Lost in Time is such a charming spot, and they really impressed me with how accommodating and…read morethoughtful the staff were. I came in looking for dairy free options and was so happy to find out they make their oatmeal with no dairy at all. I ordered it with raisins and brown sugar on the side, and it was simple, warm, and exactly what I wanted. If you do want milk, they'll bring it on the side. I also ordered the grilled peach salad, and wow. Perfectly grilled, sweet, and such a standout. The dressing seemed to contain dairy, but the team was very helpful in guiding me and making sure I had what I needed. It quickly became one of my favorite salads I've had in a long time. My husband sampled some of their pastries and said they were delicious. They also had a massive cinnamon roll on the counter, probably close to ten inches wide. I didn't get it this time, but if you're a cinnamon roll person, this is absolutely the place to indulge. They have regular sized ones too if you're not ready to commit to the giant version. The server was so kind, and I think the manager spoke with us as well. She was just as friendly. I also really liked the decor, which gave the place a comfortable, welcoming vibe. And small detail, but appreciated: they have a baby changing table in the bathroom, which I know is a lifesaver for a lot of families.

I came here for breakfast, as I heard rumors about 1 lb. cinnamon rolls. I can confirm that the…read morerumors are true, and I suspect that Lost in Time offers one of the better breakfasts around small-town Central Illinois. What you can expect: -meals served on antique china -homemade breakfasts and lunches -grab and go meals and sweets, including cinnamon rolls big and small -friendly servers My dining companion was a big fan of her omelet and home fries, especially the not-so-overwhelming portion size. I enjoyed my cinnamon roll and hash browns. My small critique is that the cinnamon rolls aren't served warm. I asked my server to heat mine up, and while she did, it really didn't impact the roll--only some frosting. If I was to return, I would order one to go and reheat it at home...and would I return? Yes, and I already know I want to try to baked oatmeal.

Busy restaurant with good food, Route 66 pictures and memorabilia. I would stop back in the next…read moretime I am in Dwight.

Great food and kind , prompt service. A few miles off 55…read more Easy to get to. A nice family restaurant

Great food! This location is mostly good. I don't have any issues with hot food or customer…read moreservice. Burgers are good

Only reason why it gets 2 stars is cuz the food was fresh and good! Sometimes I can't get past bad…read morecustomer service. They got my order wrong then the girl that didn't even take my order told me I didn't say what I said lol when I went back up to the counter the guy that took my order was basically hiding from me. The looks they gave me like I did something wrong sent me over the edge and made me want to post this. A simple sorry would have been just fine but people now days don't make mistakes and I tend to forget that!! lol

Meh. Expected more. The meat was dry and the taste was uneventful for as long at the line was...read more

I have been there 2 times in the last week. New owners have changed the food…read more Hamburgers the first time had a weird flavored bun. Steak sandwich tonight was cubed steak not ribeye like the previous owner used! It was tough and hard. Not good. We won't be back! Milkshake was delicious, haven't changed.

The service was quick, the only concern was that the second we paid for our food it was delivered…read moreto us. It is fast food but it made me feel that it was just sitting on a warming tray for hours. Lots of people in there which is a good sign and it is newly renovated. It is a lot better than before (new management).

If I could leave a negative I would 35 minutes in drive thru and still had to go inside . Was not…read morebusy 4 pp working and it takes 35 minutes for cold fries and 3 sandwichs

ok so I ordered a Polish sausage, 2-Chicago style dogs (my first time ever having Chicago style…read moredogs), and fries. Fries were like they just came out of the frier nice and hot, polish was ridiculously good (I'm sold), and the hot dogs were the best I've ever had. Menu has a great selection to choose from and....yes they deliver.. so that means business from me all the time. Thanks hungry boys for the wonderful food and friendship.

Has been my go to place when I'm in Pontiac for lunch. The food has always been consistently good…read more Not the last two times! Had the gyros and fries. The first time there was more onions than meat and it was very dry. The last time there wasn't the usual amount of meat and it was dry burnt and crispy. There was hardly any sauce either which made it difficult to get down. Not sure if I'll ever go back.

We stopped here for a quick bite enroute to a State Park near Clinton, IL. It is about 1.5 miles…read morefrom the freeway but the plus is you end up getting a fresh sandwich because it's always busy. Landen was personable and provided excellent service from our order and prompt delivery to our table. He was very friendly and calm even though it was super busy. (Thanks Landen!) We ordered the spicy deluxe McCrispy chicken sandwiches which arrived hot. I didn't know but the sandwich consists of a whole chicken breast that's bigger than the bun! It's a well balanced sandwich and the heat is in the sauce but it's not too spicy. You can always request sauce on the side. The large facility has lots of parking, plenty of nice seating areas in the dining area and clean bathrooms are always a plus!

Two separate experiences here but beware…read more After a doctor's appointment that I had to fast for at 3pm I got profiled by a very nosy manager who needed to see my ticket for the food I paid for, then ran towards me as I tried to take my food, and said 'oh! That *is* your food!' in surprise. (I guess If you don't want to be treated like a criminal don't come in the afternoon?) And the other day, we ordered and watched as a woman almost did the splits and fell on her way to the bathroom due to the overly slick floors, got our food and found that the fries were salt less, and the sauces for our nuggets were wrong. We returned to the store, went inside and waited for anyone to acknowledge us with our receipt and wrong sauce in hand. The manager proceeded to snarkily yell at us when we tried to grab the correct sauce for ourselves despite not acknowledging our existence at all prior. She then proceeded to say 'I'll get to it' in a tone best left to the Karens of reddit. Another employee stepped in to give us our sauces. Perhaps the manager should have been more focused on helping customers get the correct sauce that they incorrectly packed instead of asking another employee to run to the gas station to get her a drink. Do not recommend to anyone. Won't be back.

Stressed? Blessed? A little of both? Chocolate cream pie is the answer for everything! I strongly…read morerecommend stopping by Chenoa Family Restaurant for a slice of homemade pie. For dinner, I was torn between a platter of turkey and dressing or a fried shrimp platter. I went with the former and chose a side salad and mashed potatoes as my side. Good! Not great like my mom's, but satisfying. Special thanks to Brianna for the friendly, efficient service!

Restaurant Occupancy: 23% bill: $60.38…read moretime spent in restaurant: 115 minutes tip: $15.00 Last time person attended our table: minute mark 24:00 I ain't gonna ask someone to do their job. I'll just do mine, for paying the bill, and applying the proper tip comparative to bill. It's up to you, to do your job. Not mine.

Dear lord. Their drive up speaker isent working. I wait 28 minutes in the line. They don't have…read moreenough workers. Get to the window they are out of chicken tenders so no spicy chicken sandwich. No menu at the window after the non function speaker on the drive up. So I waited 30 minutes and couldn't order anything that had chicken tenders in it. Get more people fix your stuff that doesn't work. It's not rocket science, nor it won't be a mystery why this place will eventually lose down despite just opening 6 months ago

This is my complaint form 8/22 still got a bs response from customer service…read more Ordered food today at the Pontiac il location (not on your website anywhere) ordered 3 3pc dark meals with mashed and gravy and coleslaw and 2 kfc bowls and an extra side of mashed and gravy since they were out of Mac n cheese. what I received was 1 3piece dark mashed and corn and 2 nugget type meals with fry's and a drink and 2 kfc bowls with no chicken the biscuit was a solid rock. This took 45 minutes to make with 2 customers in the store. The chicken was definitely old almost like they reheated last nights chicken. Since we went at 1159. There's no way it can be that old where it's nasty. Went to get corrected staff was rude and refused refund. Decided didn't want more food from there since they were being nasty(you know them do something weird to our food). So left with food we won't eat. Tried to contact store after to possibly speak to manager no phone number listed on google or on the receipt so couldn't get a hold of anyone to try to fix. So next best thing go to customer service and all they can offer is a gift card through the mail and escalate my complaint to the store manager. I don't want a gift card also they would not provide me with a phone number to the store. Do they not have a phone in the store.

Not sure how the owners turned this McDonald's around so quickly - better wages, higher…read moreexpectations, or what - but WOW! This location went from disgusting to incredible! Friendly, fast, professional service that is delivered accurately. Thank you!!!

Chenoa McDonald's is the BIGGEST joke…read more I pull up to the window and order 5 dollar meal deal, Gold deluxe Mccrispy, 2 10 McNuggets, 3 medium fries, 2 small fries, caramel frappe add Oreo, ranch, bbq, golden sauce, and chili sauce. I get up to the 1st window and pay for my meal which comes out to $45. I then pull up to the second window and the lady aggressively holds out her hand with 1 of my drinks. After I take said drink she then grabs the other drinks and puts it in my face. This second drink was the caramel frappe. She lady then proceeds to tell me that they don't do Oreos on the frappes anymore which is a lie but whatever. Then she holds the 2 bags of food out at me. Mind you the bags are actively ripping as the are so full. I then pull around to make sure the order is correct but big shock it isn't. We are missing 3 medium fries and golden and chili sauce. So I walk up to the door and it says dining room closed to renovations. So I get back in the car and pull around to the window and explain the situation. "Pull to the second window" So I pull to the second window and they tell me to pull forward. 10 minutes to go by and still no replacement food. So I walk up to the drive thru window and say "I have been here for 30 minutes and my food still isn't right and all my previous food is now cold" "Ok we will remake it" "Do you know when it will be out" "No" I would think that if I am waiting for remade food I would get pushed to the front of the line but apparently not. So I wait for another 5 minutes and nothing so I leave my sister by the window so she can wait for the food and I pull back around to the window so I can get my refund. I then pull around to the second window AGAIN and the food still isn't right. All the food is there EXCEPT for all the sauces. So I ask for my sauces that I PAID FOR and they say "We are going to have to charge you for the extra sauces. "Oh and we don't have any golden sauce. We just ran out." "Seriously??? It wouldn't have run out if you would have given it to the PEOPLE WHO ORDERED IT FIRST." So they say we can have the sauces or a refund. I said "No we are getting both the sauces and refund because I've now been here for 40 minutes." "Well you can either keep the food or get a refund" "Are you serious?? I just waited for 40 minutes to get the right food and now you want to take my food back to give me a refund???" "Yes sir" "Ok then." I grab my card out of their hand and drive off. Customer service is just getting worse and people don't want to do anything about it. My business will be taken elsewhere and this will be getting posted everywhere.