Beware!! If you cancel within 24 hours, they still charge you the full cost of service NOT just…read morethe $25 cancellation fee. The cancellation fee is meaningless!

I tried to call to reschedule an appointment but after no answer was sent a text with an auto…read morescheduler. I used it but was on the road and when I asked it to change my appointment to 30 minutes earlier, I assumed it would keep the same date. My appointment was for October, the text confirmed my October date but then it rescheduled me for the next day (in July). It did ask me to confirm but I was focused on the time - and never assumed it would change my October appointment to July!!! Well it did and then they charged me the full amount for my appointment when I didn't show up - $140! The owner told me I was out of luck and did nothing to help. Completely refused to acknowledge the misunderstanding. Terrible customer service! Will never be going back and will be sure to tell everyone I know not to do business with them!

I had a fabulous Dazzle Dry mani/pedi by Cecilia this weekend, and it was so relaxing and thorough…read more She did a great job with a nail that was broken and took her time so it did not hurt. Dazzle Dry is supposed to be better for your nails than gel or SNS, and I am please so far. Pricing is very fair, the spa is nice and clean. Highly recommend!

What a fantastic experience from start to finish! The salon is OMG gorgeous, sleek, fun,…read moresophisticated and wait for it.....uncluttered. Something you don't find often at salons! Mary Catherine made miracles happen on my hair and the entire staff is so hospitable. Can I mention those mani/pedi chairs!?! Y'all; to die for. Whether you're looking to be speedy or slow; this place delivers the QUALITY you pay for either way! Definitely try it out ASAP!

Kudos to Amber who has the rare gift of being good at cuts, color, styling and she does hair…read moretinsel. It's not often that you can get a stylist who is literally top notch at everything. It's a yes for this girl from this girl! Highly recommend!

Are you wondering why I gave one star? Honestly, Wheelhouse Salon deserves none, but that wasn't an…read moreoption. My experience here was extremely disappointing, aside from my initial consultation with Angelika on Oct. 20th. During the consult, I explained that my main goal was to blend my 3-month gray grow-out into something easier to maintain. I showed her photos of the soft gray-blended look I wanted, and she never once said it couldn't be achieved in one session. She filled out a laminated service card with the exact services and prices required, and I booked based on that information. On Oct. 28th, I arrived for the first color appointment. After reviewing the same photos again, Angelika brought over another stylist, and they decided to add a shadow root. When she finished, my hair looked nothing like what I asked for--I left with blue roots and barely any blonde. She apologized and said she'd fix it at my next scheduled appointment on Nov. 12, which included both the correction and a keratin treatment. Since she promised it would all be handled then, I trusted her. When checking out that day, I was charged $393.32--lower than the quote--but still tipped 20% because she said she planned to fix everything. My total came to $471.98. On Nov. 12th, I showed up expecting the correction and the keratin, as previously discussed. Instead, I was told I had to choose one service because she hadn't booked enough time. I chose the keratin since that's what she had scheduled. Afterward, while checking out, the front desk tried charging me $476 instead of the quoted $315, saying I "hadn't paid enough" at the first visit and they needed to collect an additional $40. This was never communicated. They removed one $40 error, but I still ended up paying $456.54. After realizing that I had now spent over $900 and still didn't have anything close to the color I asked for, I messaged Angelika directly through the contact card she provided. She read the message but never replied. When I called the salon to review the charges, another error was found and I was refunded $48.29--even though their written policies state they "don't offer refunds." It was clear I had been overcharged multiple times. I reached out again to clarify my Dec. 1 correction appointment. The salon later texted me saying Angelika felt she only owed me a base color and blow-dry, and that I would have to pay for the foil and toner--another $274. This would have pushed the total cost of this disaster to well over $1,200. They also claimed that my desired gray-blended look takes multiple sessions, something never mentioned in the consult or at any point before taking my money. Angelika had expressed total confidence that she could achieve the look. At this point, nothing made sense. How can stylists turn dark brown hair into pink, purple, or blue in a single appointment, yet somehow blending soft gray tones supposedly requires multiple expensive sessions? Either they lack the skill or they are price-gouging. I'm sharing this to save others from the time, money, and frustration I experienced. Always take a photo of the laminated service card--they rely on it, and you should too. My before photo, the inspiration photos I provided, and the results I left with were not remotely aligned. My 3-month gray grow-out is gone, and I paid nearly a thousand dollars for a result I never asked for.

The best salon ever! Shaun makes me feel like a princess every time I come in for my color.read more

Best Salon in Birmingham - Shaun and his staff are amazing - the salon in beautiful and I always…read morecome out with exactly what I want! I love how someone can take you from Summer to Fall and make the color of your hair have a subtle change for the Season- Yet always looking so natural!

I love coming to AIA The Salon. The staff is so friendly and knowledgable and I always look forward…read moreto it because the atmosphere is so relaxe. It feels like hanging out with friends rather than the chore sitting at a busy salon can often turn into. I've known Jeremy since I was 15 and he is a great owner/manager/stylist/friend. All of his staff are well versed in the latest styles and a delight to be around. Brantley is also great- he has been coloring and cutting my hair this year and does an amazing job. He does great blowouts and I always leave feeling like a million bucks. Schedule an appointment at The Salon and not only will you not regret it, you'll probably find yourself making excuses to come back even more than usual.

Absolutely incredible! I have been going to Michael for years now for different styles and won't…read morelet anyone else touch my hair. The guys brought my mother's hair back to life! It's healthy, thick, and actually has volume. Walker will always take good care of you and make you feel comfy and at home. Jeremy and Brian are hair masterminds so if you need a total rebuild or some beautiful color/cuts, get with them. Brian has his own place down in Tuscaloosa so he isn't always in. Anyways, I've had Michael style my hair for a wedding, and it STAYED! My hair looked cute and lasted for 14 hrs until I went to bed! They're so sweet and phenomenal at what they do! There's seriously no better place to go if you want to get cared for and made beautiful! Love them!

I have been with Shawn for more than 20 years, and she has "growing hands"; my hair has been over…read more30 inches long at one time. Shawn will love on your hair and take good care of you. I let her be creative, and I leave with a beautiful, unique style every time. I love that she is also a Psychohairapist. When you sit in the chair, you can relax and "de-stress" because she listens and shares wisdom and motivation that help you be the best version of yourself. It is truly an experience to go to Natural Elements. I highly recommend it.

Recommended by a friend. Went in with a crisis on my head and walked out satisfied. Shawn is…read moreamazing and always satisfies my before I walk out. Handmade butters and oils are a must try.

I had not been here in years, but decided I wanted to get eyebrow lamination. I've never had a bad…read moreexperience here so that's why I decided to come back. This school actually used to be a movie theater decades ago they've done a really good job turning into a beauty school. I want to say it's been around maybe at least 15 years if not more. When I walked in, I was greeted with a smiling receptionist asking my name and then getting me to fill some stuff out while I waited. I visited the bathroom and got me some water. They also offer tea I believe. If you're going to get a facial, they usually give you a robe and slippers, but since it was just brow lamination, we didn't get any of that. They did bring us to a waiting area that was dark and had peaceful and relaxing music on. While I was sitting there, a young blonde came in and said my name and I said that was me and she led me down the hallway into a room with a massage table I laid on. She did do a patch test first to make sure I wouldn't be allergic to the ingredients to get my lamination done. After the past test was over, she began her magic. She told me she will be graduating in June. I am going to try to make an appointment to get a facial before she graduates. She was very personable and professional The one thing I find weird is you cannot add a tip when you're checking out you have to either give them cash or cash app or Venmo I was able to give her cash. The receptionist called her back upfront. And they do have a teacher come check out before and after your service. I will definitely be back here sooner than later I love that there is plenty of parking here.

I'm not much of the makeup type so I'm one to pay someone else to do it when certain occasions…read morearise. I wasn't in need of a professional MUA for the event I was attending, but I was in need of someone who enjoys this craft to assist me. My appointment started a little later than scheduled, but the individual who performed my service was great. Very personable, talented and transparent about her strengths and weaknesses beforehand which I appreciated. Honestly the best $20 I've spent. She accomplished elevating my features without going overboard. Perfect for my friend's mother's 60th birthday celebration. I'll be back to get a facial after another prescheduled event that will require another makeup look. Highly recommend scheduling a service here. They offer waxing, hair services, facials, make-up, etc. Pricing varies. You can see pricing on their website under "guest services" and book an appointment as well.

Sarah made me feel welcome and at home! She answered all my questions and concerns. She was…read moreextremely attentive to my lifestyle and way of styling my hair. Parking is very accessible in front of Son of a Butcher. The entrance is clearly marked. Looking forward to my next appointment!

Got a haircut and highlights, love the results! The stylist really listened and gave great…read moresuggestions. The only issue: a bit pricey for trims, but quality speaks for itself.

Polite and knowledgeable staff. A fun time. Good prices. It was very easy to make an appointment. I…read morewas very impressed with the cleanliness of the salon and the overall atmosphere. Highly recommend.

Alice was fantastic! The salon was very unassuming and peaceful inside. I needed a trim and…read moreshampoo. She took great care of me and I got exactly what I wanted! I highly recommend visiting and checking her out. Price was reasonable as well!