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    Suburban Floors

    4.3 (6 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Suburban Floors

    Carpet binding

    Carpet installation

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    Virgin Carpets and Flooring

    Virgin Carpets and Flooring

    (6 reviews)

    I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

    The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

    Empire Today

    Empire Today

    (107 reviews)

    I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

    We ordered our carpet at the end of April for an install of May 26th. On Friday the 22nd they sent…read moreall of the confirmation info over for the Tuesday install. We waited at home all day and no one ever showed. We called at 330 to determine what was going on. Empire calls back and says oh no one called you? Your carpet was on a truck that was involved in an accident on Thursday and your carpet was destroyed. We won't be installing today, the earliest we could do is Saturday but the installer will not be able to move any furniture. I asked for a discount since we now had to wait another 5 days for install and because we were charged for the moving of furniture. The agent ASSURED me that the discount would be applied and would be reflected in the final bill on Saturday. I asked to speak to a manager to verify because it didn't seem right. No manager was available because he was on vacation but again the agent ASSURED me the discount would be on the bill. Installers arrive on Saturday and lo and behold there is no discount on the bill and no notes on the account. The agent tells me that it takes 1-3 business days for a case to be closed. I explained it that was the case then it would be taken care of by Friday so why am I looking at a bill with no discounts? She couldn't answer that but explained I had to pay full price and they would call me with an update. It's now Tuesday. I call for an update and no one calls back. I call a second time and am told the case was closed out yesterday. The agent says surprisingly no one called you? I said no. She explains that there are no notes or anything in the system so she will try to figure out what is going on. She comes back on the line and says no one is answering. But she will transfer me.. 45 minutes on hold and no one has answered.

    Building Buddies - Kitchen remodel with wall removal

    Building Buddies

    (29 reviews)

    The was amazing working with Jason and his crew at building buddies. Before the Reno started, I had…read moreno idea how to transform the space but Jason had great ideas and was great collaborating with him on them. They worked on removing old drop ceiling and out dated wall paneling with brand new plasterboard throughout the house. They were efficient with great attention to detail! I would work with Jason and the crew over and over again and am looking forward to doing so on different projects in the future. The value and results are well worth it! Mike

    Our basement was a hodgepodge of three different floorings, one drop and one conventional ceiling,…read moreand two walls in the laundry area covered in plastic by a waterproofing company. Jason and his team renovated the whole basement by installing drywall, replacing the drop ceiling with a conventional ceiling and new lighting, and covering the entire floor with functional but attractive laminate. They went above and beyond to make sure we were involved in the design and satisfied with the results. In addition, they replaced our kitchen floor, which had some water damage, with beautiful ceramic tile to complement the existing quartz counters. This is the second major project Jason has done for us. He previously remodeled a bathroom for us, replacing all the fixtures and flooring, as well as installing a pocket door. We are very happy with all the work that was done and would highly recommend Building Buddies.

    Suburban Floors - flooring - Updated June 2026

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