5-Star Review for Pest Knockout Company (Uniondale, NY) I want to give a huge shout-out to Miguel from Pest Knockout Company for providing exceptional service. From start to finish, he was incredibly informative, professional, and genuinely pleasant to work with. His attention to detail was unmatched -- he took the time to thoroughly inspect everything, explain each step of the process, and answer every question my sister and I had with patience and clarity. What really stood out was how much he went above and beyond. Not only did he address the pest concerns, but he also pointed out a plumbing issue under my bathroom sink that I wasn't aware of. That level of care and thoroughness is rare, and it meant a lot. Miguel's personality, professionalism, and dedication made this experience outstanding, and I truly appreciate the quality of service he provided. Because of him, I feel confident recommending Pest Knockout Company to anyone in need of pest services -- and when I need follow-up or future work done, I will be specifically asking for Miguel. Highly, highly recommended! read more

As my husband and I are getting ready to have the house sided, I wanted to share our review one last time..... Do not trust them. Their technicians, are clueless and lie through their teeth and the managers swear by what they say. They destroyed our siding. Unfortunately we agreed to mediation where all our evidence wasn't allowed and the mediator found in favor of knockouts lies ...ie stains on siding are rust, when they were paint from the deck we removed, and the other stains were caused by the wasp spray; when we had video proving it was not They claim to be the best value for all the years experience they are in business DO NOT USE KNOCKOUT !!!!! read more

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Experts they know everything , 25 years always spot on. The MOST HONEST we call in panic, they could take advantage, NEVER they spend time on the phone NO CHARGE to give advice to save us money. Clear contract options, with NO PROBLEM switching into or out of a contract mid stream. DONT BE FOOLED , they are a big company that acts like a small personal operation. I always get someone polite and attentive speak to. I'm a customer for over 25 years and in really like these guys. THESE ARE THE PEOPLE YOU WANT TO DEAL WITH., read more

Spoke to mike last week and scheduled an appt for today, 11/11/2024. Mike's not in, the guy who picked up my call does not see me on the schedule. Im pissed, live with yellow jax until Friiday now. Noone sounded apologetic or mentioned first time ev$50 discount. read more

Knockout Pest Control - Pest Control Near Me - Uniondale, New York

Needed help immediately for a raccoon going rogue under my house growling and crawling through my walls driving my dog crazy and keeping us up at night A representative came out right away the same day inspected where he may have entered and set up traps In one night we had him ... read more

Called Knockout Pest Control after Progressive Pest Control Bob, who was recommended by the realtor representing the buyer working for the buyer to inspect my home gave a report of "active termite activity" - the deal on my home fell thru. Sean from Knockout inspected my house. Saw no "activity" I then showed him where the other guy, Bob, wrote in his report where he saw the activity. Sean went back rechecked and again saw nothing. I would highly recommend Knockout Pest Control. They are very professional, honest not pressuring to sell the service. My report was ready in my email in 1hr. Thank you Knockout for keeping it ethical and honest. read more

I just need to say that I am very impressed with Knockout Pest Control. Chris, the technician that came to my house was great. He checked everything throughout my house and did a phenomenal job. Thank you so much Chris. Your the best! read more

Fantastic! They responded right away. Came out and helped get our ant problem under control. I felt the cost was super competitive and I ended up getting the yearly protection. I can not recommend more highly. read more

If I could give 0 stars I would. Called in the company for rodents in our house. Technicians came, inspected what we had already done. Made several comments that there isn't much else they can do. They used our traps that we purchased. Didn't use their own, except for bait boxes that they changed and astronomical amount a month to rent. You can easily purchase these items for a fraction of their monthly rental charge. Anytime we needed them to come, their availability was pitiful. Called 3 weeks in advance for a specific date were told they couldn't accommodate. Had to request traps to be dropped off, as they refused to put the trap where it needed to be. A manager was sent to our house, inspected the situation was upset with how the company was handling this manner. We were accused of being suspicious because we asked for additional traps, that their employees never put down. Overall experience with this company is terrible. This is also the only company I know that requires to be called for preventative treatment. Instead of coming on a monthly schedule, like ever other pest control company, the customer has to set a reminder to call them to do their job. Asked for a refund, as they did nothing but basically steal $600 from us. We were told no, despite then being unable to preform their end of the contract. Do not use this company. read more

Do not recommend. We paid $500 for an annual membership with Knockout Pest Control because we had sugar ants in our bathroom when we moved into our home. After FIVE visits in which the same thing was done each time- spraying and putting down gel- our ant issue only got WORSE. We specifically told the exterminators they sent to stop putting down gel and only spray. Not only did they still put down gel but even put globs of gel down on the window right next To our bed. Lovely to wake up to ants swarming inches from you. Our problem then escalated into having a mouse in our kitchen. The exterminator put down snap traps and bait traps. Still no results! We switched to another exterminator/company and have had WAY more success after just one visit. The new exterminator opened those bait traps Knockout Pest Control put down- he hadn't even put bait in them! They were empty. He also advised us to get a dehumidifier for our basement, which immediately got rid of spider issues. Used granular outside to get rid of the ants, something Knockout never did. I'm so angry we wasted so much time and money on this company that only made our issues worse, but I'm glad we found someone else to fix our rodent/ant issue. read more

Joe is a great guy and has a great personality. We asked him to come out and spray for red ants in front of the house and carpenter ants on our back deck. My wife also had him spray in the basement for other critters. Very affordable and knowledgeable, and 1/3 of the price of the big boys. We haven't seen a red or carpenter ant since he left, but he does guarantee his work and would come back if needed. read more

We had a contract with Knockout but couldnt afford it after awhile. We had a yellow jack problem two years ago and still havent come back after one visit. Im hoping to get the contract back this coming spring ,Lord willing . 10 star rating!!! read more

I had my annual sentricon termite service on 7/15/21. I have had this program for a number of years. The tech who did the service and interior inspection was Frank. Frank did very thorough check of the sentricon units and replacing the baits as needed. All the while he provided me with detailed explanation of what he was doing and why. He is very knowledgeable about the science of termite control. He was very helpful during the interior inspection with his pest control advice. In addition, he went above and beyond in helping me locate an entry point for pests that I had been unable to locate on my own. Definitely, a great asset to the company. read more

They came out to spray last year I noticed that there were some staining on my siding after they were here I had no clue that it was because of the chemicals that they used. I'm having some work done on redoing my kitchen so I had two windows removed and one window put in with his some brand new siding was put in along with it. They came out in April of this year sprayed again for wasps and I noticed almost like a bleaching affect on the new siding and an oily affect on the old siding. They came again in May when I called them and found a couple of nests to remove the nests and spray once again. I asked the technician that came out to spray what that was he told me it's just oily from the chemicals that they used and then it'll wash off I tried to wash it off and it will not come off. Try to explain this to the company had them come out the supervisor and the technician ganged up on me so I threw them out of my yard. Once again I called the company and I got another person on the phone who did nothing but argue with me mostly we finally got to the point where we got them to come out to the house and take a look at it he even admitted that one of the companies said it could be the coding that's on the siding that I reacted with but refuses to take responsibility for the damage that they did on my house. You could see from the pictures that I'm going to be posting with this what it did to the old siding and what it did to the new siding I don't recommend this company at all I think you should just stay away and find another one. They saw a can of wasp spray that I used on the shed because there was a nest in the shed. I could not get my lawn mower out without being attacked. This is the excuse they use for the damage there chemicals made! Don't trust this company. They resort to nastiness and lies not to be held responsible for the damage that their chemicals did.The contractor working on my kitchen who was watching out the window saw exactly what your guy did. Maybe you should think twice about making accusations about another companies chemicals. Especially when your guy admitted that the chemicals can have a reaction with the vinyl siding. Henry was nice enough to tell us all about what they told him and you're wrong it's your chemicals. Also the guy that came to the house on 5/27/2021 said yes there is an oily base to the chemicals. Use soap and water to get it off. That didn't work. read more

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Paid $350 for bug spray. The roaches never stopped. After 4 and a half months I finally called because I couldn't take it anymore. I figured that they would apologize and offer to send one of their guys to spray the place again. NOPE. I was told that I paid for a treatment that should last between 14 to 30 days. This is outrageous. What extermination service offers you to be free from bugs for two weeks!? No other bug spray service I've used operated in this manner. When I wanted to have one of their guys come and spray the place again I was told I had to pay the entire amount again. If you want to pay a lot of money and still have roaches, definitely use these guys. Otherwise, use something else. read more

We have Knockout do an annual inspection of our house in Oceanside for nearly fifty years. They are always thorough and professional. A number of years ago, they discovered a termite infestation under the slab of the extension to our house. Did the treatment and there has been no further problem. Yesterday's visit by Joe continued their excellent service. He is friendly, knowledgeable and fun to talk with. Very prompt and thorough. Thank you, Knockout! read more

Mike was here at 9 am and was really terrific. He was very professional, explained what he was doing and was very considerate of my family and dogs when it came to the chemicals. We had a yellowjacket infestation starting on the outside of the house. he went into the attic to make sure there was no nest in there. I highly recommend them. read more

I chose Knockout because of the great reviews. Spoke to someone, a man, told him my situation. I was moving into a roach infested apartment temporarily and was looking to get services. This man recommended the K12 service. Believe it was 450 for a year. I told him I would be moving out of the place soon and I just wanted this place to be a comfortable transition for me and my family. He promised as long as there were no than one kitchen it would be ok. I paid for the K12. Everything was good. They serviced the temporary apartment. They met my expectations and more. Skip to a few months later. I find two roaches creeping into my new apartment from the heating pipes (its an old building) and I call them to set an appointment. Why not get my moneys worth and have some preventive treatments done, right? A woman answered, don't remember names, I'm horrible with names. She looked up my account and was taking the new address down and then informed me that I would have to pay extra. I specifically asked if I would need to pay extra for moving. If i would've known that there would be hidden fees I wouldn't have taken the K12. It was dishonest to assure me that the transition from one place to another would be smooth and I wouldn't have to pay extra as long as there weren't more than one kitchen. I expressed this but the operator was of no help. I'm disappointed and feel conned out of 450. I didn't need a years worth of services at the time and didn't want this to be an ongoing bill but the deal seemed too good to pass up. One lump sum of $450 and that's it. It was too good to be true, obviously. Be wary. read more

We have used their services for rodent and ants. All their service people are great. Easy to get appointments. Daniel was here today for our ant problem. Very courteous - masked and covered shoes. Answered all my questions. Very important - no harm to children or pets. Highly recommend read more

BUYER BEWARE - FEES & POTENTIAL ETHICS ISSUES A. BACKGROUND: While there are many "5" star YELP reviews displayed for Knockout Pest Control - we agree with some other NEGATIVE "1" and "2" star reviews listed [see B, below]. That is because they match our actual experiences with this company [see section C, D, and E below]. We have highlighted below the matching and corroborating examples of the other reviewers [see B], such as: "hidden fees and dishonesty" [see C]; "quote promises not kept" [see D]; and "poor customer service" [E]. B. WE AGREE WITH SOME OTHER NEGATIVE YELP REVIEWS: We agree with some elements of other YELP "1" and "2" star reviews shown as follows: 1) We experienced hidden fees and dishonesty (see C. below): Reviewer "Stephanie P" says "there would be hidden fees"...and "It was dishonest to assure me I wouldn't have to pay extra"; [Review = 2 Stars] 2) Similarly we noted quote promises not kept (see D): Reviewer "Tess B" says: "Quoted one price over the phone, and they tried to charge another price after they claimed there was a discrepancy with what they initially quoted." [Review = 1 Star] 3) We also experienced poor customer service (see E): Reviewer "Jayson B" warned us of "poor customer for a potential first time customer". [Review = 1 Star] 4) We are also concerned with certain red-flag practices - warning us of potentially unethical issues: Reviewer "Robert R" calls it out as follows: "Scam stay away it's a scam they lie" and "all their reviews are from internal office" and "all those reviews are fake ....... he needs positive reviews to RIP People off don't not use them WORST COMPANY EVER!!!!!". [Review = 1 Star] C. HIDDEN FEES and DISHONESTY Be careful when you ask the company to drop by your house for a service estimate. They will tell you they just happen to be in the area - on the day you just happened to request for a visit - implying there is no inconvenience to them for a casual quickie estimate. Of course, they won't tell you there will be a charge for their visit! Then suddenly, and without warning, if you choose not to accept their proposed service contract - you will be billed a $175 consultation fee..... SURPRISE! However, later they will offer you credit for the consultation fee if you accept their proposed service contract. This behavior has all the elements of "hidden fees", "dishonesty" .....And as reviewer Robert R describes it - a "SCAM". Please Note: Under UCC guidelines (Uniform Commercial Code) - a contract or agreement is void if the buyer receives no consideration (i.e., compensatory service) from the vendor. In our case, the contractor quickly tried to spray some insects on our premises in order to show he provided a service. We stopped him instantly - knowing what he was up to. WARNING - Do Not Pay a consultation fee unless you have expressly agreed to this charge. But be careful - a Knockout employee informed us that they record their phone calls. D. QUOTE PROMISES NOT KEPT: The company would not honor the first service quote ($350) over a second higher quote ($525) given to us subsequently. Be careful with their quotes as they appear subjective, and not standardized. In addition, their service providers appear inexperienced compared with their competition (i.e., very young). E. POOR CUSTOMER SERVICE When we set up an appointment for a consultation - we were given a broad arrival time horizon - thereby tying up our afternoon in "anticipation" that their contractor would eventually show. However, the contractor never "showed" - and the office neglected to warn us of such, or reach out for a reschedule. Upon follow up by us - the office operator blamed the "no show" on their office software. Note: In the past - contractors used to blame "no shows" on their trucks breaking down - now it's the software! (LOL) F) FOLLOW-UP & RECOMMENDATiONS Our reviews are designed to provide feedback to management so that opportunities for corrective measures may be realized. As a result, we recommend that employee training programs be reviewed and practices of retaliating against customer feedback be avoided. If you experience unethical practices or contractual irregularities - we suggest you contact the company's Founder listed below. Arthur M. Katz, Knockout Pest Control Founder akatz@knockoutpest.com As you will notice, Mr. Katz quickly responds to YELP complaints. However, his response to our particular complaint is mistaken - as he apparently is referring to a different customer complaint. That is because we recently received an apology from a member of his management team on a recorded line. However, if you still believe you are being treated unfairly after contacting the Founder - consider contacting the New York State Attorney General's Office listed below: New York State Attorney General (Nassau Regional Office) Phone Number: (516) 248-3302, (516) 248-3300 Consumer Frauds Number: (516) 248-3300 read more

Thank you Mr. Katz for sending Keron today . He did a wonderful job and he addressed my concerns regarding my dogs and cats and the products that he was using. So pleased with Knockout Pest Control. Keron , So professional and knowledgeable. read more

Ok, so I have had a contract with Knockout for 3 years now, and honestly they are amazing. I had an ant & cricket problem, and now I don't! I have recommended them to friends and family and now they have yearly contracts too. They always come when I need them and the exterminators are always courteous, thorough and a pleasure to deal with. I Highly recommend their service for anyone looking for an exterminator. read more

I have used other companies in the past but this company was not only upfront with me they solve the problem in a reasonable amount of time. They came highly recommended and they did not disappoint. read more

If I could give zero stars, I would. I have never had a worse or more traumatizing experience. We entered into a very expensive ($1600 plus) contract with Knockout to eliminate a rodent. There was supposed to be a 4 month guaranty which included a full inspection to determine the entry path, closure of any openings and trapping (including bait stations if needed); the work was not properly done and the technician was extremely unprofessional. Immediately after the initial $1600 payment, an additonal $600 was demanded to close a supposed entry under our deck (we had already had that area worked on previously so this was very surprising). We complained to Knockout and were still required to pay an additional $300 but were supposed to have a "guaranty" that was extended thru June 2021. We continued trusting Knockout but our problem continued. We had to deal with this dangerous situation for 6 months and all the techician (Ramon Martinez --- who was touted by Knockout as their "expert" trapper) did was use the same cheap ineffective snap traps with peanut butter and check the traps ocassionally for less than 5 minutes. This I have now learned is not the way to address this type of situation. He told us to be patient and gave us assurance that he would resolve the situation no matter how long it would take. At the end of June, Knockout came in and aggressively removed the snap traps saying that they couldn't complete the job and "quit". My husband and I started doing our own investigation and we discovered possible entries that were never identified by Knockout. We ended up having to hire Arrow, who immediately analyzed the problem by finding the entry point in our attic; Knockout completely overlooked a trail that was apparently obvious to Arrow. Arrow recommended trimming a tree to help eliminate possible access. They used cameras to assist in identifying the entry. It is a night and day in terms of expertise and professionalism. We tried to complain to Knockout and seek a refund for the improper work and failure to live up to the guaranty. We were taken for a long and expensive "ride" and our reliance on what was poor, improper service has exposed our home and family to risk/damage. Initially when I called, nobody would even put my call thru to the owner. They told me that I could research that!!! Both my husband and I have since spoken to Arthur Katz/Owner. He was not sympathetic, denied any obligation to provide a refund for services not performed and improperly performed and basically told us that he felt justified in taking our money; blaming the situation on us by stating that we should have complained more!!!!! He also ignored the "guaranty" and stated that his obigation ended when we paid. I cannot express how totally disappointed we are in our experience; this is not how customers should be treated. THIS IS RESPONSE TO ARTHUR K. --- I THINK IT IS YOU THAT IS TWISTING THE FACTS; THE SECOND "GUARANTY" WAS AN EXTENSION OF YOUR SERVICE RESPONSIBILITY WHICH WAS NOT LIVED UP TO IN ANY RESPECT. YOUR RESPONSE EVIDENCES A TOTAL LACK OF CONCERN OVER THE QUALITY OF SERVICE AND TREATMENT OF A CUSTOMER AS WELL AS THE OVERCHARGING OF CUSTOMERS. THE SECOND OPINION OF ARROW EVIDENCES THE IMPROPER DELIVERY OF YOUR SERVICES. WE HAVE BEEN MORE THAN REASONABLE AND IT WAS YOUR COMPANY'S SERVICE THAT WAS IMPROPERLY AND UNPROFESSIONALLY DELIVERED. AGAIN, YOU ARE SEEKING TO BLAME CUSTOMERS FOR DELIVERY OF POOR SERVICE WHICH MAKES ABSOLUTELY NO SENSE. read more

Ron was courteous, thorough and a pleasure to deal with. I would highly recommend Knockout Pests.

I so appreciated having a human being answer the phone and not a recording asking me to leave a message for a call back! The man who answered spoke clearly and explained the choices and services. An appointment was made for the following day. I was especially pleased when the driver called in advance so the dogs could be placed outside avoiding the drama of his arrival. The technician, once again, explained everything, took his time spraying and placing traps. I am relieved to have this done and unwelcome "critters" out of our home. read more

Fast and timely response. Ronald their service technician was great. Price was very fair. Highly recommend

I am convinced this company comes to your home and sprays water on the floor. To be honest the problem got worst after hiring them. I don't know if they changed management or products but this was the worst money I have ever spent. I do not recommend them AT ALL. All the positive reviews must be paid sponsorships read more

Super fast response within seconds my place was exterminated within 10 minutes of speaking with them. Thank you guys!!!!

Just had to reach out and let you know your service man, Edgar, was at my home this morning. What a professional and respectful gentleman. He did a fabulous job and took the time to explain how what he did will work to get rid of my visitors. He really knows his stuff. Good bye ants! read more

We do business with Knockout regularly and they are always professional and knowledgeable. There service technician Frank Ukperaj has always gone above and beyond when we needed him the most. He is always very strategic and ready to give solutions fast. read more

Frank is the nicest most knowledgeable exterminator you will ever meet. His advise and treatments cure your problems. Thank you

ALL of the Knockout employees who have ever come to our home have been exceptional in every way. It has been nothing short of a pleasure doing business with knockout - they're a "knockout" for sure Edgar was here today and I simply had to send an extra special note of thanks - he was so courteous, helpful, thorough, knowledgeable, and kind. Edgar went above and beyond and took great care of our pest control issues. What a gem ! With heartiest of thanks! read more

I had an issue with a bee nest and called Knockout Pest Control. The office staffed was great and arranged to have a technician out the same day. Enrico the technician arrived on time and removed the nest. Thank You Knockout for quick turnaround. I highly recommend them. read more

I suffer from entomophobia and with summer around the corner, the ants, spiders and beetles have been creeping their way into our home. I called Knockout Pest Control and Ronald H. was my service technician. He was extremely polite and very professional. He was very thorough spraying in and around my home. He sprayed in places that other companies didn't in the past. I am confident that I will have a bug-free home. Thank you, Ronald!! read more

I just wanted to reach out and let you know that Frank was at my house this am to do an interior and exterior termite inspection. He was on time, neat, polite, personable and VERY knowledgeable. I am sure you get complaints from time to time as all businesses do; people are too quick to only reach out about the negatives... Frank should be commended and rewarded. Thank you for your service. read more

Fantastic customer service. Easy to work with and to schedule an appointment, and very responsive when there is an urgent matter. I have a yearly contract with them which has come in handy over the years. When they do service inside the house, they cover their shoes with plastic so your home is protected. The best thing about Knockout has to be the consistent responsiveness when you need them. An one of these stars goes to Erin, who is on the phones, and always helps schedule appointments and really listens to your concerns so that you have the appropriate service done. read more

The technician Frank Ukperaj was very thorough and professional., and explained what he was doing. Sydney S read more

I had been having an issue with termites in my home and had tried everything including pulling up the floor to try and get to the source. Nothing worked. I called Knockout who recommended using the Sentricon System to get rid of the Queen which is apparently the only way to get rid of the problem. They put it in about four years ago and I haven't had a problem since. I would highly recommend Knockout to anyone having a problem around their home or office! Mike read more

I have had Knockout's Sentricon system for a long time and have been very happy with their service and payment plans. Today I called to get quotes for a different service. I found the quotes fair, but I was not entirely satisfied that in speaking to Yvonne, she was not able to accommodate a particular payment plan I asked for for one of the proposed services I was asking about. Imagine my pleasure and surprise to have just received an unexpected phone call from Yvonne. She took it upon herself to take my expressed dissatisfaction to someone in decision-making authority, and she was calling back to let me know that if I wanted that service, they would accommodate my payment plan request, even though I know that is not how that service is typically billed. CUSTOMER SERVICE AT ITS FINEST!!!! I know this might sound like a small thing to some, but if more businesses, medical facilities, educational programs, et cetera showed this kind of caring and thoughtfulness to whomever they serve, what a better world this might be. Thank you Yvonne and Knockout!!!! read more