Derrick came out and did our inspection, and gave us so much peace of mind. He really took his time…read moreto explain things, answer questions, and make sure we felt completely comfortable before he left. And even his communication after the inspection regarding next steps/the state of things has been absolutely stellar. Any apartment we live in from here forward, we'll make sure to use MMPC for any pest concerns, because of how great our experience with Derrick has been.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

Used ALM in the past. Great service. Always friendly, never ending to rid the pests that you may…read morehave.

We had a ton of digger wasp, bees or whatever the heck they are holes all over our front garden…read morebed...so bad our landscaper's are leery to fluff up the beds each week- (and rightfully so!) I found ALM here on Yelp, great feedback, so I reached out to the owner- and in 5 minutes I had an appointment for the next day! James was our technician and he was fabulous! Very knowledgeable and pleasant disposition. He investigated and got right to work search searching for every nest opening, and they were a lot! Told me to monitor it for a couple days and if there's any more activity or new nest openings to just to give them a call and they'll treat it until they're gone! How can you go wrong?!

After seeing evidence of a rat, and meeting the large guy in my basement, I tried to resolve the…read moreissue myself. I found a crack in a roof drain pipe near the main sewer outlet to the street. Sealed the likely entrance, built trap boxes ( YouTube... ) and used various baits. Rats are extremely smart and fast. He'd get the food but not caught. After a a few weeks I gave in and searched for an exterinator. The reviews about Joe prompted me to get in touch. The reviews describe him perfectly ! He came the next day. We spent almost 2 hours going around the house inspecting for evidence of entry points, nests, activity as well as getting to know each other. He is truly a nice guy who knows his craft ! Joe seemed impressed by my approach. Thought, based on what he saw, that there might only be the one and didn't see any obvious additional enrty points. He suggested a few new baits and traps and we decided to stay in touch before moving to poison. He refused payment for his time and advice. He promptly replied to my status texts over the next few days. Nobody caught, no success... until I got him ! Sent Joe pictures. Recieved a congratulations reply ! Now going to keep monitoring for a few weeks, traps set. Maybe my problem is solved. Fingers crossed my visitor didn't have friends and family. I'll keep Joe posted knowing that if nesessary I can confidently reach out for his help. Thank you so much Joseph ! PS - Don't know why Yelp thinks I'm in San Francisco. I'm in Brooklyn !

Great service. Fully recommend. Breath of fresh air compared to other companies. Thank youread more

On 4/4/25, I had a very disappointing experience with Terminix that I still cannot believe…read morehappened. At the time, I was home sick and dealing with mice in my basement. I agreed to a rodent exclusion service that cost $1,543. Based on the price and the way the service was presented, I believed this would be a thorough and extensive job performed by specialists. Instead, an elderly technician arrived with what looked like a Home Depot bucket, a tube of silicone, and a small amount of steel wool. He spent about one hour at my home and covered approximately seven small areas. I was shocked by the lack of work performed compared to the price charged. The service was also marketed as a year-long service agreement where they would return if needed to inspect the sealed areas. I tried to move past my disappointment, but when the year expired on 4/4/26, Terminix automatically charged me another $274 for a renewal. While I may have been verbally informed about auto-renewal at signup, I never received a reminder email, text, phone call, or courtesy notice before being charged again. The most frustrating part has been trying to resolve this. We have called four separate times attempting to cancel the service and request a refund for a renewal on a service we never used. So far, we have gotten nowhere. I'll admit that during the last call I became frustrated and raised my voice at a representative who personally was not responsible for the situation, and I regret that. However, after being a loyal Terminix customer for over 20 years for annual service, it is extremely upsetting to feel ignored and taken advantage of by a company we trusted. Charging over $1,500 for what amounted to about an hour of minimal work, then continuing to bill for a service we neither used nor wanted renewed, feels completely unreasonable. At this point, we are simply asking Terminix to do the right thing.

My experience with Terminix was defined by misleading billing practices and a complete lack of…read moretransparency. After my initial contract ended, Terminix continued charging me without any notice that the service had rolled over. When I called to question the charges, they admitted I could have canceled without penalty, but only if I had called. In other words, they kept billing quietly and put the burden entirely on the customer to stop it. Instead of resolving the issue cleanly, they pushed me into a new termite-only plan, even though they confirmed my property had no termites. I canceled the original service on March 7, 2026 (charged $115.62) and was clearly told I would receive a refund of $88.62 within two weeks. That refund never came. When I followed up, I was told corporate reversed it because my billing cycle started two days earlier, something that was never disclosed when I made the change. Promising a refund and then clawing it back based on a technicality is not just poor service, it is deceptive. At that point, I tried to cancel altogether. Then came the final insult: a $275 cancellation fee for a brand-new service I had just been steered into by their own representatives. So to recap: continued billing without notice, a promised refund that was quietly denied, and a costly exit fee after being pushed into a new contract. This is not just bad customer service; it feels like a deliberate strategy to lock customers in and extract as much as possible. I strongly advise anyone considering Terminix to look elsewhere. There are more honest and transparent companies that do not rely on fine print and reversals to make money.

Brian from MosQuito Joe Suffolk Southshore was outstanding and professional! Very informative and…read morethorough!

I would not recommend Mosquito Joe. The treatments have been ineffective, and when I called to ask…read moreabout it, the woman I spoke with was rude and dismissive. Rather than helping resolve the issue, she told me "good luck finding someone" and hung up on me. That is unacceptable customer service. If a company's service isn't working, the least they can do is have a respectful conversation with the customer. Based on this experience, I'll be taking my business elsewhere.

Update: as promised, by the next day yellowjack activity is ZERO besides the few that had to be…read moreswept up. My family and dog thank you!

Great service, very friendly. They came the same day of requested service and it was affordable!read more

Excellent service! He helped solve a rodent problem in my backyard quickly and professionally. He…read morewas knowledgeable and took the time to explain everything. Since his work, I've noticed a big improvement. I highly recommend him to anyone dealing with pest issues!"

He is an amazing exterminator!…read more We had a pest issue in my apartment and Michael came to the rescue. I have a very tight schedule due to my hybrid job and Michael made sure to confirm his visit the day before and keep me updated throughout the day on timing. He was able to identify the opening and and offer long term solutions. He sealed the opening, replaced old traps, check the radiators and vents and closets for any small holes. Before he left, he even handed me some more glue traps. He was extremely professional and I feel happy with the service provided. He also left his contact information with me in the event that we needed him again. I most definitely would hire him again!

Did you ever notice how few family own businesses there are ; it's so unfortunate …read more However , when you find a family own business, usually you can tell because their professionalism their courtesy and their willingness to accommodate as well as their expertise is usually held to a higher standard . And that's All County Pest Control. I give them five stars! They solved my problems, plus more! A big shout out to All County Pest Control!! Their phone number is 516-342-9808 Do not hesitate !

I called All County recently about their contract terms after receiving a referral. The person who…read moreanswered (named Lisa) could not explain how the contracts worked and gave me incorrect/conflicting information. Her tone felt degrading and dismissive, and I came away feeling I could not rely on this company. I asked follow-up questions and did not get clear answers. Because of that experience I decided not to proceed. I hope the company provides better training so other customers don't have the same experience.