I was really itching for a Subway sandwich so I stopped by this one. The street that this Subway is on is quite interesting as it is quite littered with trash. When I went in, I tried asking the server if I can make my own sandwich. She asked her manager and said no. Since Subway advertises it as a "make-your-own-sandwich place" I was a bit confused and annoyed so I just ordered a BLT. It was also clear that the server was not having it either. The sandwich was good but if you want to make your own sub, do avoid this Subway and go to another. read more

Subway - a sandwich wrapped in a paper bag - Fast Food Near Me - San Jose, California

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I waited 25 min in line. I acknowledge the staff for working their butts off. Though when it came time to pay, they didn't accept my gift card... so I didn't get my sandwich and left starving. read more

They are one of the few places open for food on campus during the summer. I met my first Cali Caprese wrap at this particular Subway -- delicious!! Good service! read more

Worst Subway ever. Students don't care about what they do and how they treat their customers. I'm generally a nice person but it's annoying when I'm trying to tell them what I want in my sandwich and they're talking to their co-workers and constantly saying "huh, what?" They apparently didn't have avocados but I clearly saw it right there. They were just too lazy to get it and cut it. Annoying. They're open Saturdays but sometimes they'll say they are closed just because it's "slow" and they don't want to work. Horrible management. Will only come here if I'm starving and can't find anything else. read more

I do understand that students are hired to work in this Subway but they should please treat customers a bit better honestly! My friend and I stopped by hoping to get a sub before our class 15 minutes, but it took us even longer than that to actually have our order taken. The line was not even that long; they did not even move fast enough within that small space. Despite of everyone waiting, they were just slowly walking, taking bread out of the oven and even chit chatting. In addition, the sub of the day was out and there were not any other bread except sour dough, which even deeply disappointed us because it was only afternoon. While they were taking order, I had to keep repeating what I want because she didn't listen and even talk with somebody else. The service were cold and not hospitable at all! I would have walked over off campus to the other subway if I ever really wants it! read more

I love Subway (especially since they started toasting their subs) and I would say that this particular location does a very good job at making their sandwiches. They never seem to skimp on the ingredients and really load up their sandwiches while not making it messy when you open the wrapper up. I usually get their BLT and they tend to load the bacon on there and not count how many pieces like other Subway restaurants. The only negative thing about this location is that since it is a franchise of the student union, they don't accept the Subway cards (to get points). However, that is canceled out by the fact that they don't charge me tax because I'm a student. Students don't get charged tax at the student union restaurants. read more

I don't normally make reviews, but I believe this is needed. I was served by a student, believe his name is Michael! Michael toasted my sandwich very well as when I asked him to toast my sandwich, he brunt it to the point it looked like coal. It was like he knew my preference already! I LOVE IT BURNT. The sandwich was delicious and made feel like I was closer to heaven LITERALLY!! I love how when I asked for extra dressing from another employee, I got soup on top of my sandwich!! FREE SOUP WHO WOULDNT LOVE THAT! BEST SUBWAY HANDS DOWN read more

Note: This is an update to my previous review. The sandwiches have remained consistent in taste quality and freshness. The service has significantly improved in speediness compared to my first visit, cutting the waiting time by half. Unfortunately, the location also continues to be extremely warm inside so I tend to wear bright colors or light clothing whenever I go. Overall, there is still room for improvement in Subway providing faster service time, but I am pretty satisfied! I'm glad it's back on campus. My only bread choices are 9-Grain Wheat or Italian Herbs & Cheese topped with provolone cheese, tomatoes, pickles, lettuce, and honey mustard. I either purchase the Subway Club or Cold Cut Combo sandwiches, six-inch or foot-long and toasted or non-toasted depending on my appetite, and have yet to be disappointed. read more

Subway - Non-Toasted Foot-Long Cold Cut Combo - Fast Food Near Me - San Jose, California

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Disappointed because I got charged avocado but I got almost zero and he didn't even wrap my sandwich well enough that it was falling apart while walking to the libaray. read more

Subway - Do you see avocado cause I don't and I got charged - Fast Food Near Me - San Jose, California

As far as subways go, it's better than most, but not spectacular. The staff is always friendly, quick and make good sandwiches. Try to come between classes to grab a quick bite to eat read more

Ok, charge people randomly. Same order, they charge me two different prices. Ps. Don't add meat to your sandwich, because they will charge you as two sandwiches. $15 for a sandwich, greatest deal ever read more

2.5 It's Subway. Nice little set up in the food court. Full selection of sandwiches and toppings, meals also available. Service is pretty good, although it can be slow-going at times depending on the line. Not too much else noteworthy here. read more

This is a rating for their catering. They were a bit slow in their communication leading up to our event, but they fulfilled on time and with great service the day of. They honored the price quoted and was a good experience overall for us! read more

The bread is very fresh, the cookies are amazing, and they've actually memorized the order that I place every time (though, I do like to switch it up on them sometimes.) Great place, great people, wonderful food. This is the only subway I'll go to. read more

Please do me a favor, do not go the subway on campus. The staff are taking forever. I literally waited for 20mins with two ppl ahead of me.

Service needs improvement.. I ordered from the Tapingo app and it said it was ready but the girl said it wasn't.. fix the app or fix the service please! read more

Service is slow even though they have 3 people in the store. The 2 times that I ate there the sandwich was falling apart and the sauce falling off even though I barely added any vegetables. Also, they won't take coupons. read more

The people who work here are by far the slowest minimum wage employees I have ever seen at work. With 8 people in line and 5 people working took a total of 25 minutes to get to the front. Turns out they were out of almost everything.... You are better off walking to the subway San Carlos st. You'll get your food faster and they will actually have the food you want. read more

This subway has the poorest customer service I personally have experienced in any subway I've gone to. I don't know if it's because it's a student run subway or if it's because it has to deal with the heavy demands of hungry students everyday on the SJSU campus. For 1) the student worker about to take my order kept getting distracted and wouldn't look me in the eye when asking for my order. He puts my sandwich in the oven and then walks away. I'm waiting for 2 minutes and then another worker ends up getting my sandwich out then passing it to another guy. 2) This guy is more attentive to my order but then cleans the knife that has chipotle sauce on the TOP of my sandwich then wraps it. Like, that is going to spread all over my sandwich when I open it and make a mess! And 3) then my friend next to me told one of the girls to not toast her sandwich but she still toasts it! 4) and this was the LEAST of my complaints was that the cash register didn't have cash and the manager on duty still hadn't ran to get some even though this place was busy. I understand cash runs out and needs to be refilled etc. It's just, on top of wanting to finally get out of there because it seems every associate is a little off I just wanted to get out ASAP by paying. This was my worst experience so far at this subway but usually the student workers always seem distracted when getting your order. Or there are so many but not all are trying to help. I feel they need to be trained more in customer service by being more focused and attentive as well as be more professional. read more

If I can give it no stars I would .. This subway has the worst and the slowest service.. They ripped me off $9 for a salad with 2 pieces of chicken and barely any produce never coming back here don't waste your time in buying a salad with slow employees go to somewhere else. read more

Grab that sandwich and get the hell out of there, you got some serious protein to eat, for only three dollars more than the cost of a regular sub!it did lure me into my neighborhood Subway, for what else... a $5 Footlong! Subways are pretty standard. Cheap, healthy, and if they're clean, they've hit the trifecta.This one did just that, and the couple who owns this particular branch are amazing. Sweet, dedicated, and LOVE it when you ask to get the sandwich toasted...Hey, everyone smiles for different reasons..! yuuuumsss.... hot girl + subway... who wouldnt like that?! read more

Students need to take their jobs seriously. Yeah, it's a campus job, but it doesn't mean you can half ass it. Quality is never consistent. Some days they make the sandwiches really good, but other days I'll have mustard and mayo leaking out of the bag onto my napkins. They also give attitude at times.... go home if you don't want to work. read more