Had the best, deepest deep tissue massages ever at Bear Creek. Jim puts his heart into his work. We…read morealso appreciated the fun and relaxation of doing 2 pools and 3 hot tubs with cocktails from the bar right there during our spa day. We were very satisfied. If you value a talented, genuine massage therapist over glamour shots for insta I highly recommend a spa day here for you.

Excellent service top to bottom. Employees were incredibly welcoming and respectful. The services…read morethemselves were easily the best I've ever experienced.

Second massage at the Kennett Square location. My first appointment was with Lydia, who was…read morewonderful. I initially thought I might try a different masseuse the next time but Lydia was so good, I booked with her again. I highly recommend her!

DO. NOT. GO. HERE. WORST COSTUMER SERVICE & HOSPITALITY…read more I planned 2 massages months in advance, I get a call the morning of that one of them is canceled!! I call back twice, leave two messages NO RESPONSE FOR THREE HOURS. I call back AGAIN to cancel both massages & the woman at the front desk goes "you called twice? Um when??" with an attitude, ma'am check your messages. Worst Hand & Stone I've ever dealt with. I should've believed the reviews! I will NEVER SEND ANYONE HERE.

Nice. I got a gift certificate for my birthday. It was very relaxing. A bit expensive but free to…read moreme. So thanks kids.

I was booked for a massage with Caitlin, who upon greeting me, clearly looked as though she wanted…read moreto be anywhere but at work. She proceeded to take me to a frigid room, where she asked "what do you want." I told her I was four months postpartum and wanted a massage preferably laying on my side or back, to which she told me "I am not trained to do massages on the side or back" and stated she had the client face down the entire time. Having had massages done for over 20 years, I have never heard of a masseuse who is hired untrained to perform massages unless the client is solely on the back. Nor have I heard of a spa who books massages without specifying that the masseuse may be unable to do a massage at all if you are unable to lie on your stomach after you inform them you are postnatal from a c section. After I told her I guess I would cancel the massage because she kept shrugging stonefaced while telling me "I just can't do it," she promptly left the room and began gossiping with another masseuse down the hall. I literally had to call out after her "can you at least show me the way out?" given the lack of exit signs in Spavia's dark hallway. Caitlin rolled her eyes and sarcastically asked "you are not going to change into your clothes?" and I told her I needed the locker room. She wordlessly showed me the way before rolling her eyes again and stalking off. Please avoid booking with this woman Caitlyn and Spavia in general. Also, Caitlin came to collect me at 12:59pm (though I could hear her chatting with someone in the hallway well before then) so that my 1:00pm appointment time could start ticking away while she led me to the room, did intake, have me get ready, etc. No waiver or paperwork regarding massage goals was done at all, though it is unlikely she would have reviewed it anyway. I would also avoid this Spavia location for safety reasons.

I had the BEST HAIRCUT of my life with Kris. She listened intently to me and made suggestions for…read morea new haircut. She took her time cutting, and after the blowdry added some longer layers. I am in a wedding coming up and Kris is a HUGE reason I am going to feel excited walking down the aisle. I was very skeptical about going to a posh place, I don't need cookies and drinks but a good haircut. I will be a repeat customer, Thank YOU KRIS.

Great service here! The Joseph Anthony in Springfield has a hair salon, med spa, nail studio,…read moremassage room and more. It is so big inside. Definitely show up on time to the appointment. They are pretty punctual here. I got a 15 min pedicure which really was that quick. When I arrived, the lady at the front took my coat. I was offered cookies and coffee (which was nice). The cookie was so crispy and I liked how the coffee was in a mug. Then I sat down and had quick and friendly service. They even gave me actual flip flops since I forgot to bring mine from home. It was definitely more of a spa experience than the pedicures I normally get. I will definitely come back.

Once again Lisa saves my face! I visited her 14 weeks postpartum and the BLT facial changed my…read moreskin. Thank you Lisa !!!

Win, Win again with Lisa Muldoon! This visit I had the Fountain of Youth facial, one of my favorite…read morefacials. I left with not only glowing hydrated skin, my age spots/hyperpigmentation is also lighter. With Lisa you receive the most enjoyable facial, but also she is very educated about skin care. Already made my next appointment for dermaplaning!

Came here on a girls weekend 9 years ago and they have had a loyal client ever since. I LOVE…read moreMontchanin Spa so much!! You get the full pampering experience. I have tried all of their massages and none have fallen short. To top it off they offer wine and snacks in their quiet room. It's definitely a must try!!

This marked my first and final visit to Montchanin Inn's "Spa." If you're seeking a quick reason to…read moreavoid giving them your money, trust me - DO NOT GO HERE. They are liars and thieves, and the services are mediocre at best, robbing you of time and money. I strongly recommend trying other local spas (La Belle, Alo, Sherif Zaki, Michael Christopher, Joseph Anthony) for a more enjoyable spa experience because Montchanin Spa is the last place you should consider. For Mother's Day, my children gave me a $300 gift card for a facial and prenatal massage. Being five months pregnant at the time, I decided to wait until after giving birth to enjoy a relaxing day to myself. I had my assistant call to schedule a 60-minute facial priced at $120, with an additional $30 service (total $150). I planned to schedule the massage for another day due to time constraints. After the facial, I realized the esthetician had only given me a 45-minute session, completing it much earlier than the scheduled 60 minutes. At checkout, the receptionist informed me that my total was $265, not the expected $150. They also failed to apply my $25 deposit and have yet to refund that amount. Perplexed, I consulted with my assistant to confirm she booked the $150 facial. I called them to report the incorrect charge, and they promised that the manager (ANNE) would call me back. However, a week passed with no response, so I called again to follow up. Upon contact, they acknowledged that I did indeed book a facial for $150. However, they claimed the esthetician, ANNETTE, upgraded me to a different facial costing $265. When asked if I was informed of this during my facial, I clarified, "Absolutely not; I was never told I was getting upgraded services." They called back, essentially accusing me of lying because Annette insisted she informed me. In an attempt to rectify the situation, they offered me a 20% discount on a massage for the "inconvenience." Yet, there was no inconvenience; their employee had lied about upgrading services without consulting me. Additionally, they failed to provide a full 60-minute facial, cutting it short by 15 minutes. The remaining $150 of the gift card was intended for the massage, but now I have only $35 left. They believe offering a 20% massage discount, which would require additional payment from me, is a sufficient resolution. As someone who routinely pays for self-care services such as nails, hair, lashes, eyebrows, laser, and Botox, I emphasize that it's not about the money. This spa essentially stole $100 from my children, who bought the gift card for their mother to enjoy a facial and massage after having a new baby. The spa accepted the word of a LYING employee, Annette. I want to highlight that I tipped her $65 on this facial, a 25% tip, only for her to lie about informing me of these upgraded services. Instead of owning up to the fact that she never communicated this information to me and that she also shortened our service time by 15 minutes, the manager and owner repeatedly refused to refund the $100 they took from me. I provided them multiple opportunities to make this right before posting this review. However, it seems their business is struggling to the extent that they are willing to STEAL FROM CUSTOMERS, EMPLOY LYING EMPLOYEES, and jeopardize their reputation over $100, which was simply a miscommunication error on their esthetician's end. It is absolutely pathetic and disgusting.

I discovered Samantha when doing a search for people who do reflexology. I wasn't aware until I…read morewent in her studio that she also did Ashiatsu. So, I immediately shifted away from getting a hot stone treatment and instead opted into an Ashiatsu treatment. Samantha was so effective in getting profound stretches over my back, legs and glutes. Afterwards, I also felt like I had less inflammation as a result. I intend to make this shop a monthly indulgent habit.

Samantha is the best. I am very picky when it comes to massages and I am so happy I found her. Not…read moreonly does she give a great deep tissue, but she offers an array of services and will make suggestions about what she thinks your body needs without being pushy about it. Another great thing is the ease of booking. She has weekend hours so if you work full time, it's a really nice option. Of note, she is located in a Sola Salons complex so it was a bit tricky to find the first time around.