Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

When the Vibes are right, the vibes are right…read more My wife and I have been wanting to try this place out for awhile now and we finally made time to have lunch here. It was a beautiful day so we chose to sit on the rooftop. What a beautiful view of the city and the river. It was a little chilly with the wind but we endured because of the view. The restaurant itself was not super busy but definitely steady. Every single staff member we interacted with was so incredibly friendly. We felt very welcomed to be there. We shared their Imposter Sandwich (Tofu) and a large order of Tots with the Sauce Sampler. The sandwich was phenomenal! Crispy, flavorful, & large enough to share. Tots were also cooked perfectly and seasoned well. We both left VERY full. My Only complaints/criticism was that their sauces were mostly misses. We only liked 1 or two of the ones we tried. They also don't offer a sauce with any heat. I personally prefer super spicy and really wanted more spice with what was offered. Also as a vegetarian, I never understand how a Tofu sandwich can be significantly more expensive than regular meat sandwiches. That part is always frustrating to me knowing how cheap tofu is. I also do not run a restaurant and do not have intimate knowledge of the overhead cost of things so I am totally ignorant to that part. It just can feel "predatory" because it's the only option for people that dont eat meat. in closing, this place is Awesome! They have amazing food, an awesome location, great staff, and this place would be a good experience no matter the party you came with. I definitely recommend giving DIsco Chicken a try.

This place has a unique, fun atmosphere, and lots of different chicken choices. The layout is 3…read morestories and seating is a little tight but love that they have one of the only rooftop bars/dining areas in the city with a great view! Ordered one salad online and it said it would be ready around 6:25, but wasn't ready until 6:40. I was bummed at wasting 15 minutes waiting inside, especially since my order was small, so I wish their estimates and online ordering were better. I probably wouldn't recommend coming here if you're in a rush. Once I got the food, though, it was one of the best salads I've had in a long time (technically called the "Disco Greens"). It was delicious so I'm adding back a few stars for that. We'll give it another try soon, it might have just been an off night

I go to ALOT of chick-fil-a in the Midwest for work so this is just comparing…read more Service: Great! People always offering to take my tray and refil while I did work. Cleanliness: great standards as I am used too Atmosphere: perfect for work and a meal Will stop back!

Worst customer service . I had an expired reward by ONE day and they wouldn't re issue it or honor…read moreit. With the amount of money I spend here a month you would think they would take customer service into consideration but nope . I'll take my business elsewhere plenty of places to go instead.

Never been to a Beef-A-Roo but you have to admire the balls the person had that named the place!!…read more Had the Wild West Beef Sandwich and it was great. Super thin sliced beef stacked high on a good bun. Also had bacon and some excellent onion rings on it. Also tried my son's hamburger. It was very, very good, had a thick caramelized crust on it from the grill. Very flavorful. Blows Culver's out of the water. Shoestring cut fries, very thin and crisp. Cheese curds were spectacular! I would come here just for them. Great batter! Service was great. The place was very nice inside too!

Food is fantastic - cool weekly special for The wrap, fries…read moreand drink. Avocado turkey wrap and freshly brewed tea did not disappoint. Our cashier was honest! Thank you! Cool layout to have different kinds of seating.

With a meat-loving partner, I was especially happy that we both enjoyed Pig Minds Brewery. The Old…read moreFashioned was perfect for me. I appreciated that the server asked about my preferred level of sweetness. My partner enjoyed the great value beer selection, along with the fun nod to the Premier League beer he ordered. The Reuben and dumplings were both delicious and served piping hot. Our server was attentive without being intrusive, which made the experience even better. We'll definitely be back.

We drive an hour to try this place since it offers a range of plant based foods. We had a lunch…read morehere with drinks. The food sounded amazing on the menu. Based on the variety we were thinking we need to drive up here more often to be able to try everything on the menu. However the taste was barely average, not seasoned well and therefore not very tasty. We actually liked our beer and wine better than the food. We opted to not take the leftovers home. We won't go out of our way to make another trip, but if in the area we'll give it another try. The service was good. But the atmosphere felt cold as it's an industrial look. We liked the look of the patio which was much more inviting looking than the inside.

I've been a frequent customer of Taco John's (about 2-3 times per month) since growing up in the…read moreSt. Paul-Minneapolis area, and I've continued coming to this location since moving to the Rockford-Loves Park-Machesney Park area three years ago. The food is consistently high quality, fresh, and reliable, and the customer service is excellent. Last Thursday night, the location was operating drive-thru only due to being short-staffed, and my Taco Bravo was accidentally left out of my order. After calling back, the manager on shift quickly made it right by offering two free Taco Bravos on my next visit. We came back that Sunday and thoroughly enjoyed our meal. My only suggestion would be to double-check mobile and drive-thru orders during busy evenings and weekends. Overall, a great experience and a well-run location.

For what it is, it was fine…read more We walked in & ordered immediately at the kiosk We've never been B4 so we just ordered a couple combos. 1 spice chicken grilled burrito & a ground beef with potatoes ole & a side of queso. 1st thing was - the 2 burritos weren't marked so we had to cut them open to figure out who's was who's. 2nd they were 2 tiny burritos that were just a snack. I definitely recommend getting the cheese with the tater tots, which were way over salted. The queso was also too runny. Bill was almost $30 for 2 small snacks

Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

Portillos is a treat. It's my favorite fast food restaurant. It's always a tough choice if I'm…read moregoing for the Italian beef with hot peppers or the Chicago dog loaded up with all the goodies. Today I chose Italian beef and it did not disappoint. I also ordered a side of fries and cheese sauce because if you're gonna do it, you might as well do it right!! the restaurant is tidy and welcoming, and the service is friendly and efficient. The only real downfall on this location is how hectic the parking lot is and the chaotic drive-through. And a few things that could use some improvement, the numbers being called out for food are muffled and the music is quite loud. Maybe adding a digital display that tells you what orders up by the number like they do at the DMV

The staff is always friendly and helpful. Food has never disappointed. Always fresh and hot. We…read moreenjoy going to Culvers.

It's extremely delicious & satisfying in every way! The service there is usually very good, with…read morerespectful employees. The restaurant is kept clean & comfortable, inside & out. I have relatives that don't have a Culver's where they live, and they ALWAYS want to get Culver's as many times as possible whenever they visit Illinois. It rarely EVER disappoints!! Now they need to build a Culver's near Midwest City, Oklahoma City or Owasso, Oklahoma! Hint hint!