Been here three times. Worst customer service at this Subway. It just seems to get worse and worse every time I go back. Never going back again that's for sure. read more

I would give 0 stars if possible. Went in to get $6.99 meal of the day but total was more than it should be with tax. I had to ask multiple times what my total was as it seems she was trying to charge my card before I could question the total. This location does NOT currently have a fountain drink machine but charges extra for the drink that comes WITH the meal of the day because they don't have a machine and they don't tell you up front that there will be an additional charge for the fountain drink. The $0.80 isn't the problem, it's strictly the principal! Their failure to not have the proper equipment is not my problem. On a previous visit I witnessed them trying to use the same gloves to fix a sandwich that they had used to ring a customer out on the cash register. I said something and they put on fresh gloves! Long story short... skip this location because the parking is horrible too! read more

This is the worst subway I ever been to the service is really really bad. They are so lazy. They don't wanna make your sandwich told me today that they're not making Philly cheesesteaks only pepperoni never go there please I'm telling you racist Latinos they look at each other speaking in Spanish, talking about you. They really don't want to be at work went to the subway on San Pablo great service and they made my Philly cheese sandwich. Somebody needs to investigate this subway on cutting for real. read more

I never crave subway, yet my wallet seems too! Sometimes when I am on a crunch for cash this place does the trick, it is a few minutes away from my place of work. Pros: *Friendly family owned subway. *dirt cheap. *within a few minutes of Police Dept. so you can probably always spot one around. Cons: *Very sketchy location. *Parking is very limited *hoodlums, coin chasers always around. Over all I will only visit this location during daylight hours and order to go. read more

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Ordered my sandwich 20 minute in advance, I get to the location and they have NO recollection of my order. Then they proceed to make it ON THE SPOT with a long line and they meased up my order and I end up getting this mess of a sandwich. It fell apart before I could even take a bite. 10 minutes late, sauce EVERYWHERE, wrapping and bag was soaked. I usually never have a problem with this location but really..WHAT THE ACTUAL FUCK IS THIS SHIT? GET YOUR GODDAMN SHIT TOGETHER. read more

Subway - Soaked, pre-ordered, late, messy, fell apart. I mean really WHAT THE ACTUAL FUCK IS THIS SHIT. - Sandwiches Near Me - Richmond, California

"Store Hours 7:00am - 9:00" Have a look at my photo I mean , the sandwiches aren't bad, but they always close the store like twenty minutes early, which is truly pathetic. That's the main reason they're getting 1 star. Also- they never have chocolate chip cookies fresh in the evenings, and if there's any cookies at all .. they're stale. Not impressed, by any means. read more

Subway - a view of the inside of a subway - Sandwiches Near Me - Richmond, California

I was trying to apply here and filled an application online, these people don't wanna take the time to review my application and it's been over 2 to 3 weeks, they don't wanna give the managers number for people looking for work, they're extremely lazy and don't wanna take the time to accommodate anyone, they lied to me about not knowing how to speak English just so they don't have to talk to people on the phone, someone needs to inspect this place because the manager doesn't care about their inadequacies read more

Cleaner than most establishments around here which is nice. But charging for every single item at a specific quantity is such bad business. Not a way to keep customers. For example, I said I wanted lots of olives...she put a pinch on and then said the rules are no more than 24. Now I doubt there was more than 10 but I said go ahead and charge me for more - then she puts another pinch. Like, come on. I added cheese, avocado, made it a meal deal - can I have my damn olives??? My sandwich has no meat, surely you are already saving money on the backend by having me as a customer. The sandwich I ordered was really delicious though. So that's why I am giving the place 3 stars. Clean and good food, but crap servers. read more

Made a complete mess of my sandwich. The first person helping me cut the bread all the way through before building my sandwich. I told her it was going to fall apart, and she stared at me like I was stupid. I repeated myself, and she told me she didn't understand. The person who cashed me out was very nice and apologetic, but I don't understand how you can screw up a sandwich?! read more

The prices for the footlong have changed only at this store. There are 5 subways within 1 mile from my house. But I go to this one because the price for extra is cheaper than other stores. I get the same sandwich everytime. Black forest ham. On Saturdays, because it's the deal of the day. Its $5.99 plus tax. APPARENTLY not today and not at this store. Btw CHEAP AS FUCK WHEN IT COMES TO TOPPINGS!!! SWEAR THEY PAY PER FUCKING OLIVE AND TOMATOE SLICE! AVOID!!! read more

I ordered the sub of the day on whole wheat, the bread was so small I asked her what happen to the bread, she switched them with regular size bread, left me feeling distrustful, she didn't ask if I wanted them toasted, she did it, she put as little vegs as she could, didn't ask if I mayo, mustard, terkeyaki (cant spell it)sauce, which was the sub of the day. Overall I was disappointed with the whole experience. read more

well I wont bother rating the food here, as most subways are the same, same menu etc, but whats different about this subway compared to others.... EXCELLENT customer service, the staff are friendly and will make your sandwich in a timely manner when you are on the go!!! read more

This is the best subway I've been to. Great music playing, friendly service, generous toppings and always a smiley person behind the counter. I don't mind going to cutting blvd and risk getting shot to visit these nice people. Great job people! Thumbs up and and double gun salute from me!!! read more

First thing you say when you this Subway "Where do I park?" The only available parking belongs to either Goodwill or KFC/Long John Silvers. Other than that pretty much like any other Subway they even got refill on the customer side so you don't have to ask for refills. read more

I have a love hate relationship with this Subway. It is Subway they are all the same really but here is why this Subway is different. Let me start with the parking lot... it sucks. It is a bunch of crappy cars with 22" chrome rims on them double parked everywhere. If you can actually get parking you will be accosted at least once or twice before you get to the door. It is usually one of two things. "Give me some change, give me your change" the other is "hey blood, hey blood buy my CD." I have actually had people follow me in the Subway and wait for me to pay to try to get my change. The owners seem cool but they did give me the wrong sandwich once. I wish they would try to do something about the people out front but it is what it is. I usually just go somewhere else. read more

This place has all of your standard subway fare and is handy in a pinch but there is a 98 cent surcharge for ATM fees. This turned out the be the most expensive sandwich I've ever purchased. read more

Best place ever!!!! They keep the place clean all the time. Customer service is the best in town. I recommend this subway to everyone. I eat here everyday and it's always better than last time :) read more

This Subway location is nice and clean and located in the same area as Target. I like to come here during lunch to grab a sandwich. It's quick and never busy. Staff friendly and there's alway parking since it's in strip mall area. Will keep coming here when I am in the mood for a sandwich. read more

Ah yes. It's a subway. They're all 2's or 3's. This one gets 2 because the difficulty in ordering. A neighborhood in Richmond that is about 60% Black and 39% Hispanic. Is on the main drag but the panhandling tends to keep out of towners away. Come from a background where I've been exposed to different cultures since the 2nd grade. Like decades ago. But here everyone speaks Hindi or Punjabi. Takes for ever to get my order in and although I'm standing right there it rarely gets done the way I ask. There have to be one or two qualified locals who are maybe looking for work? read more

i would say it's ok and fine to eat a sandwich but not on daily basis. sometimes the bread not that fresh but its ok for me here and there to get 6 inch sandwich and its not too bad. read more

Gotta say, it's a really convenient location but the service leaves something to be desired, even by Subway standards. Besides the fact that the service is sloppy and apathetic, the meat also had an unusual sheen to it, which at first I thought nothing of. It was only after seeing this twice and having subsequent stomach issues, that I realized there's probably something wrong with the way they thaw and prepare their meat. We're not talking explosive sickness, but definitely a lot of discomfort. I would advise people to go to a different location. read more

Another standard Subway place. I gave it 4 stars since I've been pretty satisfied with Subway in general. They're generous with the toppings and what goes in the sandwich. The price is pretty good for what you get. The location isn't that great (in a ghetto neighborhood, small parking lot) but I'd still rather come here than the Quizno's nearby where the quality and portions just aren't worth it. read more

of all the subways ive been to this is my favorite there is never any line and people at the counter are nice