I had consulted Yelps AI about having some service work done on my garage door last week. Last…read moreFriday 8/8 cascade called to arrange an appointment for noon -2 today 8-13. Me being a responsible individual emailed this morning to make sure my apportionment for noon today 8/13 was still on, I had not heard any correspondence so I figured Id cross their T's and dot their I's, just in case. I did receive a prompt return email saying actually the appointment was between 2-4, not 12-2 as originally offer over the phone. Nonetheless, I'll take that, I'm here, tho since the initial offered appt was now being moved back 2 hours I emailed back stating if u can come earlier please do. Well @ 415 I decided to call, to be told that technician she thought had already been there?! So she called him, he said he called me and I canceled the service, now she was realizing she had put down 2 almost identical phone numbers down,(mind you I've had 3 separate phone calls 2 of which they called me) where we made correspondence with my #. Their best offer was rather only offer was they might be able to maybe make it out next week? Not first thing tomorrow, not right now, possibly, maybe next week, it's Wednesday of this week, not Friday! Thank you very little, but no thank you, pretty lame.

Of course our garage door broke Saturday morning of Memorial Day weekend! Decided it was worth…read morecalling an expert and due to the reviews about cascade I called. They are closed on the weekend but leave an emergency number/ no this wasn't an emergency but we live south of sunriver and didn't want to wait if they didn't cover the area. I texted the number and someone responded within 5 minutes!!! He wanted pics a description and said he would be there Thursday! They came 3 hours early which was amazing as we were trying to get out of town and had asked the gal that scheduled us if anything was available earlier we would love that. Super professional two guys, had it done within 45 minutes and really friendly! Highly recommend this business for their responsiveness, professionalism and after hours handling of our issue!!!! Thank you so much!

Sorry for the bad review but I called you guys a couple weeks ago to come look at my garage door…read moreopener to fix or replace it and never got a call back. Your contact sticker is on my wall in my garage.... I bought a new garage door opener myself off Amazon and installed it in the meantime. Too bad....

UPDATE - Brokentop Garage Doors in Bend came out to my house. Mike (the service technician)…read morereplaced the rubber strip with one of higher quality and better design than the one that originally came with the door. The cost? $150 for everything - the visit, the parts, the labor. Compare that to the $500+ that Central Oregon Garage Door wanted to charge me!

Total rip off! My garage door broke. Called this company because their sticker was on the back of…read moremy garage door from when it was first installed. They charged me $289 to send two guys out to look at my garage, they were at my house for max 10 minutes, left because they didn't have parts and then quoted me another $500+ to do the repair job, for a total of over $800 on a job that other garage door companies quoted for more than half less. They took my $289 inspection fee and I went somewhere else to get the job done for $500 less, including a better garage door spring manufacturer. I'm president of my HOA and, needless to say, I plan to make sure none of my neighbors call the number on the back door of their garage door when their cycle time is up.

Tension spring snapped & the PBP team showed up on time and completed the job within an hour…read more Excellent work & highly recommend them !

John responded quickly, gave me options, and provided timely and friendly service. Good…read morecommunication. Thank you!

John ticked off all that's necessary for a 5-star review: -…read moreTimeliness - Professionalism - Reasonable prices - Efficient (change of spring took very little time and he made a couple unrelated adjustments to my opener mechanism) Plus he's a very personable guy. Highly recommended.

We had our garage door spring break and I called around and it was very difficult to get anyone…read moreout. However Curtis came out the very next day and gave me a very reasonable quote. He was extremely communicable and did excellent work. I also added a new garage door opener and he help me get it up and running very quickly. They did good work and it was a good value. I would highly recommend them.

We had a Garage Door Spring snap - very loud and the door was stuck in the down position…read more We called C&S Garage Doors on a Sunday afternoon. Curtis was at our home Monday. Tuesday morning he had the parts and repaired the door before noon. Hard to believe that any business can and does react to customers that fast. Absolutely amazing! And the price was very reasonable.

I am thrilled from start to finish with Garage Harmony. We purchased a new home in April and our…read moregarage door stopped working. I submitted a home owners warranty repair order and Garage Harmony was assigned. From the moment that Tara called me to confirm the appointment to Kyler coming out today AND fixing the unit, I could not be happier. I am so impressed by Kyler's attention to detail and making sure every issue was solved. Thank you so much!

Contacted them to diagnose and repair our garage door that would not open. They were able to…read moreschedule the inspection same week as my call. The arrived on time, diagnosed a broken spring. The quote was very respectable, and the work was done quickly and professionally.

I found Blankenship to be highly responsive when our garage door would not open. They called back…read morewithin a few hrs of our initial contact ans s reduced a next day appt. They called when a prior appt. took longer than expected to see if our schedule still worked. The repair required a new part that they .might need to order, so a temporary repair was done. The next morning they called to report they had the new part in stock and came out the same day to finalize the repair. They also inspected the other garage door and tightened a few wires to prevent future problems. They were more responsive than most repair companies we have worked with locally.

Dan Blankenship replaced the bottom panel on a 4-panel door. The next day I noticed it was making…read morea thud noise when the door hit the bottom seal. The noise was coming from the right side of the door. I figured it was a roller needing silicone. That wasn't it. I called Dan's office and talked with Ali and she scheduled Nick to come out and take a look at it. He arrived and determined that only one screw had been used to hold up the entire bottom seal bracket. He removed 1/2 the seal and reattached the bracket and reaffixed it with several screws. It now works perfectly. These guys are geniuses when it come to diagnosing problems. If you have a door or door motor issue call Dan Blankenship to get the most amiable and professional workmanship imaginable.

Very nice, very easy to communicate with, got the job done fast, trustworthy - I would definitely…read morereccomend to anyone!

Brad quickly analyzed what adjustment was needed and then made that adjustment…read more I would highly recommend Brokentop garage doors.