Had a wonderful experience and Hynes Auto. I had rear bumper damage and brought it in for an estimate and eventually picked Hynes. Hynes wasn't necessarily the cheapest option, but the evaluation was fair and I had no doubt they would do the job the right way. Laura was amazing every step of the way. Was very transparent with the process, helpful, and made me know I was picking the correct place. It was also finished in a speedy timeframe, much faster than other places and the job was done very well. read more

Run, don't walk, to Hynes Auto in Chestnut Hill! After beingsideswiped, Laura went above and beyond, to work with difficult insurers, find approvedparts, come in on budget, and complete early, my car repairs. Laura did her very best to make this difficult experience bearable, keeping me informed and using judgment and professionalism.Highly recommend! read more

I visited the Michael Hynes Auto repair for my annual vehicle inspection and had a generally positive experience. The facility was clean and well-organized, and the staff was friendly and efficient. The inspection process was quick. There was no wait when I arrived and so I was in & out within 20mins. The inspector explained the findings clearly and I appreciated their advise in advance to point out an issue with my windshield which would potentially fail the test and offer me options on how to proceed. Will definitely recommend their State Inspection service. read more

I took my ancient 25 year old Sebring convertible to this place. It sounded like it was going to die at any moment. They fixed in 3 hours flat and now it runs like new. Skilled, professional, expedient, & fair pricing. read more

I was sideswiped by a bus with damage to my car, and my insurance company rightly pointed me to Hynes auto as a preferred auto shop. Hynes took care of everything in terms of assessment with the insurance company and turned my car around four days before schedule. Everything went very smoothly. I even asked them to help me fix something else mechanical on the other side of the car that I've been sitting on for a longer time that was not part of the accident. Their pricing was more than reasonable for this separate repair as well. Most of all I often dread going to auto shops, because of my worry about how they will treat me as a woman but here they were respectful, listen to me, and were responsive. And they are so proficient technically. Very much recommend the shop! read more

Fair pricing Professional service Community centered business Good mechanic I found my new mechanic read more

Great service and attention to detail. Car looks like new - easy to speak with customer service to keep tabs on progress of repair

Came here on a Wednesday afternoon for my state inspection. I was out in 15 minutes. Quick, easy, painless service. I plan to return for any and all of my service needs. read more

I didn't end up doing the work due to an insurance issue with the other driver. But staff was diligent, courteous, and extremely helpful. I would definitely go back there and strongly recommend. read more

I was going to travel to different state and went to MJH without an appointment. They were able to do the service I asked for the same day, which was really great. I went there for oil change, tire rotation and balancing. One of the tires deflates faster than the others. Few days later I realized that the tire at the same position has the same deflating problem, which tells me that they probably didn't rotate the tires. Unfortunately I didn't mark the tires before the rotation, so I don't have better proof. Few days later when I was driving in the city the car started shaking a lot for a minute, which scared me a lot and now I don't think it was properly balanced. They didn't give me any paperwork showing in details how they rotated and balanced the tires. I'll just go to another mechanic to check my tires, but this time I'll require more more details how they rotate and balance the tires. read more

Just hear about Mike and the gang taking care of Brookline elderly victim of assault - thank you all! way to Pay it Forward - keep up the great work! read more

I've now been to Hynes for actual car repairs, and my opinion stands. I had my repairs paid for by Geico and the process was pretty seamless. The staff is really friendly, too. I can't really speak as to their pricing since I didn't shop around. It was an expensive repair but I needed a lot of new body parts. read more

My car had damage from a hit and run, Hynes Auto made the repair process so easy, quick and efficient! I highly recommend them.

I got into an accident with my tesla and was concerned about who could do the body work on my new tesla. It's much more complicated with cameras and speakers embedded in the body. Well, Hynes auto in chestnut hill are experts on the Tesla and electric vehicles. Mike and his team handled all aspects including renting a car right from their front door. Great service too! read more

Thanks to Peter for his honest feedback on my 20+ yr old Honda Civic . Haven't had much work done yet but I know I will in the future . And given how close they are makes it extra convenient Edit: my car was dying due to a gasket failure. Flat out done. He took one look at it and advised me to either get the engine replaced or look into used cars. And this was my second time taking it in the shop at no additional cost. Really appreciate the honest and work ethic here. Can't beat it. 5/5 read more

I am very impressed with this shop. I went there today to get an estimate on a rather mysterious dent on my car. Chris at this shop was nearly a good 10 feet away from the car and looking at it for the first time ever and the first thing he said was "looks like the job you did in that spot was poorly done; you need to go back to that body shop to get this redone." Sure enough, a quick look into my records and that *was* a work done on my car nearly 3 years ago, but clearly badly done. I took it to that shop where they did the work and they are redoing that work for me, for free. I am just blown away. About Chris at Michael J Hynes: what absolute honesty, and clear mastery of his work. Thank you, Chris. I will be seeing you if I ever have another problem with my car. And I will be recommending you to my friends as well! read more

My family and I have been bringing our Subaru's here for years, from regular inspections to body work and beyond. What makes this shop really stand out is their honesty; I've always felt like they were upfront with me and they take the time to explain what needs to be done to your car. Prices are reasonable ($35 for an inspection) and I do not feel like I'm being taken advantage of (which I can't say the same when I've been to other places...). Shout out to Hector who has always been a great contact there. I will continue coming here. FYI though, this is a great place and they do get busy and backed up. Make an appointment as early as possible!!! Inspections are on a walk-in basis. read more

2018 Tahoe I'm glad to say my experience was awesome!!! A no nonsense shop, excellent workmanship and the job was done quickly. The service was great when I walked in and I was updated with progress on the repairs via txt. James B read more

The two things you want from a mechanic: Honest communication and fair prices. You get both here. It's easy to schedule an appointment online and the staff is always helpful. I won't take my car anywhere else. read more

Great service. I called to get repairs done for my car that was rear-ended. They were able to get me in within 2 days. The cost ended up being higher than the original quote from the insurance company but Kevin worked directly with the insurance company to get it covered. They also work with Enterprise so I was able to pick up and drop off my rental car at their shop. They were responsive when I called for updates. I would definitely use them again. read more

Good place to go. No BS. I took my '02 Land Rover in for basic maintenance. They did not try to oversell anything, which they easily could have done since my vehicle is older. The service was fast and friendly. Scheduling was easy. I'd definitely go back. read more

Honest and quality service and repair. I had a terrible experience recently. Took my car here and was given correct diagnosis. Other place took a quick look and missed a leaking radiator. Here they took the time to figure out what was going on and I always trust their knowledge and pricing. read more

Kevin is great. He and his team helped to fix my car and made it like new. Throughout the process, he provided good customer service and was very patient to explain to me and my wife the work that needed to be done and the time required. He was able to deliver my car ahead of schedule and he and his team's workmanship is of high quality. Thank you, Kevin. read more

Never have I dealt with a better Auto Repair Company, than Hynes. Both Mike and Ken are two of the nicest professionals around, who will not screw around with their customers, and arel always willing to explain the situation in simple terms for people like me, who are not experts on cars. I will only use Hynes for my car issues. Sam read more

When you ask someone for a reference to an business that will not just do repairs and quality body work, but an honest enterprise that actually cares about its customers, then you're asking about a place like Hynes auto. My family and I have brought our cars here for years with various mechanical and auto body issues and we've always been treated extremely well by Ken and his colleagues. They will go the extra mile to spell out what needs to be done...and often, what can be skipped. It's a little out of the way to find, but more than worth it to go to Hynes. read more

My driver's side door was side swiped and the window would not go up all the way, not a good situation if parking on the streets of Boston.At the end of the day, Hynes auto body was recommended to me and of course I was stuck in traffic and arrived as they were closing. Much to my surprise (most places would have said come back tomorrow) but one of the managers Chris offered to take a look. 45 minutes later and with the help of another employee, they were able to get the window working. Its not often these days that you not only encounter customer service with a smile but that goes above and beyond. Havng hit and run damage sucks but Hynes Auto Body is one of the best experiences I've had since moving to Boston. read more

I was looking for an auto shop to do a quick repair for me along with an inspection. I had a great experience with the Hynes shop in Allston back when I lived in that area so I called the Roslindale shop, since it's right up the street from me. (Was thrilled to see that they have a shop in Roslindale now.) The person there was quite helpful and directed me to this shop since they don't do inspections at the Roslindale shop and he didn't want me to have to go two places in one day. I called, they told me to come right in and they'd take care of me. I brought in the part I bought, they charged me $20 to install it, gave me my inspection sticker and I was in and out in less than a half hour. Toyota wanted to charge me $300 for the same job. I will definitely continue to use all the Hynes shops in the future. read more

Hynes has built its reputation upon integrity. We have been taking both an SUV and a BMW to them now for about 8 years. We have been so impressed with their honesty. Several times they could have cleaned our clocks, and ended up not even charging us! Can you believe that! Once I had taken my Bimmer to the dealership and they wanted to install and entire new computer system (just as the warranty expired). It was over $3K. Then my husband suggested trying Hynes. Its remarkable...that they interfaced with another BMW dealership and the repair was a fraction of the cost without replacing the computer system. They are very thorough with safety at the forefront of their recommendations. Their fees have always been very fair. We have complete trust in them. Hector interfaces with the Customers and he is just great. We look forward to him. They're excellent about professionally explaining what is needed and what can wait. We drive way out of our way to go to Hynes. Its worth the peace of mind. We highly recommend them. read more

Fantastic service! I had my Subaru WRX done in the exact time stated, the customer service was excellent and they made sure I got exactly what I wanted (I can be very picky at times). Overall the experience was that of a high end professional service, I recommend this place to anyone! read more

My insurance company sent me here to get an estimate. My agent told me not to sign the authorization to repair, just get an estimate. When I told the guy that's what I wanted he tried to bully me -- raising his voice and telling me he wouldn't give me an accurate estimate unless he could take the car apart. When I said that's fine, he then threatened that if he took the car apart he wasn't going to put it back together unless I signed the authorization to repair. When I asked again to just have an estimate as directed by my agent he said ok, he'd send the estimate Ina 'couple hours.' I waited the whole day. Nothing. This place is totally shady and untrustworthy. On top of that they are just plain rude and mean. The worst experience ever. read more

Good quality repair, but a bit slow. Solid with high end German cars which is rare

I always get prompt, efficient and courteous service and excellent work done to two automobiles for reasonable prices. The staff there is great! Arthur Wilner read more

I have been going here for 10 years. Great place to have your auto worked on. Honest and good work

I wouldn't have thought I would feel so upbeat about autobody work that I would be compelled to review on Yelp, but I have always had such an excellent experience at M J Hynes. They are courteous and helpful. The work looks great, and is completed in a timely manner. They maintain good communication throughout. I happily recommend them! read more

My car was hit by a city plow while i was babysitting. Great!!!! Several people recommended them. I have never in my life had autobody work done. This place blows my mind. Not only does my car look better that when I bought it (used). They cleaned the inside of the car. I have a dog and you would never know it now. So polite and friendly. Yes one of them was cute. The whole process was perfection!!!!! read more

My minor rear bumper replacement due to rear-ended accident was quick, 2-day work on my 2018 Subaru; my Travelers insurance claim rep was great in arranging the Enterprise rental as well as duplicated Enterprise rental arrangement by Kevin Hynes, whom I dealt with; this was my second time using this Auto Repair shop; my fixed car was brought out to me completely cleaned and DETAILED inside and out, with my rubber mats so cleaned, all interior door jams, crevices were thoroughly cleaned, interior smelling so clean (and this was a new car since May 2018!), the tires were brush-coated with polish, and looked even better than I remembered driving off the Dealer's lot 5 months ago! The only tiny, tricky situation is the lack of parking on that Sheafe street, so make sure to try to park on the far side of Century Bank's parking lot, and tell the Auto Repair front desk staff so they know where you parked your car for them to bring into the shop's tiny, allotted property. read more

Came to Hynes Auto repair after a bad experience with another local repair shop. Really friendly technicians, happy to answer questions, and I couldn't beat the convenient location. The only thing that freaked me out was when I brought a brand new car to get a state inspection. I pulled it up and someone approached me. He asked what I needed, I told him, so he got in my car. I thought he was going to just pull it into the garage I parked in front of. Instead he drove it away, down the alley to Brainerd st. I watched him turn and though "damn, did I just get hoodwinked?" It turns out that they have more garage space in another alley way behind their main garage, which is where they do their state inspections. Good to know! read more

I dropped off my car this morning before work because my heater was not working and I also needed new brakes. Hector called me a couple hours later with the diagnostics and cost breakdown. I was able to pick up the car before the end of the work day. The service, cost and time exceeded my expectations and I will absolutely be back again! Thanks Michael J Hynes Auto Repair!! read more

Michael J Hynes Auto Repair was recommended to me by a colleague. She raves about them and when I was rear ended recently I needed a reliable and convenient body shop. That is what I found at Hynes. You never want to have to take your car in for body damage but if you do please try these folks out. My car was fixed in less than three days and they handled the additional damage found with the insurance company directly to save me the trouble. Also, they will set-up a rental car for you too. On top of the good work, great customer service they detailed my car which was unexpected. I hope I don't need to return to Hynes in the future but it is nice knowing they are there if I do. read more

I was involved in a hit and run; someone backed into my brand new car and drove away. I went to Hynes (instead of the auto body shops my dealer uses) based on the glowing reviews. I was not disappointed. They used a new, genuine Subaru part, and matched the paint perfectly. It looks brand new. And the job was done fast! No complaints! read more