The food as usual is always good but this time I tasted your potato salad and it reminded me of my…read moreown. It was excellent. I've always been crazy about your Gargantua. Thank you very much.

Never been so upset!! the two people working clearly didn't…read moreget along. there were flies all over the food. The line was so long because the service was so slow. Both workers had horrible attitudes Came in to get a sub on my birthday and it was ruined. 3 people in line also left to go somewhere else This restaurant is losing bussines. Someone high up needs to come to this store and figure things out!!

Above average. I ordered the Philly cheesesteak with everything on it, not the best but decently…read moreabove average, if you want a cheesesteak on the go this should be your option, they were incredibly quick and everything tasted pretty well. You aren't gonna get a 10/10 cheesesteak at any Charley's but the one here was some of the best I had from them. Strawberry milkshake was pretty good too. Workers were all very friendly don't know why everyone says they suck they were all amazing to me and the place was very professional and clean. Good job Charley's! - Daquan out

I will not be back. They were not busy. I was the only order. No one in front of me or after me…read more My order was very simple: 1 reg Philly sandwich. Nothing else. I got home and it was chicken!!! I took it back. They had no care about their mistake or my inconvenience. No apology; let alone any kind of compensation. Not even a coupon.

Handy for breakfast after a fast. No line at 9am on a weekday. Lady working the drive-through was…read morepatient and funny, cracking jokes. Food was up quickly. Sweetie got a maple bacon chicken croissant, I think, and loved it. Well, she said the potato wedges are the best part. I got sausage gravy on a biscuit, because of course. I had low expectations. They were exceeded, by a lot. Thick peppery gravy, big chunks of sausage. I know it was from a jar, or vat, but it was way better than most food-service sausage gravy. The biscuit was dense but not overly heavy, and a good foil for the gravy. Decent portion for the price. I would say nice size for a light breakfast, but it ain't light. Still, plenty for me right then; if you're starving you'll want something more. Prices were reasonable for what we got, in the current era. Easy access. Fast. Good enough that I'd get it again.

I swear this location is not consistent!!!! Of course it's my fault for going back every time…read morethinking it's going to be something different... but it's just so darn close to my house. Generally, they forget your major condiments or they give you the wrong food. This time around as you can see, I only got half of my fries. This is totally unacceptable in every way. Get it together people!

I have been coming to this location for a few years, and it has gotten progressively worse although…read moretonight takes the cake. I walk in to two teenage boys who do not greet me at the register for over two minutes. When one finally does, he gets confused by the first sandwich order which he then needs to correct. After taking our order which only consisted of four sandwiched and two fries, he directs me to the register where I'm told my total and to use my card, only to find out that they had not pushed the correct button on the register to allow me to check out, and seemed exasperated when I told them it wasn't taking my card. It then took nearly 30 minutes to fill the order, and when they finally got it done two of the four sandwiched were wrong, with one being literally the completely wrong type of sandwich. If a business was trying to lose customers they would run it exactly like this. I would give them 0 stars if I could.

The staff and food are spectacular! Clean and delicious! This is the place to go for a sub!read more

I wish I could them a 3.5 because it was honestly pretty good for fast casual. My expectations were…read morenot high but I needed a quick meal. I ordered the sandwich/salad combo. I got the chicken club and powerhouse salad for $12, which was enough for 2 small meals. The club was good, with chicken breast, bacon and I pot hot peppers, tomato and lettuce with the spicy bbq sauce, not too much bread - just the right amount. The salad was solid too, tons of toppings. The service was fine for fast casual. The ambiance is as expected for fast casual. I was pleasantly surprised and would go again!

Met up with a friend passing through town, and we decided to hit Potbelly--because nothing says…read more"catching up like adults" quite like soup, sandwiches, and chips that burn slightly on the way down. It's been a minute since I've been here, and honestly, I forgot how good it is. I went all in with the Chicken Pot Pie Soup, Mama's Meatball sandwich with peppers, and a bag of Zapp's Hot Pepper chips--because moderation is for people who don't love flavor. The Chicken Pot Pie Soup? Well, let's just say it leaned more "cream of chicken" than "pot pie." The crusty topping... I'm not sure what sorcery that was, but it had the texture of something between a crouton and a pulverized Ritz cracker that lost its way. Not bad, just... confusing. cracker The Mama's Meatball, though, stole the show. Delicious, saucy, and stacked like it's proud of itself. The peppers gave it just the right kick. And Zapp's chips? Always a chaotic good choice. Overall, great lunch, great company, and a reminder that Potbelly still knows how to make comfort food without overcomplicating it. Would I come back? Absolutely. Just maybe I'll skip the soup--or bring a pie crust of my own next time.

The subs are always delicious. The downside is that they're expensive. I have never been unhappy…read morewith any of their food.

So I heard today that they had a special " Mike Day " we went there and got a free steak and cheese…read moresub. It was REALLY DELICIOUS! I never had been there before and was extremely impressed with the quality of food. Also got the chili and some fries all for 10$ that included tip 20% . Our new go to sub place. Thanks MIKE! Do it again!!!

We have been going to the Culver's in Powell, Ohio, since it opened. The food has been…read moreoutstanding, and on the exceedingly rare event that it is not, it is remedied quickly. Only one caveat: there have been multiple times when I ordered a single butter burger, and they rang up a double. And this does not appear unique to this location. Unfortunately, this is not something to resolve quickly if you went through the drive-through. Also, it is nice to be recognized by the staff when you dine in.

Went here a few weeks ago. The hubs and I had only tried ice cream from Culver's, so we decided to…read morestop by and try a burger. I got a single patty melt with grilled onions and a small concrete, and my hubby got a double butter burger and fries. The patty melt was pitiful. The beef patty was so thin I had to open the sandwich to see it. It was maybe 2 ounces, at most. They left off the grilled onions, so I had to go the counter and ask for them. It was supposed to have mayo but it was really dry. There was no way it had over 600 calories when there was almost nothing to it! My hubby's food was definitely better, but he was still hungry afterwards. It was over $25, a very poor value for what we got. The place was super busy, packed with families eating Sunday dinner. We left scratching our heads wondering why it's so popular. Is the main draw the ice cream? The ice cream is good, but I'm kind of hesitant to order food here again.