. She even texted while she made ME comb out my own hair after the foils came off and it was super knotty, and again when she had me find my "hairpart line". I was never asked whether I wanted a glass of water or anything, yet while I sat there, the owner was making a shake for herself and they were talking about ways to get more business. My hair wasn't awful, but it didn't look like the great job that I have gotten other places. My husband said better stick to my former place b/c even he noticed and he's a guy! It's a shame because the owner seems to have a lot of drive and knoweldge about hair, but someone like that Tabitha chick needs to come in and do a salon makeover or something to give the place some good customer service skills. I'm writing this review as constructive criticism since this could potentially be a great place. It was at one time when I was there about 10 years earlier. read more