Service was great! No frills but efficient, fast, good value for the work they did and convenient…read morerental arrangements. Bonus puppy love at no charge! Thanks Needham Collision.

My Honda HRV got some front end damage from debris from a blown truck tire. Needham Collision took…read morecare of the repairs quickly and my car looks new! I would highly recommend them for any auto body repairs!

I've actually used them twice this year for two separate incidents. Both times they did an amazing…read morejob, car looks beautiful. Very professional and fast, keep us updated. Super-convenient. They are a class act!

I went here because it was recommended by a friend who said they were honest and kind. I am so glad…read morethat I did. They were knowledgeable, caring and professional. I felt completely confident leaving my car in their care. I was able to call and ask for updates and every time I spoke to someone, I was impressed with how nice they are. It is a family owned business and the owner clearly takes pride in the quality of work they offer. It was a pleasure getting to know the owner and supporting his business. I hope to not need any further repairs in the future but I know without a doubt I will return here if I do. They are honest, and do not take advantage of women or anyone- great quality for a good value. 10/10 recommend

One of the best service experiences I have had at any type of business. They not only took care of…read morethe car but handled everything with my insurance company and even the rental car company. I barely had to do anything. Communication while the work was going on was just right -- not too much and not too little, and always friendly. And when I got the care back, it was thoroughly cleaned inside and out -- looked way better than when I dropped it off. Very impressed!

fantastic shop! professional, explanation of everything without my even asking, handled insurance…read moreand rental car dealings so easily. and best of all, they worked so quickly and did such great job that my car looked better than when I first bought it! And it's true - they washed it inside and out! Five stars*****

Amazing service, quality and speed. Had my new bmw bumper…read morebeat up in a hit and run. I work near by so I decided to go here to get it fixed. I asked Sam how much it would cost and how long it would take. He was very conservative in telling me how long it would take, and said he would do all the paperwork to get compensated from the insurance company. Update- next day, yes 1 day! The car is completely repaired and to my surprise fully detailed. The car looks looks brand new.- this was icing on the cake. Ask for Sam he is amazing at his job!

These guys are top notch. They are what a local business should be: friendly, honest, and looking…read moreout for the customer to build long term business, not a quick and easy buck. I came in after getting ridiculous bids from other places and they looked carefully at my issue and determined it wasn't as serious as the other body shops had said. They were able to buff out my paint issue on the spot. I've told countless others about this place, I'll be back for sure.

I took in my Toyota Camry sedan in for a fender dent (dimple) removal. I was quoted a fair price…read more Less than three other places by over $100. The work was done the same day I took it in and the price quoted was the exact cost charged. The work done was wonderful. You'd never know there was a dent in my fender. These men are the real McCoy! Caring, excellent service, and they don't need to advertise. Their work advertises for itself.

John did an amazing job getting my car back on the road! He's kind and patient, explaining each and…read moreevery step of the process. I am grateful for his expertise!

Mellen Street is a perfect example of why Consumer Reports strongly advocates working with…read moreindependent body shops over those at dealerships--and this one clearly is one of the best. Rob's rates aren't just competitive, they are transparent. Where the dealership for my car could not assure me that the estimate would be the final price, Rob, the owner, promised they would--and kept that promise. The work he does is meticulous, he is responsive and easy to work with, and is completely trustworthy. I would recommend him without reservations.

Have a 15 year old clear coat bra that was cracked on a classic Lexus SC430. Rob (the owner) took…read moreit in and applied all the tricks of the trade on it and could not get it off. He informed me early the next day and didn't charge for his efforts. He is great to work with and a honest business person! I would definitely go back again with any body work.

This place is amazing. I was referred to them by a friend who had work done on their car here. My…read morecar was side swiped while I was at work. I brought it to John's Auto Body and they made me feel like family. From the receptionist who took my call all the way up to the owner who was ACTUALLY there and working. He took good care of my vehicle and even threw in a detail of my vehicle once it was done. 5 stars ALL the way around!

Absolutely great, they repair absolutely perfectly and we got o. And out very easy. I recommend.read more

I brought my VW Alltrack to VW Garage after a jeep sideswiped my left passenger door. Lucio was…read morevery quick to respond, and when I got my car back I could never have been able to tell there was damage. The repair was flawless for the price! That being said, I quickly noticed they got globs of what appear to be white paint on the door handles and seats, which was quite annoying to get out. They also missed the clearcoat on the left passenger handle when they were touching it up, as it has a distinctly rougher texture than the rest of the handles. Overall, I'm satisfied with the work I received and the price I paid, I only wish the attention to detail was a little better going forward.

Firstly, Lucio is the nicest person in the car service business I have ever met. Secondly, his…read morework, quality is second to none, from what I can tell. Thirdly, I swear he replaced my 2013 Honda Accord with a brand new one. So, yes, I recommend this shop for sure. I would invite my whole family if they lived in this state.

Very good result, reasonably priced. I'd go back, but I hope I don't have to. How much to reach 85…read morecharacter?

They did an awesome job on a bumper repair on my Tesla, looks good as new. And the price was very…read morereasonable and matched the estimate

An extremely Negligent Driver of this towing company caused extensive damage to a homeowner's…read moreproperty in mid May of 2026 and the Towing Company Owner is as negligent as the tow driver himself. Mr. Ted Negoshian, Owner of this established and supposed family run enterprise has failed to notify his risk insurance company nor has he even acknowledged the incident, as multiple damages occurred nor has he called to apologize to the homeowner for his negligent driver who actually left the scene of the incident while extensive damage was done as well. He certainly has not come forward to call or offer the local Police Department the proper risk insurance information nor has he assumed any liability to the property owner for over a week now ! This situation must be remediated as it has caused much aggravation and is simply abhorrent and shameful ! The drivers license should be revoked as well as the TWO different employees who answer the phone for this towing company are not only RUDE and defensive but do not offer any assistance or information either to locate the owner of this towing company to assist the elder disabled homeowner. I believe a call to the Attorney General's Office will be in order along with the Better Business Bureau as this is a business that needs to be held accountable for their actions of property damage, as well as the driver himself who left the scene of the incident without so much as ringing the door bell of the homeowner to notify them of his misdeeds of where the property damage occurred. Do Yourselves All A Favor and Do Business Elsewhere ! This is NOT a credible business !! They are careless, negligent and beyond rude ! Thank You

So I have never used this service but I'm going to post on here why I'm giving this company a 1…read morestar and if there was a 0 I would give them a 0. I just want to make people aware of this company incase they think of using them. My husband and I were driving on the highway with our baby and one of there trucks was zig zagging all over the highway, riding everyone's a** and just driving erratically!! I called the company to report the driver/truck whose DOT# is 516955 plate 122 and they just transferred me to a dead line that no one answered. Poor service and hopefully this gets addressed.