I have visited this Subway before, at least once a week. Today was a bad experience with dark haired young woman making my ham and turkey sandwich. When adding my veggies she carefully counted 3 each, green peppers, black olives, and cucumbers. I shared alt cash register that I felt it she was cheating us. The young woman stated they are limited to 3 only veggies. I checked the Subway website and there is no standard listed by head quarters. In voicing my concern the young woman became loud and rude and ordered me out. I will not return to this store. read more

Nice clean place and the staff is always friendly and fun to interact with while ordering. They go the extra mile to make customers feel welcome. -MjH read more

3-14-26 If you try to order from this store on the app it says the store is currently closed because they don't want to participate in the Any sandwich for $6.99 sale. I know they're open because I drive by there every day when I'm working. read more

2.5 stars is about right. I even tipped them. I got home to sandwich that made me think of that song with the line "Rrrrrrubber Biscuit". I mean, she did say-" I knew I left this bun out for a reason." Right then was my cue to request a "fresh" bun. I hardly ever get fast food. Another reason not to...sigh...I took the insides out and slapped between 2 pieces of bread, oh and my own cheese too. Blow me Subway. read more

If I could give this place a 0 I would the staff is completely rude and disrespectful every time I come here. The first few times weren't to bad but today I had to walk to because I felt so disrespected. And when I left the cashier yelled and said I hope you have a shitty day, kinda crazy to me how people can be this rude at a workplace!! read more

If I could I would give a 0. There were 2 employees, the younger one was OK but the older one was extremely rude. They were out of everything even lettuce. Got what I could on my sandwich, I asked for cucumbers she spaced out 5 of them on a Footlong, plus they were so thin sliced you could see through them. I asked her for some extra and she told me she could only give 2 more slices. For Gods sake, you are out of everything and I just wanted a little more and that was a problem. They didn't even have bags to put the sandwiches in. Never again will I come here. Beware of this location! read more

I've been coming to this subway for a few years, the staff is very friendly and polite! It sucks that there always out of everything but yall need to understand that they have supply issues and they just work there. And for there small portioning it's just rules they have to follow to keep there jobs. Yall probably just can't handle when you're being told no and try to twist it into like there A holes and doing it on purpose. THATS CHILDISH. read more

OMG. Please pick a different location. My partner and I ordered from this location last Saturday evening and we've never gotten worse food. NONE of the veggies we asked for were added and my partners sandwich didn't even have any meat! The sandwiches ended up being soggy bread with a random olive here and there and a squirt of sauce randomly. I'm in the service industry and I would NEVER let food go out looking like it did. When I submitted the pictures of the food we received, even door dash support was shocked. Honestly whoever was working just did this out of pure laziness. I understand work can suck but if you hate it that much work somewhere else! Someone else would be grateful for the employment. Just save yourself the grief and pick a different sandwich spot. Thank me later. read more

Subway - Sandwich - Sandwiches Near Me - Lakewood, Colorado

See all

The elderly lady who works here is very rude. She would not let me make other substitutions to the sandwich and I told her that that was odd because all the other subway locations let you make meat substitutions. And she very rudely said not they don't and refused to make the sandwich I wanted. I feel bad she is so elderly and has to work still, but holy cow was she mean and nasty. read more

I was hungry after a morning of shopping and running errands. I really enjoy the Subways tuna sandwich so I figured, why not? I found the is store to be especially clean. There were three women on duty. One took my order and made my sandwich. The second did the toppings and the third checked me out. All three were pleasant, conversational and well groomed. I wasn't in the store for more than ten minutes. The store is clean and well maintained. My sandwich was made just as I ordered it. I don't visit this particular store very often as I have a much closer store to my home. I enjoy how clean and efficient this place is. I like it's modern decor. read more

See all

we've come to this subway before with no issues, but when we left today I was on the verge of tears. while this subway is almost always out of something, today there were only two options for meat, two options for cheese, and only five toppings to choose from. one of those options was salami, and they charged my brother $3.50 for it, but only put two slices on his 12 inch sandwich. not only that, but the staff were extremely short and rude to us the entire time. when we were paying and the tip screen came up, the lowest option was 15%. we tried to give a custom, much lower tip, but the minimum we could type was 10%. there were only four available sodas to choose from (including water) and halfway through filling up my soda, the machine completely stopped working and the staff refused to offer any assistance. while I would be more understanding of a situation like this during a big rush, my brother and I were the only people in there. absolutely ridiculous - 1/10 do NOT recommend read more

Have ordered countless times from this store. Ordered online today. Even called the store. When I got to the store they said DoorDash had already picked up the order. I didn't order from DoorDash. I ordered online using the Subway app. Despite showing the clerk my Subway online order, proved nothing ordered from DoorDash, and their own receipt says "Pickup" they refused to make the sandwiches. They did refund but said they never made a mistake. Worst service ever. Despite this being our local Subway and never a problem before we will find someplace else to go. They blamed not re-making the sandwiches on the new owner. New owner is not doing a good job. Neither is the instore staff. read more

This subway is garbage. If you do not accept coupons, your store should have that on the door, on the window or at the register. My sandwiches were thrown in the trash and profanity was spewed out the mouth of the 65+ year old white lady at the register. Your employee really knows how to represent your franchise. I happily explained the drama to potential customers walking in your restaurant and I'm glad they turned around and left without giving their hard earned money to a business that doesn't know how to conduct themselves when dealing with customers. Garbage employees, garbage attitude, garbage food. read more

why would you not accept coupons from corporate? worst customer service and ownership and I will never again support a company that has no care for its customers. its a shame these franchise owners have no idea what good business looks like. probably a big reason why they are dead inside even though it's 6pm "dinner" time on a Sunday. read more

By far the best Subway I have been to in all of Denver metro! I usually stop in for breakfast and love that they are always open on time, the dining room and food prep area are always clean, and the staff is always friendly. My go-to sandwich is the steak, egg, and cheese with lots of toppings and I can always count on the bread, meat, and vegetables looking and tasting fresh. Kudos to the manager Jessica and her employees for consistently maintaining very high standards and delivering the experience that every Subway should aspire to. read more

Absolutely ridiculous service. Went in to get the buy one get one sub today I saw on a commercial and got told in store I had to order it online. I have never done that before and did my best to navigate through the app. When I ordered I never pressed a button that said toasted so I don't know if they are automatically set to this but politely went in and said that I didn't order them toasted and he made excuses and then finally said I guess we can remake them for you and told us we would have to wait. That was no problem I said. We went and sat down for ten minutes and waited only for "the manager" to call us up and say loud that he could do this for us this once but never again like we come in there often... I don't even live on this side of town was just picking up lunch with my boyfriend since we were out. My boyfriend got mad of course which he had the right because why would you call us up to be rude? I thought he was done with our sandwiches he literally just called us up to be rude and try to embarrass us in front of other customers.... He also got into a screaming match with my boyfriend and was telling him he wished he could call him a bitch but he didn't say the whole word. He then proceeded to say he is now refusing our service and was calling the cops. Over remaking a couple sandwiches!? It was not a big deal to remake a couple subs... he probably just didn't want to do his job. I will never go back to this location and probably won't give my money to subway either. I will also be disputing it with the bank and getting my money back. Poor customer service this man you have behind the counter is on a power trip and maybe you should check him and his attitude at the door. I have also placed a complaint with cooperate about this specific location. He shouldn't have a job in a customer service position. read more

Subway - Poor customer service - Sandwiches Near Me - Lakewood, Colorado

One of the best things about Subway was when you ordered any sandwich, you could have them pile on the "fixings" and basically get a salad inside your sandwich. Now with their new policy of you only get what they say you can get for a standard sandwich,, No more going there once a week. Unless we have a 2 for one coupon which usually expires before I get to use it. (not their fault) read more

i ordered and paid on the subway app. i go to the store to pick up my order and they said they never got the order and won't make my order even though I already paid and had a confirmation email. the manager was very rude read more

the customer service is awful in this place, the employe was extremely rude. was ordering my sandwich and asked for extra jalapeños, employee refused and said that was all she could give me, and she told us to never come back. read more

I have been going to this store on Jewell & Wads for 18 years, and today the cashier with the long black hair was aggressive and hateful. My mentally handicapped daughter went into this store alone as she has for many years because it's been safe there. Today not so much. First time she has to come out and get me. She was very upset. I went inside to the manager. He was rude and refused to explain the price of the sub meal (over $14). He treated me with total disrespect and I was furious. The regular meat subs are terrible at this location. The meatball was good but the service was absolutely terrible. No one would tell me the managers name. I will be going to another Subway with my daughter for her meatball sub. read more

By far the Best Subway in the metro area clean super friendly fast! read more

Horrible service. Very rude employees. They skimp on the servings too. If you really need a sub sandwich, go 1.5 miles west to the Subway at Kipling & Florida. read more

We moved in the area in October and my man had a femur surgery before the closing date, so when I was moving I did all by myself... the moving day was hectic, and I forgot I didn't eat all day! With hypertension issues, and whoever has the same health condition knows that all your energy without food and with blood pressure dropped down you feel like you can't even move not only walk and talk... anyway I was slow to even utter the order...three orders for movers and all the orders was sent by text messages, so I was trying to read them while blurry... So I was there, no people before me or behind me.... Started with order... there was a woman appeared who said to another server woman" I'll take care of it", and started staring at me impatiently... I didn't even understand why was this attitude towards me... barely ordered 3, she said what else, I said " I wanna eat too, and order 6 inch sandwich... she snapped immediately after that and said that she won't serve me any food! That I being rude! I was shocked that employee s can treat customers like that! She is the one who have bad temper and can't handle any given situation or understand that people have days when they just want to eat... and she decided refusing the food when you most need it... I wish someone treats her same way, so she d know how it feels... Recently, the same thing, she was there, she noticed me, she pretended she don't see me standing there for at least 4 minutes, until she saw someone walking up towards me... as soon as she saw my man, she decided to pay attention to me... he asked me:" babe gave ordered?", I said no, I am still waiting, she decided co consider my words again being rude, when it wasn't even addressed towards her, and went all quiet until he left waiting for me in the car, then jumped right at me again and mentioned that I was rude and refused the food again... she is a disaster manager, I don't know where she worked before but she seemed not able to comprehend any human or situation making assumptions out of thin air and treating innocent customers like shit. I wish real manager reads it and stop closing eyes on her bullshit excuses and lies... she is very sneaky, dishonest, rude and bipolar employee... 3 stars for this place is a joke . read more

My and our daughter in law and our grandchild stopped for lunch. They were told they had to leave someone outside because only 5 people allowed. When they tried talking to the manager she began yelling and said if they didn't like it they will call the cops and we can pay the fine because rules are rules. When they said they would take their business elsewhere, the manage flipped them off! We try supporting our local businesses and we tip extra to help them. But as far as I'm concerned this subway can shut down for all we care. That.lady doesn't deserve her job at a minimum. read more

CINDY SCHULTZ the owner of this subway, discriminates against people with special needs. She screamed at a group with special needs that had been giving her shop business for many years. She yelled at them to get out of her store due to the fact that some of the group brought there homemade lunches in or an Arby's bag in due to dietary restrictions and very low finances. When the leader of the group with special needs tried to talk calmly to Cindy about how she humiliated this group that has been coming here for years,Cindy proceeded to say that she didn't care how they felt. What a horrible person. The rest of the wait staff were quite friendly and accommodated this group for many years. So sad that she has lost so many customers due to her hate and discrimination. I will never eat one of CINDY SHULTZ's hate and discrimination sandwiches again. Thank you to the rest of the staff that has always been kind and accommodating to this group!' You all are the best. I'm sorry you have to put up with this horrible owner! read more

I would avoid this location. I've been here several times and everything has gone downhill significantly over the last couple years. The quality of ingredients, the workers, the cleanliness, all have gotten to the point where I won't go back anymore. The constant touching of their dirty face masks and handling money then not changing gloves is the most egregious thing. I'm far from a germaphobe and wouldn't care at all if they didn't wear masks, but that's the most basic rule of food handling. My last visit was tonight and I got a sandwich and when I started eating it, it tasted rancid. Ended up throwing away 90% of the sandwich and vowed never to do back. read more

Beware the prices are not as posted. Overhead sign says sandwich with chips and drink 7.19. But when you pay they charge you separately for the sandwich, drink and chips. To the total of $12.58. When I asked why it was so much the cashier said because it is. When I pointed out the error the cashier said I don't know how to fix it. The restaurant was clean and the person that made the sandwich was pleasant. Maybe some training and more training will help but I won't be back. read more

I had a terrible experience at this Subway. The staff had cleaned up everything by 9pm when the restaurant closes at 10pm. Michael who waited on him made sure that I heard him go in the back and say "Of course she wants everything f***ing thing on the sandwich besides green peppers and onion." This is appalling and offensive and will NOT be going back to this location after this kind of treatment. These employs are nothing but rude. Beware! read more

I've never had a bad experience at this subway (I come here about once a month) until today. I'm not sure if the employee who rang up my sandwich was new or if she normally worked at a different time, but wow was she rude. She aggressively shoved my sandwich into the bag and smashed it slightly in the process, and instead of handing me my receipt she practically threw it across the counter at me, and she didn't hand me my sandwich she just left it on her side of the counter for me to reach across and get. By the time I said "thank you" she had already turned her back to me and started walking to the back kitchen. read more

went in to get a tuna sub. the person in front of me got the same. they intentionally reduced the amoubt of tuna from their notmal amount. she asked another employee and got the correct amounr. i tried but got a lecture they knew how much to appmy. i walked out, . not going back. went to Firehouse Sub. read more

This place has the rudest employees I have ever felt with they charged my card twice and refused to refund or do anything about it I had to cancel my credit card to stop the charge when I said I was going to contact someone higher up they laughed and said go ahead I will never go to this location again read more

I ordered 3 trays about 48 hours in advance for a pre-wedding lunch in the mountains. I initially ordered 3 Fresh Fit trays but was then informed this would not provide enough sustenance for vegetarians (typical meat-eater mistake). The store was very kind about be subbing out a Fresh Fit tray for Classic Combo tray. I picked my order up about 10 minutes before the slated time and everything was ready to go. The team member was very sweet about me inspecting the trays before leaving (with the change and the high stakes wedding situation I didn't want to take any chances). Everything tasted great and I heard zero complaints. The owner, Cindy, even sent me a follow up email to make sure everything was up to par. Her email really demonstrated how much she cares about her customers. I highly recommend this location! read more

This is by far the best Subway for a lot of reasons. Ive gone here when they are busy and slow, on more than one ocassion. The staff is the same no matter what, super friendly, super fast, AND they take any and all expired Subway coupons, even the ones on receipts!!! read more

See all

The manager of the restaurant was horrible. She rolled her eyes at the employees. She was short with people. Since Jefferson County went red, dining in is not an option. Because dining in is not an option, I asked that the veggies for the sandwich be put on the side. So the bread would not get soggy when I got home. The manager said if she did that then she would have to charge me a salad. I told her I did not want extra veggies. Just enough for the sandwiches I ordered and that I did not want my bread to be soggy by the time I got home. She still said no. Smh read more

Best subway in Lakewood, hands down! I'd even argue best in the state. Friendly team, fast service, fresh food, quality everything! Keep up the amazing work! read more

Awesome Subway. Always clean. Staff acts like they love their job. Compared to the Subway's by my home in Highlands Ranch this one blows them away!!! read more

I work near here so i have lunch here often. Never had an issue, wait time is better than most. Went in today (8/25/2017) around noon with a small line of 2 in front of me, the workers already looked over it . These two (Diana & Marley) always look like they just hate their job.. Theres no need to be unhappy at a job. Plus attitude doesn't welcome customers . After handling cash, i asked in a discreat voice if Diana can wash her hands before finishing my sandwhich. Gloves or not, its a must. She responded with a confused face so i said it a bit louder, all i got was a dirty look and she went on to help someone else.. Cool, i thought..... Offense grew with both employes when i asked Marley, Dianas name since name tags dont seem to be a requirement here. Marley proceeded to go off about how I was making a big deal after solely asking for the other employees name . she begged me to call her manager because she "didnt need this shit" . They both said they would not serve me if i returned , thats fine... I can go elsewhere where hand washing is not an issue . Enjoy y'all!! read more

I live by this location so I've visited this location more than any other Subway. It is always clean, the staff is always friendly, and they make above average Subway sandwiches. Keep up the good work y'all!! read more

A great Subway!!! Wed. Family game night was so much fun!!! Really friendly and clean.

One person was working when we went in mid morning. She was very friendly and helped us quickly. We sat in and ate, the restaurant is very clean and in a location with easy access for other shopping! The food itself was fresh and prepped correctly. read more